Director of Mortgage Operations
The Cowart Team Home Loans, Richmond, Virginia, United States, 23214
Description
Management of a Mortgage Branch is a must in order to be considered for this role.
We're looking for a driven and resourceful Director of Mortgage Operations to lead business operations, optimize team performance, and execute the company vision. The ideal candidate will possess deep expertise in Mortgage Operations, demonstrated leadership skills, and a continuous improvement mindset focused on driving operational excellence and enhancing customer experience.
Compensation & Benefits Competitive
base salary
plus
per-loan bonuses
(for 5-10 loans monthly) Quarterly performance bonuses
tied to metrics and branch success Comprehensive benefits package
(health, 401(k) match)
Responsibilities
• Oversee day-to-day operations of the mortgage branch, ensuring efficiency, accuracy, and compliance. • Partner with the Branch Leaders to drive production goals and operational improvements. • Maintain high-quality standards for loan files, disclosures, timelines, and customer experience. • Maintain operational policies, workflows, and best practices. • Analyze performance metrics and provide regular reporting to leadership.
Qualifications
• 3 years in mortgage operations (processor, underwriter, closer, or ops leader). • Proven track record of managing teams in a high-volume environment. • Exceptional problem-solving skills and operational insight. • Excellent communication, leadership, and organizational abilities.
Management of a Mortgage Branch is a must in order to be considered for this role.
We're looking for a driven and resourceful Director of Mortgage Operations to lead business operations, optimize team performance, and execute the company vision. The ideal candidate will possess deep expertise in Mortgage Operations, demonstrated leadership skills, and a continuous improvement mindset focused on driving operational excellence and enhancing customer experience.
Compensation & Benefits Competitive
base salary
plus
per-loan bonuses
(for 5-10 loans monthly) Quarterly performance bonuses
tied to metrics and branch success Comprehensive benefits package
(health, 401(k) match)
Responsibilities
• Oversee day-to-day operations of the mortgage branch, ensuring efficiency, accuracy, and compliance. • Partner with the Branch Leaders to drive production goals and operational improvements. • Maintain high-quality standards for loan files, disclosures, timelines, and customer experience. • Maintain operational policies, workflows, and best practices. • Analyze performance metrics and provide regular reporting to leadership.
Qualifications
• 3 years in mortgage operations (processor, underwriter, closer, or ops leader). • Proven track record of managing teams in a high-volume environment. • Exceptional problem-solving skills and operational insight. • Excellent communication, leadership, and organizational abilities.