Director | Inpatient Operations
Gundersen Health System, Friendship, Wisconsin, United States, 53934
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Scheduled Weekly Hours: 40
Director of Inpatient Operations Gundersen Moundview Hospital and Clinics Location: Friendship, WI Full-Time | Senior Leadership Position Summary
Gundersen Moundview Hospital and Clinics (GMHC) is seeking a dynamic and mission-driven
Director of Inpatient Operations
to join our senior leadership team. This leader will provide strategic direction, operational oversight, and visionary leadership for a broad range of inpatient and clinical services, ensuring alignment with the Mission and Values of GMHC.
The Director of Inpatient Operations is accountable for the effective operation of nursing and clinical services, including inpatient pharmacy, medical-surgical, emergency department, laboratory, respiratory therapy, cardiac therapy, and sleep services. This position is instrumental in promoting a culture of safety, operational excellence, fiscal stewardship, and workforce engagement across the organization.
As healthcare continues to transform through emerging technologies, value-based models, and increasing transparency, GMHC remains committed to innovation and superior patient outcomes. The Director will monitor market trends and guide their teams in delivering seamless, high-quality, and affordable care aligned with GMHC's strategic goals.
Key Responsibilities
1. Organizational Strategy & Implementation
Assess market trends and identify their impact on inpatient and clinical operations. Contribute to strategic and operational planning within assigned areas. Translate GMHC strategy into actionable goals and ensure staff alignment and engagement. 2. Fiscal Management
Lead budget development and financial management for all areas of responsibility. Promote cost-effective care delivery without compromising quality or safety. Make data-driven decisions to optimize resource utilization. 3. Human Resource Leadership
Recruit, coach, and retain high-performing teams. Support physician recruitment in collaboration with hospital leadership. Lead performance evaluations, compensation recommendations, and professional development initiatives. 4. Excellence in Service & Clinical Quality
Champion superior patient experience, clinical quality, and safety outcomes. Ensure compliance with regulatory standards and internal policies. Lead process improvements, evidence-based practice adoption, and operational efficiencies. 5. Organizational Leadership
Serve as a key member of the senior management team. Model GMHC's Mission, Values, and expectations for conflict management and professionalism. Lead with transparency, collaboration, and a commitment to organizational excellence. 6. Vision, Strategy & Resource Management
Develop and execute long-term vision, objectives, and strategies for inpatient operations. Advocate for required resources, including technology, staffing, and capital investments. 7. Operational Improvement & Change Leadership
Drive change initiatives that improve efficiency, quality, and patient satisfaction. Resolve clinical and operational issues within regulatory and financial guidelines. Recommend updates to policies, processes, and system improvements. Scope of Leadership
This position provides leadership oversight for:
Nursing Inpatient Pharmacy Medical-Surgical Emergency Department Laboratory Respiratory Therapy Cardiac Therapy Sleep Services Position Qualifications:
Education & Learning
Required:
Master's degree in a related field. Preferred:
(Optional additions available upon request) Work Experience
Required:
3-4 years of increasingly responsible healthcare management experience. Preferred:
At least 1 year of experience in healthcare management at a director level or above. Skills & Knowledge
Reasoning & Decision-Making
Broad range of interests including personal, organizational, and community issues. High level of professionalism, honesty, and personal integrity. Communication
Excellent oral and written communication skills. Ability to plan, research, and develop educational/informational materials. Effective program implementation experience. Leadership
Strong problem-solving, analytical, and negotiation skills. Ability to set priorities aligned with organizational strategy. Competence in meeting deadlines and regulatory standards. General Competencies
Commitment to exceptional customer service. Ability to influence and guide individuals and teams toward common goals. Professional attitude regarding motivation, cooperation, adaptability, confidentiality, ethics, and self-development. Technology & Systems
Proficiency in Microsoft Office, Adobe, and similar applications. Experience with HRIS systems such as Lawson, Workday, or Kronos. Licenses & Certifications
Required:
Registered Nurse (RN) licensed in the state of Wisconsin Current American Heart Association Healthcare Provider CPR Current Advanced Cardiovascular Life Support (ACLS) certification Preferred:
Leadership certification or leadership training (ACLS listed above already - let me know if you want this moved or clarified)
If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below:
Primary Recruiter: Kasey Kirschbaum
Recruiter Email Address: kmkirsch@emplifyhealth.org
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer
Scheduled Weekly Hours: 40
Director of Inpatient Operations Gundersen Moundview Hospital and Clinics Location: Friendship, WI Full-Time | Senior Leadership Position Summary
Gundersen Moundview Hospital and Clinics (GMHC) is seeking a dynamic and mission-driven
Director of Inpatient Operations
to join our senior leadership team. This leader will provide strategic direction, operational oversight, and visionary leadership for a broad range of inpatient and clinical services, ensuring alignment with the Mission and Values of GMHC.
