PENNYMAC
Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
We are seeking a high-energy
Product Owner
to drive the evolution of our sales and origination technology. You will sit at the intersection of our Consumer Direct sales floor and our development teams, ensuring our Loan Officers have the tools to convert leads faster and more efficiently. You will bridge the gap between complex mortgage workflows and seamless digital experiences, with a heavy emphasis on optimizing the Point of Sale (POS) and Loan Origination System (LOS) ecosystem.
The
Product Owner
will: Lead organizational analysis to identify bottlenecks in the lead-to-lock funnel. Prioritize features that improve "speed-to-lead" and LO productivity within the Consumer Direct channel. Coordinate application changes across the POS (e.g., Blend, BeSmartee) and LOS (e.g., Encompass, Empower) to ensure data integrity and a frictionless borrower/ LO journey. Translate complex mortgage business rules (compliance, pricing, and credit) into actionable user stories. Utilize use cases and process maps to ensure business leaders and developers are aligned on the "Happy Path" for originations. Thrive within a Scrum/Kanban environment. Facilitate ceremonies and manage a high-visibility backlog that balances technical debt with high-impact sales features. Develop strategies for risk mitigation and contingency planning, ensuring all system deployments meet federal and state regulatory requirements (TRID, HMDA, etc.). Oversee rigorous UAT (User Acceptance Testing) for new features, ensuring that rate calculations, disclosure triggers, and automated underwriting integrations are 100% accurate. Use SQL or BI tools to track the success of new features against KPIs like pull-through rate and cost-per-loan. What You'll Bring
5+ years of experience as a Product Owner or Senior Business Analyst in an Agile environment. Deep understanding of the Mortgage Origination lifecycle. Direct experience supporting Consumer Direct sales teams or Retail Loan Officers is highly preferred. Hands-on experience with Mortgage Tech Stacks (LOS/POS platforms) is required. Expert-level knowledge of JIRA and Confluence. Proficiency in SQL Server, database structures, or BI Tools is a significant plus. Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent mortgage-tech work experience). Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home:
Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit:
https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation:
Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$75,000 - $130,000 Work Model
OFFICE
Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
We are seeking a high-energy
Product Owner
to drive the evolution of our sales and origination technology. You will sit at the intersection of our Consumer Direct sales floor and our development teams, ensuring our Loan Officers have the tools to convert leads faster and more efficiently. You will bridge the gap between complex mortgage workflows and seamless digital experiences, with a heavy emphasis on optimizing the Point of Sale (POS) and Loan Origination System (LOS) ecosystem.
The
Product Owner
will: Lead organizational analysis to identify bottlenecks in the lead-to-lock funnel. Prioritize features that improve "speed-to-lead" and LO productivity within the Consumer Direct channel. Coordinate application changes across the POS (e.g., Blend, BeSmartee) and LOS (e.g., Encompass, Empower) to ensure data integrity and a frictionless borrower/ LO journey. Translate complex mortgage business rules (compliance, pricing, and credit) into actionable user stories. Utilize use cases and process maps to ensure business leaders and developers are aligned on the "Happy Path" for originations. Thrive within a Scrum/Kanban environment. Facilitate ceremonies and manage a high-visibility backlog that balances technical debt with high-impact sales features. Develop strategies for risk mitigation and contingency planning, ensuring all system deployments meet federal and state regulatory requirements (TRID, HMDA, etc.). Oversee rigorous UAT (User Acceptance Testing) for new features, ensuring that rate calculations, disclosure triggers, and automated underwriting integrations are 100% accurate. Use SQL or BI tools to track the success of new features against KPIs like pull-through rate and cost-per-loan. What You'll Bring
5+ years of experience as a Product Owner or Senior Business Analyst in an Agile environment. Deep understanding of the Mortgage Origination lifecycle. Direct experience supporting Consumer Direct sales teams or Retail Loan Officers is highly preferred. Hands-on experience with Mortgage Tech Stacks (LOS/POS platforms) is required. Expert-level knowledge of JIRA and Confluence. Proficiency in SQL Server, database structures, or BI Tools is a significant plus. Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent mortgage-tech work experience). Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home:
Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit:
https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation:
Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$75,000 - $130,000 Work Model
OFFICE