Sr Customer Service Rep - Bradley, IL

This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel * Actively participates in the training of all Customer Service personnel including new hires * Monitors the flow of orders to and from the Customer Service Department * Deletes, correct, or re-enters patient orders as deemed necessary * Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel