Director of Operations - Repair & Modernization
Lerch Bates, The Colony, Texas, United States, 75056
Department:
Repair & Modernization
Job Summary:
We are seeking
driven professionals
with a strong entrepreneurial mindset for our
Director of Operations
position! The Director of Operations is responsible for owning, executing, and interpreting policies to
ensure the successful operation of the business . The Director of Operations is the
leader for the business group, sets the tone and standard for core values and best practices,
and drives business unit success towards goals and objectives. The Director is a
strategic role that maintains alignment and the achievement of Lerch Bates company goals , as well as standardizes practices across the department and company. If you are looking to make a lasting impact with a great company, this could be the role for you!
Company Insight:
Lerch Bates is the
global multidisciplinary technical consultancy,
saving time and money for those designing, modernizing, investigating, or managing buildings. From risk to ROI, schedule to sustainability, Lerch Bates' suite of services helps you plan the future of your building at every phase of the building lifecycle. As your partner in finding the best technical outcomes for your project, we ensure functionality, safety, and value work together.
We simplify the path to
the best technical expertise
for the
built environment
anywhere in the world. Lerch Bates offers integrated specialties, including vertical transportation, logistics, enclosures & structures, forensics, and multidisciplinary building lifecycle services that optimize performance from design, construction, and management to forensic investigation, repair, and modernization.
What You'll Do:
The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.
Leadership: Focuses on the team to
identify and implement personal development opportunities,
whether technical, project management, or personal. Leads, trains, and mentors team members
by acting as PM on select projects and meeting individual utilization expectations. Facilitates monthly 1:1
meetings with each direct report
using a standardized 1:1 meeting tool, observes 2nd-level reports during the initial 1:1 session with the team. Oversees Business Operations Specialist
by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs. Participates in company-wide initiatives as required. Operations:
Responsible for the
successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects. Leads/co-leads scheduling of resources to achieve individual and team utilization targets
as well as revenue goals. Reviews Consultant and Specialist level deliverables
for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development. Evaluates '2-Week Lookahead'
by EOB Thursdays the preceding week to ensure the team is efficiently deployed and coordinated.
Partners with other team leaders across the business to fill any gaps in the schedule. Provides technical assistance and/or staffing availability
input on proposals to the Market Development team. Provides periodic progress, reports, and other metrics
as needed. Creates draft and submits final invoices
consistent with timelines provided by accounting. Reviews
monthly accounts receivable and assists A/R team
in client outreach for payment, as needed. Provides
high-touch engagement with clients
on projects warranting closer relationships and/or challenging projects. Fosters relationships with new & existing clients
for tactical and strategic purposes Strategic
Anticipates and communicates changes regarding clients, local market or industry.
Develops plan(s) to optimize and/or mitigate challenges.
Generates revenue projections,
leverages resources, schedules, backlog, etc.
Provide status updates biweekly during Ops-huddle.
Owns department-specific data/ update in Monthly Town Hall meeting. Facilitates monthly progress tracking meetings with the team,
reviews progress to monthly goals & current staffing levels. Co-leads annual planning cycle to include revenue and margin targets,
service line/markets expansion, necessary resources/training, and team development needs. Bachelor's Degree
in an Engineering/Architecture-related discipline. 8 years of experience
in Engineering, Architecture, Construction Management, or Project Management in design, construction, or forensics. 2 years of Business unit leadership
and management responsibility, including managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development. PE or AIA license
desired. Understanding of the design and
construction process from the cradle to the grave. Technically competent and able to effectively communicate and build rapport
with and respect for team, clients, co-workers, and subcontractors. Ability to effectively coach, develop, and mentor the team. Ability to
effectively accept coaching and mentoring. Must have a
practical understanding of building structures. Anticipates and plans for changes in client needs , new technology, and industry conditions. Demonstrated
ability to apply sound discretion and judgment
in all situations. Excellent written/oral communication skills. Ability to read and interpret drawings. Flexible, responsive, and confident multi-tasker
able to work independently, handle large amounts of information, multiple deadlines, and accommodate shifting priorities. High level of financial acumen. Must demonstrate a
commitment to quality, organization, meticulous attention to detail, and consistency in work product.
Why work with Lerch Bates?
Competitive Compensation Medical, Dental, and Vision Insurance Employee Stock Ownership
program! Generous
PTO Incentive compensation bonus 401(k) with up to
6% employer match! FSA and HSA Charitable paid time off Birthday Bonus Paid Parental Leave Tuition Reimbursement Learning and Development
An entire internal department dedicated to your learning and career development!
Exceptional company culture
Employee resource groups Team building and networking activities
And more!