The Director of Inpatient Operations is accountable for the effective operation of nursing and clinical services, including inpatient pharmacy, medical-surgical, emergency department, laboratory, respiratory therapy, cardiac therapy, and sleep services. This position is instrumental in promoting a culture of safety, operational excellence, fiscal stewardship, and workforce engagement across the organization.
As healthcare continues to transform through emerging technologies, value-based models, and increasing transparency, GMHC remains committed to innovation and superior patient outcomes. The Director will monitor market trends and guide their teams in delivering seamless, high-quality, and affordable care aligned with GMHC's strategic goals.
Key Responsibilities
1. Organizational Strategy & Implementation
Assess market trends and identify their impact on inpatient and clinical operations. Contribute to strategic and operational planning within assigned areas. Translate GMHC strategy into actionable goals and ensure staff alignment and engagement. 2. Fiscal Management
Lead budget development and financial management for all areas of responsibility. Promote cost-effective care delivery without compromising quality or safety. Make data-driven decisions to optimize resource utilization. 3. Human Resource Leadership
Recruit, coach, and retain high-performing teams. Support physician recruitment in collaboration with hospital leadership. Lead performance evaluations, compensation recommendations, and professional development initiatives. 4. Excellence in Service & Clinical Quality
Champion superior patient experience, clinical quality, and safety outcomes. Ensure compliance with regulatory standards and internal policies. Lead process improvements, evidence-based practice adoption, and operational efficiencies. 5. Organizational Leadership
Serve as a key member of the senior management team. Model GMHC's Mission, Values, and expectations for conflict management and professionalism. Lead with transparency, collaboration, and a commitment to organizational excellence. 6. Vision, Strategy & Resource Management
Develop and execute long-term vision, objectives, and strategies for inpatient operations. Advocate for required resources, including technology, staffing, and capital investments. 7. Operational Improvement & Change Leadership
Drive change initiatives that improve efficiency, quality, and patient satisfaction. Resolve clinical and operational issues within regulatory and financial guidelines. Recommend updates to policies, processes, and system improvements. Scope of Leadership
This position provides leadership oversight for:
Nursing Inpatient Pharmacy Medical-Surgical Emergency Department Laboratory Respiratory Therapy Cardiac Therapy Sleep Services Position Qualifications:
Education & Learning
Required:
Master's degree in a related field. Preferred:
(Optional additions available upon request) Work Experience
Required:
3-4 years of increasingly responsible healthcare management experience. Preferred:
At least 1 year of experience in healthcare management at a director level or above. Skills & Knowledge
Reasoning & Decision-Making
Broad range of interests including personal, organizational, and community issues. High level of professionalism, honesty, and personal integrity. Communication
Excellent oral and written communication skills. Ability to plan, research, and develop educational/informational materials. Effective program implementation experience. Leadership
Strong problem-solving, analytical, and negotiation skills. Ability to set priorities aligned with organizational strategy. Competence in meeting deadlines and regulatory standards. General Competencies
Commitment to exceptional customer service. Ability to influence and guide individuals and teams toward common goals. Professional attitude regarding motivation, cooperation, adaptability, confidentiality, ethics, and self-development. Technology & Systems
Proficiency in Microsoft Office, Adobe, and similar applications. Experience with HRIS systems such as Lawson, Workday, or Kronos. Licenses & Certifications
Required:
Registered Nurse (RN) licensed in the state of Wisconsin Current American Heart Association Healthcare Provider CPR Current Advanced Cardiovascular Life Support (ACLS) certification Preferred:
Leadership certification or leadership training (ACLS listed above already - let me know if you want this moved or clarified)
If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below:
Primary Recruiter: Kasey Kirschbaum
Recruiter Email Address: kmkirsch@emplifyhealth.org
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer