Customer Relations Representative - State Farm Agent Team Member
Jonnawooten, Herndon, Virginia, United States, 22070
Customer Relations Representative - State Farm Agent Team Member
Full Time – Herndon, VA
Salary Plus Commission
Licensing Paid
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Jonna Wooten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
Communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
Compensation: $55,000.00 – $80,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Salary Plus Commission
Licensing Paid
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Jonna Wooten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
Communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
Compensation: $55,000.00 – $80,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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