Job Duties
Position Title: Consultant I
Job ID: R-000171
Location: US MN Minneapolis Office
Posting Type: Full time
Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
We are seeking a Consultant I to join our Customer Success Team. In this role, you will support customers using SPS Commerce’s Fulfillment product, acting as a trusted guide to simplify complex processes and deliver tailored solutions. You will build strong relationships, proactively deliver on customer needs, and ensure they feel confident throughout their journey with SPS. Additionally, you will act as a cross-team collaborator, leveraging your curiosity and expertise to streamline workflows and identify opportunities for improving team efficiencies.
Key Responsibilities – Customer Engagement:
• Install, upgrade, test, and configure systems to complete customer-facing implementation projects related to SPS Commerce’s Fulfillment product.
• Consult with clients to analyze their operational needs and understand business objectives, ensuring clarity at every stage.
• Serve as a trusted guide for customers, simplifying processes and empowering them during implementation projects.
• Inform customers and stakeholders of project progress, track implementation steps, and ensure deadlines are met.
• Research, diagnose, resolve, and follow up on customer issues related to change events, managing escalated events as needed.
• Key Responsibilities – Team Collaboration & Efficiencies:
• Collaborate across teams to streamline processes, improve workflows, and develop standardized solutions that enhance team performance.
• Proactively identify opportunities to improve team efficiencies and reduce complexity in day-to-day operations.
• Cultivate curiosity by exploring innovative solutions and fostering best practices within the team.
Location:
• This role is hybrid in our Minneapolis office, with the team working in-office two days per week.
• Required Qualifications:
• Bachelor’s Degree with 2 years of related experience, an advanced degree without experience, or equivalent experience.
• Advanced knowledge of SPS Commerce’s Fulfillment product.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Strong organizational skills with the ability to manage multiple customer-facing projects concurrently.
• Ability to apply, test, and reconfigure data rules to achieve desired results.
Location:
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this $61,300-$70,000 The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Apply Here: https://www.click2apply.net/PjkdLluAol1DLHnybuXDX6
PI281770285
Minimum Education Required See job description.
Minimum Experience Required See job description.
Shift First (Day)
Number of Openings 1
Public Transportation Accessible Yes
Compensation $61,300.00 - $70,000.00 / Annually
Postal Code 55402
Place of Work Hybrid
Requisition ID 5627
Job Type Full Time
Job Benefits Health Insurance
Application Link https://www.click2apply.net/PjkdLluAol1DLHnybuXDX6
Job ID: R-000171
Location: US MN Minneapolis Office
Posting Type: Full time
Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
We are seeking a Consultant I to join our Customer Success Team. In this role, you will support customers using SPS Commerce’s Fulfillment product, acting as a trusted guide to simplify complex processes and deliver tailored solutions. You will build strong relationships, proactively deliver on customer needs, and ensure they feel confident throughout their journey with SPS. Additionally, you will act as a cross-team collaborator, leveraging your curiosity and expertise to streamline workflows and identify opportunities for improving team efficiencies.
Key Responsibilities – Customer Engagement:
• Install, upgrade, test, and configure systems to complete customer-facing implementation projects related to SPS Commerce’s Fulfillment product.
• Consult with clients to analyze their operational needs and understand business objectives, ensuring clarity at every stage.
• Serve as a trusted guide for customers, simplifying processes and empowering them during implementation projects.
• Inform customers and stakeholders of project progress, track implementation steps, and ensure deadlines are met.
• Research, diagnose, resolve, and follow up on customer issues related to change events, managing escalated events as needed.
• Key Responsibilities – Team Collaboration & Efficiencies:
• Collaborate across teams to streamline processes, improve workflows, and develop standardized solutions that enhance team performance.
• Proactively identify opportunities to improve team efficiencies and reduce complexity in day-to-day operations.
• Cultivate curiosity by exploring innovative solutions and fostering best practices within the team.
Location:
• This role is hybrid in our Minneapolis office, with the team working in-office two days per week.
• Required Qualifications:
• Bachelor’s Degree with 2 years of related experience, an advanced degree without experience, or equivalent experience.
• Advanced knowledge of SPS Commerce’s Fulfillment product.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Strong organizational skills with the ability to manage multiple customer-facing projects concurrently.
• Ability to apply, test, and reconfigure data rules to achieve desired results.
Location:
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this $61,300-$70,000 The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
}
Apply Here: https://www.click2apply.net/PjkdLluAol1DLHnybuXDX6
PI281770285
Minimum Education Required See job description.
Minimum Experience Required See job description.
Shift First (Day)
Number of Openings 1
Public Transportation Accessible Yes
Compensation $61,300.00 - $70,000.00 / Annually
Postal Code 55402
Place of Work Hybrid
Requisition ID 5627
Job Type Full Time
Job Benefits Health Insurance
Application Link https://www.click2apply.net/PjkdLluAol1DLHnybuXDX6