Hybrid Field Reimbursement Manager
Syneos Health, Minneapolis, Minnesota, United States, 55400
Updated:
January 28, 2026 Location:
Minneapolis, MN, United States Job ID: 13757-OTHLOC-CR1wYfw6
Job Overview The Virtual Field Reimbursement Manager (VFRM) will be responsible for managing defined accounts within a specified geography. The VFRM will execute a strategic plan in partnership with internal and external stakeholders, including call center services (HUB), sales, market access, and other collaborators.
Core Responsibilities
Serve as the primary virtual reimbursement contact for assigned accounts, responding to reimbursement requests.
Act as a payer expert, interpreting and communicating payer changes and policies for Medicare, Medicaid, and commercial plans to key stakeholders in a timely manner.
Provide education and support to prescribing physicians and support staff regarding reimbursement, coding, and patient access issues.
Assist with claims issue resolution, including underpayments, denials, and requests for additional documentation.
Track payer-specific challenges and communicate access or time‑to‑therapy trends, triaging complex reimbursement or policy issues to appropriate internal partners for escalation when needed.
Maintain detailed documentation of reimbursement cases, trends, and outcomes to identify recurring access barriers.
Manage multiple reimbursement cases simultaneously while meeting service‑level expectations.
Cross‑Functional Interaction
Coordinate virtually and in‑person with internal partners to share payer insights, recurring reimbursement challenges, and support consistent access messaging.
Provide clear, timely updates on case status and resolution outcomes using approved internal tools and processes.
Participate in internal meetings and training to stay aligned on reimbursement strategy and product updates.
Qualifications
5+ years of pharmaceutical and/or biotech experience.
1+ year of experience in field reimbursement.
Ability to solve access issues related to the specialty pharmacy channel.
Experience in oncology is nice to have, not required.
Ability to travel 15% – 80% virtual and 15% live.
Benefits & Compensation Annual Base Salary:
$145,000 – $150,000
Competitive compensation package including health benefits (medical, dental, vision), company match 401k, flexible paid time off (PTO) and sick time. Additional benefits may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.
Syneos Health has a voluntary COVID‑19 vaccination policy. Employees are required to submit proof of vaccination and maintain compliance with applicable requirements.
Why Join Syneos Health? Syneos Health is dedicated to building a diverse, inclusive and authentic workplace. This role provides an opportunity to partner with industry experts, navigate the complex reimbursement landscape, and contribute to improving patients’ lives around the world.
Equal Opportunity Employer Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at: Email: [email protected] or call [Phone].
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January 28, 2026 Location:
Minneapolis, MN, United States Job ID: 13757-OTHLOC-CR1wYfw6
Job Overview The Virtual Field Reimbursement Manager (VFRM) will be responsible for managing defined accounts within a specified geography. The VFRM will execute a strategic plan in partnership with internal and external stakeholders, including call center services (HUB), sales, market access, and other collaborators.
Core Responsibilities
Serve as the primary virtual reimbursement contact for assigned accounts, responding to reimbursement requests.
Act as a payer expert, interpreting and communicating payer changes and policies for Medicare, Medicaid, and commercial plans to key stakeholders in a timely manner.
Provide education and support to prescribing physicians and support staff regarding reimbursement, coding, and patient access issues.
Assist with claims issue resolution, including underpayments, denials, and requests for additional documentation.
Track payer-specific challenges and communicate access or time‑to‑therapy trends, triaging complex reimbursement or policy issues to appropriate internal partners for escalation when needed.
Maintain detailed documentation of reimbursement cases, trends, and outcomes to identify recurring access barriers.
Manage multiple reimbursement cases simultaneously while meeting service‑level expectations.
Cross‑Functional Interaction
Coordinate virtually and in‑person with internal partners to share payer insights, recurring reimbursement challenges, and support consistent access messaging.
Provide clear, timely updates on case status and resolution outcomes using approved internal tools and processes.
Participate in internal meetings and training to stay aligned on reimbursement strategy and product updates.
Qualifications
5+ years of pharmaceutical and/or biotech experience.
1+ year of experience in field reimbursement.
Ability to solve access issues related to the specialty pharmacy channel.
Experience in oncology is nice to have, not required.
Ability to travel 15% – 80% virtual and 15% live.
Benefits & Compensation Annual Base Salary:
$145,000 – $150,000
Competitive compensation package including health benefits (medical, dental, vision), company match 401k, flexible paid time off (PTO) and sick time. Additional benefits may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.
Syneos Health has a voluntary COVID‑19 vaccination policy. Employees are required to submit proof of vaccination and maintain compliance with applicable requirements.
Why Join Syneos Health? Syneos Health is dedicated to building a diverse, inclusive and authentic workplace. This role provides an opportunity to partner with industry experts, navigate the complex reimbursement landscape, and contribute to improving patients’ lives around the world.
Equal Opportunity Employer Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at: Email: [email protected] or call [Phone].
#J-18808-Ljbffr