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Service Desk Analyst
role at
MissionStaff
We connect top talent in Business Services, Tech, Marketing & Creative with companies of all sizes—offering flexible, high-touch staffing solutions. We are currently filling the following direct-hire job for our client.
Overview Join a dynamic team as a Service Desk Analyst supporting a leading organization in the Port Washington area. In this role, you will be a crucial part of ensuring seamless IT operations by providing technical support, troubleshooting, and resolving hardware and software issues for users. This position offers an excellent opportunity to apply your IT expertise in a fast-paced environment, contribute to critical projects, and grow your career within a respected industry leader.
Required Skills
Well-versed in Windows 7/10 operating systems
Fundamental understanding of Windows Server 2012-2019
Basic knowledge of network services and concepts
Experience with Office365, SharePoint, and Exchange
Troubleshooting skills with analytical, effective, and efficient problem-solving ability
Strong organizational skills with attention to detail and multi-tasking
Strong verbal and written communication skills
Experience with Excel Macros and security best practices
Nice to Have Skills
Experience with Extreme, FortiGate, or VMware systems
Experience with ERP systems
Knowledge of cyber security alerts and remediation
Experience with asset tracking systems
Preferred Education and Experience
Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent IT work experience
Minimum of 5 years of relevant IT support experience
Ability to work independently and as part of a team
Other Requirements
Must be located within reasonable commute to Port Washington, NY
Willingness to work onsite, 5 days a week
MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.
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Service Desk Analyst
role at
MissionStaff
We connect top talent in Business Services, Tech, Marketing & Creative with companies of all sizes—offering flexible, high-touch staffing solutions. We are currently filling the following direct-hire job for our client.
Overview Join a dynamic team as a Service Desk Analyst supporting a leading organization in the Port Washington area. In this role, you will be a crucial part of ensuring seamless IT operations by providing technical support, troubleshooting, and resolving hardware and software issues for users. This position offers an excellent opportunity to apply your IT expertise in a fast-paced environment, contribute to critical projects, and grow your career within a respected industry leader.
Required Skills
Well-versed in Windows 7/10 operating systems
Fundamental understanding of Windows Server 2012-2019
Basic knowledge of network services and concepts
Experience with Office365, SharePoint, and Exchange
Troubleshooting skills with analytical, effective, and efficient problem-solving ability
Strong organizational skills with attention to detail and multi-tasking
Strong verbal and written communication skills
Experience with Excel Macros and security best practices
Nice to Have Skills
Experience with Extreme, FortiGate, or VMware systems
Experience with ERP systems
Knowledge of cyber security alerts and remediation
Experience with asset tracking systems
Preferred Education and Experience
Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent IT work experience
Minimum of 5 years of relevant IT support experience
Ability to work independently and as part of a team
Other Requirements
Must be located within reasonable commute to Port Washington, NY
Willingness to work onsite, 5 days a week
MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.
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