Thrift Store EBay Sales Associate
Humane Society of Southern Arizona, Tucson, Arizona, United States, 85718
EOE Statement It is the policy of the Humane Society of Southern Arizona, Inc. to provide all persons with equal employment opportunities regardless of race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by law.
Category: Retail
Job Description Under the direction of the Thrift Store Manager, performs the day-to-day eBay operations of the HSSA Thrift Store which supports the organization’s mission.
Develop and implement effective online marketing strategies to increase overall store sales by utilizing the eBay online marketplace.
Optimize product listings with high-quality images and compelling descriptions to grow online sales.
Research market trends and identify profitable product categories.
Provide exceptional online customer service, resulting in high customer satisfaction ratings and positive online feedback.
Manage customer inquiries and resolve issues efficiently and professionally.
Manage inventory levels, ensuring timely fulfillment of orders.
Negotiate shipping costs and optimize shipping methods to minimize expenses.
Utilize data analytics to track sales performance, identify trends, and make data-driven decisions.
Analyze sales data to identify best-selling products and optimize pricing strategies.
Manage online eBay store site with a high level to attract more visitors.
Achieve a 4.9/5-star seller rating.
Perform customer service to the standards set forth in HSSA’s employee manual.
Refer all customer service complaints to the store manager to ensure that Best Practices are followed and maintained.
Creates eBay listings including detailed item descriptions.
Photographs, tests, cleans and prepares items to sell.
Handles customer inquiries.
Records all transactions and costs.
Reports sales.
Conduct internet based research of items.
Drives HSSA vehicle in performance of Thrift Store business.
May train and supervise volunteers.
Other duties as assigned.
Minimum Qualifications
High School graduate.
Minimum of 2 years of direct experience managing online marketplace sales, including creating and optimizing product listings, managing inventory, pricing strategy, and order fulfillment on eBay or similar platforms.
Demonstrated proficiency with eBay seller tools and reporting, including SKU management, listing analytics, and customer communication.
Strong attention to detail and ability to prioritize tasks in a high-volume online sales environment.
Experience analyzing sales data and implementing basic pricing or promotional strategies to improve sell-through rates.
Effective communication skills, both verbal and written.
Working skills in maintaining records.
Good working knowledge of office practices and procedures.
Exceptional organizational skills.
Simple business mathematics.
Computer proficiency.
Possession of a valid Arizona driver’s license and driving record acceptable to HSSA insurance carrier.
Preferred Qualifications
Experience with additional online selling platforms (e.g., Poshmark, Mercari, Amazon).
Knowledge of online marketplace SEO and pricing strategies.
Experience with photo editing or template creation tools for product listings.
Full-Time/Part-Time Full-Time
Compensation & Benefits: Medical, dental, vision and life insurance. Employer retirement contributions, Optional Health Savings Account with employer contribution. Access to voluntary supplemental insurance. Free Pet Adoptions and staff discounts.
Position: Thrift Store eBay Sales Associate
Number of Openings: 1
Exempt/Non-Exempt: Non-Exempt
Hiring Manager(s): Karen Loudon
Location: Humane Society of Southern AZ
About the Organization The Humane Society of Southern Arizona (HSSA), founded in 1944, is a private, independent, non-profit 501(c)(3) animal welfare organization with the mission of acting with compassion and responsible stewardship through innovative programs that serve pets and the people who love them. HSSA is the largest charitable animal welfare and protection agency in Southern Arizona with 100+ employees and 1300 volunteers. In 2018, HSSA moved into a new state‑of‑the‑art animal shelter and spay/neuter clinic.
Vision: A community in which all pets are cared for and loved. As staff of the Humane Society of Southern Arizona, we pledge to be committed to our team as we are to the organization’s mission. We will foster a compassionate environment for each other, our volunteers, and the human and animal clients we serve; empowering one another with knowledge, empathy, encouragement and recognition. We aim to eliminate negativity, support positive and effective communication, promote individual and organizational growth, and work as a cohesive team at all times regardless of tenure, position or department.
