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Call Center Representative

Lithia & Driveway, Van Nuys, California, United States, 91405

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Dealership:L0373 Keyes Lexus

Keyes Service Center of Van Nuys Call Center Representatives

Located at Keyes Lexus Van Nuys

Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities? If you’re ready to ignite your career, we have an opportunity for you in our Service BDC department.

Here's what we offer:

B ase hourly rate+ performance bonuses + weekly/monthly spiffs- hourly rates will be discussed during the interview with the manager and dependent on candidate experience.

Paid Training.

Full-Time- 7am-4pm, 8am-5pm, 9am -6pm

We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!

The opportunity to work with passionate and successful team members in an exciting and fun atmosphere.

Why is this position open:

Due to increased business, we continue to ramp up our Service BDC/Call Center personnel to help support over 12 local dealerships in the Van Nuys, Oxnard and DTLA markets…

Requirements:

We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

Previous call center and/or customer service experience 1 year required!

Strong customer service skills

Written skills must be at an EXPERT level.

Proven ability to provide clients with a first call resolution.

Bilingual English/Spanish/Armenian – PREFFERED

We offer the best-in-class industry benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

The Hourly Wage Range for this position is $17.87 - $22.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. And a variety of other benefits.