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Call Center Representative

Alphabe Insight Inc, New Orleans, Louisiana, United States, 70123

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Company Description

At

Swift7 Consultants , we are committed to delivering high-quality customer engagement solutions that help businesses grow through clear communication, efficiency, and professionalism. Our team-driven culture values reliability, continuous improvement, and people who take pride in providing exceptional service. We believe in developing talent, fostering long-term careers, and creating an environment where individuals can grow both professionally and personally.

Job Description

We are currently seeking a motivated and customer-focused

Call Center Representative

to join our team in New Orleans. This role is ideal for individuals who enjoy problem-solving, communicating with clients, and contributing to a fast-paced, professional environment. As a Call Center Representative, you will serve as a key point of contact, ensuring a positive experience for every customer interaction.

Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and resolve customer inquiries efficiently Document interactions clearly and maintain updated records Follow company procedures and communication standards Collaborate with internal teams to ensure service excellence Maintain a consistent level of professionalism and reliability Qualifications

Strong verbal communication and active listening skills Ability to remain organized and detail-oriented Comfortable working in a structured, fast-paced environment Basic computer proficiency and ability to learn internal systems Professional attitude and strong work ethic Additional Information

Competitive salary ($44,000 - $47,000 annually) Growth and advancement opportunities Supportive and professional work environment Ongoing training and skill development Stable, full-time position