HSSA values and champions diversity and inclusion. These values are part of who we are. Together we will continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our HSSA team and the communities we serve.
This position is currently accepting applications.
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Category: Retail
Job Description Under the direction of the Thrift Store Manager, performs the day-to-day eBay operations of the HSSA Thrift Store which supports the organization’s mission.
Develop and implement effective online marketing strategies to increase overall store sales by utilizing the eBay online marketplace.
Optimize product listings with high-quality images and compelling descriptions to grow online sales.
Research market trends and identify profitable product categories.
Provide exceptional online customer service, resulting in high customer satisfaction ratings and positive online feedback.
Manage customer inquiries and resolve issues efficiently and professionally.
Manage inventory levels, ensuring timely fulfillment of orders.
Negotiate shipping costs and optimize shipping methods to minimize expenses.
Utilize data analytics to track sales performance, identify trends, and make data-driven decisions.
Analyze sales data to identify best-selling products and optimize pricing strategies.
Manage online eBay store site with a high level to attract more visitors.
Achieve a 4.9/5-star seller rating.
Perform customer service to the standards set forth in HSSA’s employee manual.
Refer all customer service complaints to the store manager to ensure that Best Practices are followed and maintained.
Creates eBay listings including detailed item descriptions.
Photographs, tests, cleans and prepares items to sell.
Handles customer inquiries.
Records all transactions and costs.
Reports sales.
Conduct internet based research of items.
Drives HSSA vehicle in performance of Thrift Store business.
May train and supervise volunteers.
Other duties as assigned.
Minimum Qualifications
High School graduate.
Minimum of 2 years of direct experience managing online marketplace sales, including creating and optimizing product listings, managing inventory, pricing strategy, and order fulfillment on eBay or similar platforms.
Demonstrated proficiency with eBay seller tools and reporting, including SKU management, listing analytics, and customer communication.
Strong attention to detail and ability to prioritize tasks in a high-volume online sales environment.
Experience analyzing sales data and implementing basic pricing or promotional strategies to improve sell-through rates.
Effective communication skills, both verbal and written.
Working skills in maintaining records.
Good working knowledge of office practices and procedures.
Exceptional organizational skills.
Simple business mathematics.
Computer proficiency.
Possession of a valid Arizona driver’s license and driving record acceptable to HSSA insurance carrier.
Preferred Qualifications
Experience with additional online selling platforms (e.g., Poshmark, Mercari, Amazon).
Knowledge of online marketplace SEO and pricing strategies.
Experience with photo editing or template creation tools for product listings.
Full-Time/Part-Time Full-Time
Compensation & Benefits: Medical, dental, vision and life insurance. Employer retirement contributions, Optional Health Savings Account with employer contribution. Access to voluntary supplemental insurance. Free Pet Adoptions and staff discounts.
Position: Thrift Store eBay Sales Associate
Number of Openings: 1
Exempt/Non-Exempt: Non-Exempt
Hiring Manager(s): Karen Loudon
Location: Humane Society of Southern AZ
About the Organization The Humane Society of Southern Arizona (HSSA), founded in 1944, is a private, independent, non-profit 501(c)(3) animal welfare organization with the mission of acting with compassion and responsible stewardship through innovative programs that serve pets and the people who love them. HSSA is the largest charitable animal welfare and protection agency in Southern Arizona with 100+ employees and 1300 volunteers. In 2018, HSSA moved into a new state‑of‑the‑art animal shelter and spay/neuter clinic.
Vision: A community in which all pets are cared for and loved. As staff of the Humane Society of Southern Arizona, we pledge to be committed to our team as we are to the organization’s mission. We will foster a compassionate environment for each other, our volunteers, and the human and animal clients we serve; empowering one another with knowledge, empathy, encouragement and recognition. We aim to eliminate negativity, support positive and effective communication, promote individual and organizational growth, and work as a cohesive team at all times regardless of tenure, position or department.
HSSA values and champions diversity and inclusion. These values are part of who we are. Together we will continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our HSSA team and the communities we serve.
This position is currently accepting applications.
#J-18808-Ljbffr