Sales Engineer, Commercial SMB
Location: SF or NYC. About Hex Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today's data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp, Figma, Stubhub, Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility. Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we\'re a high-agency team that ships fast and has fun doing it. About the role Hex\'s user base is continuing to grow rapidly. We are hiring an SMB Sales Engineer to partner with potential customers to support their Hex evaluations. As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to support our potential customers as they evaluate and adopt Hex. You will work day in and day out with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. If you want to learn more about the Customer team, what we do, and how we work, please check out our team page. What you will do
Meet our ‘analytically technical’ end users where they are to build strong relationships and help them get the most out of Hex during their evaluations (examples: Data Scientists or Analysts writing SQL, Python and R). Be on the front line of working with Hex end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept. Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership. Source and synthesize critical product feedback from prospects to share with internal Engineering & Product teams to influence and shape our product roadmap. Develop content to scale our SMB sales motion, including demo projects, documentation, videos, etc. As needed, travel to customer on-sites and marketing events to deliver demos and build customer relationships. Who you might be
You might be a fit for this role if you have: 2+ years in a customer-facing role with pre-sales exposure, looking to transition into a full-time pre-sales role. Familiarity with data science tooling and workflows, including Python, SQL, and BI tools. Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks. A strong track record of talking to customers — from IC users to senior stakeholders — and solving their problems. Excellent communication, empathy, and relationship-building skills with internal and external stakeholders. A generalist technical skillset: you don\'t need a CS degree, but should have a passion for technology and be a creative problem solver. Experience or interest in working in an early-stage startup environment. Based in NYC or SF and willing to work in the office 2 days per week. If you want to learn more about the Customer team, what we do, and how we work, please check out our team page. Compensation and benefits: Hex offers a competitive total rewards package, including market-competitive salary and equity, comprehensive health benefits, and flexible paid time off. The OTE (base + variable) range for this role is: $165,000 - $180,000. The salary range reflects factors such as location and experience, and placement within the range will be decided after interviews, considering growth potential, internal parity, and demonstrated skills. Our Recruiting team can provide more details during the process. By applying, you consent to the use of your personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy Interested in building your career at Hex Technologies? Get future opportunities sent straight to your email.
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Location: SF or NYC. About Hex Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today's data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp, Figma, Stubhub, Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility. Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we\'re a high-agency team that ships fast and has fun doing it. About the role Hex\'s user base is continuing to grow rapidly. We are hiring an SMB Sales Engineer to partner with potential customers to support their Hex evaluations. As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to support our potential customers as they evaluate and adopt Hex. You will work day in and day out with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. If you want to learn more about the Customer team, what we do, and how we work, please check out our team page. What you will do
Meet our ‘analytically technical’ end users where they are to build strong relationships and help them get the most out of Hex during their evaluations (examples: Data Scientists or Analysts writing SQL, Python and R). Be on the front line of working with Hex end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept. Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership. Source and synthesize critical product feedback from prospects to share with internal Engineering & Product teams to influence and shape our product roadmap. Develop content to scale our SMB sales motion, including demo projects, documentation, videos, etc. As needed, travel to customer on-sites and marketing events to deliver demos and build customer relationships. Who you might be
You might be a fit for this role if you have: 2+ years in a customer-facing role with pre-sales exposure, looking to transition into a full-time pre-sales role. Familiarity with data science tooling and workflows, including Python, SQL, and BI tools. Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks. A strong track record of talking to customers — from IC users to senior stakeholders — and solving their problems. Excellent communication, empathy, and relationship-building skills with internal and external stakeholders. A generalist technical skillset: you don\'t need a CS degree, but should have a passion for technology and be a creative problem solver. Experience or interest in working in an early-stage startup environment. Based in NYC or SF and willing to work in the office 2 days per week. If you want to learn more about the Customer team, what we do, and how we work, please check out our team page. Compensation and benefits: Hex offers a competitive total rewards package, including market-competitive salary and equity, comprehensive health benefits, and flexible paid time off. The OTE (base + variable) range for this role is: $165,000 - $180,000. The salary range reflects factors such as location and experience, and placement within the range will be decided after interviews, considering growth potential, internal parity, and demonstrated skills. Our Recruiting team can provide more details during the process. By applying, you consent to the use of your personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy Interested in building your career at Hex Technologies? Get future opportunities sent straight to your email.
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