Waste Connections is a leading integrated waste services company providing
solid waste collection, disposal, transfer, and recycling services
across the U.S. and Canada. We take pride in being a
different kind of company
with a culture built on trust, empowerment, and community impact.
Our team members are self-directed, solutions-oriented, and committed to making a positive difference every day-both in their careers and in the communities we serve.
If you're looking for a customer service role with stability, growth, purpose, and a supportive culture,
this is the place for you.
About the Customer Service Representative Role
As a
Customer Service Representative (CSR)
at Waste Connections, you'll play a critical role in supporting our customers and ensuring safety and service excellence for our drivers and our communities.
Key Responsibilities
Handle a high volume of incoming customer calls with professionalism and accuracy.
Process customer requests including new service setup, service changes, and service discontinuations.
Accept customer payments and assist with billing questions or account updates.
Collaborate with internal teams and customers to determine service needs and resolve issues.
Provide safe, cost-effective, environmentally responsible solutions to customer service concerns.
What We're Looking For
2+ years of high-volume customer service experience
Proficiency with
Microsoft Word, Excel, and Outlook
Strong
verbal and written communication skills
A proactive mindset and dedication to customer satisfaction
Ability to problem-solve and work in a fast-paced environment
What You'll Get From Us
Competitive Pay: $17 - $19.50 per hour
401(k) with company match
- invest in your future
Comprehensive healthcare benefits
including Medical, Dental, and Vision
Employee Perks & Programs:
Mental Health Employee Assistance Program
Emergency Travel Assistance
Prepaid Legal Plan
Employee Stock Purchase Plan
Scholarship opportunities for children
Employee Relief Fund for financial emergencies
Insurance Coverage:
Life Insurance, Short-Term Disability, and Long-Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
solid waste collection, disposal, transfer, and recycling services
across the U.S. and Canada. We take pride in being a
different kind of company
with a culture built on trust, empowerment, and community impact.
Our team members are self-directed, solutions-oriented, and committed to making a positive difference every day-both in their careers and in the communities we serve.
If you're looking for a customer service role with stability, growth, purpose, and a supportive culture,
this is the place for you.
About the Customer Service Representative Role
As a
Customer Service Representative (CSR)
at Waste Connections, you'll play a critical role in supporting our customers and ensuring safety and service excellence for our drivers and our communities.
Key Responsibilities
Handle a high volume of incoming customer calls with professionalism and accuracy.
Process customer requests including new service setup, service changes, and service discontinuations.
Accept customer payments and assist with billing questions or account updates.
Collaborate with internal teams and customers to determine service needs and resolve issues.
Provide safe, cost-effective, environmentally responsible solutions to customer service concerns.
What We're Looking For
2+ years of high-volume customer service experience
Proficiency with
Microsoft Word, Excel, and Outlook
Strong
verbal and written communication skills
A proactive mindset and dedication to customer satisfaction
Ability to problem-solve and work in a fast-paced environment
What You'll Get From Us
Competitive Pay: $17 - $19.50 per hour
401(k) with company match
- invest in your future
Comprehensive healthcare benefits
including Medical, Dental, and Vision
Employee Perks & Programs:
Mental Health Employee Assistance Program
Emergency Travel Assistance
Prepaid Legal Plan
Employee Stock Purchase Plan
Scholarship opportunities for children
Employee Relief Fund for financial emergencies
Insurance Coverage:
Life Insurance, Short-Term Disability, and Long-Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.