Be more than just an employee...
Lerch Bates is
100% employee-owned ! Our employee-owners bring a distinct "we own what we do" brand of technical consulting to every project and partnership. When you work with us, you join a company with an ownership mindset. Expect responsibility, service, and performance in everything we do. So,
what does that mean for you ? After a certain service time, you are eligible for stock ownership, which essentially works as an additional wealth accumulation and/or retirement account!
CORE Values:
Ownership . Community . Integrity . Respect . Optimism
Working Environment:
This role involves both physical and mental demands and may be performed in various settings, including offices, construction sites, and confined spaces like elevator pits. Tasks often require frequent movement in multiple directions. Lerch Bates will provide reasonable accommodations upon request through Human Resources.
Physical Demands:
This role requires regular sitting, talking, and hearing in meetings and by phone. Employees must navigate tight spaces, climb ladders, move around construction sites, take measurements, and travel by car, air, or rail. Duties may involve working at heights and in confined spaces, using hands for tasks like typing and operating elevator components, and applying up to 30 lbs. of force. Close visual attention is also required.
Mental Demands:
This position requires strong written and verbal communication, problem-solving, and analytical skills. Employees must interpret complex information, apply mathematical and logical reasoning, quickly learn new skills, and manage detailed, multitask workloads under shifting deadlines. Regular interaction with executives, colleagues, clients, and external stakeholders is also expected.
Employment is contingent upon the successful completion of a pre-employment background check and drug test. The drug test includes screening for marijuana, regardless of state or local laws permitting its use. A conditional offer of employment will be rescinded if a candidate fails either the background check or the drug test. This requirement is mandated by federal regulations applicable to our government contracting obligations.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, marital status, or any other characteristic protected by law.
Repair & Modernization
Job Summary:
We are seeking
driven professionals
with a strong entrepreneurial mindset for our
Director of Operations
position! The Director of Operations is responsible for owning, executing, and interpreting policies to
ensure the successful operation of the business . The Director of Operations is the
leader for the business group, sets the tone and standard for core values and best practices,
and drives business unit success towards goals and objectives. The Director is a
strategic role that maintains alignment and the achievement of Lerch Bates company goals , as well as standardizes practices across the department and company. If you are looking to make a lasting impact with a great company, this could be the role for you!
Company Insight:
Lerch Bates is the
global multidisciplinary technical consultancy,
saving time and money for those designing, modernizing, investigating, or managing buildings. From risk to ROI, schedule to sustainability, Lerch Bates' suite of services helps you plan the future of your building at every phase of the building lifecycle. As your partner in finding the best technical outcomes for your project, we ensure functionality, safety, and value work together.
We simplify the path to
the best technical expertise
for the
built environment
anywhere in the world. Lerch Bates offers integrated specialties, including vertical transportation, logistics, enclosures & structures, forensics, and multidisciplinary building lifecycle services that optimize performance from design, construction, and management to forensic investigation, repair, and modernization.
What You'll Do:
The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.
Leadership: Focuses on the team to
identify and implement personal development opportunities,
whether technical, project management, or personal. Leads, trains, and mentors team members
by acting as PM on select projects and meeting individual utilization expectations. Facilitates monthly 1:1
meetings with each direct report
using a standardized 1:1 meeting tool, observes 2nd-level reports during the initial 1:1 session with the team. Oversees Business Operations Specialist
by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs. Participates in company-wide initiatives as required. Operations:
Responsible for the
successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects. Leads/co-leads scheduling of resources to achieve individual and team utilization targets
as well as revenue goals. Reviews Consultant and Specialist level deliverables
for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development. Evaluates '2-Week Lookahead'
by EOB Thursdays the preceding week to ensure the team is efficiently deployed and coordinated.
Partners with other team leaders across the business to fill any gaps in the schedule. Provides technical assistance and/or staffing availability
input on proposals to the Market Development team. Provides periodic progress, reports, and other metrics
as needed. Creates draft and submits final invoices
consistent with timelines provided by accounting. Reviews
monthly accounts receivable and assists A/R team
in client outreach for payment, as needed. Provides
high-touch engagement with clients
on projects warranting closer relationships and/or challenging projects. Fosters relationships with new & existing clients
for tactical and strategic purposes Strategic
Anticipates and communicates changes regarding clients, local market or industry.
Develops plan(s) to optimize and/or mitigate challenges.
Generates revenue projections,
leverages resources, schedules, backlog, etc.
Provide status updates biweekly during Ops-huddle.
Owns department-specific data/ update in Monthly Town Hall meeting. Facilitates monthly progress tracking meetings with the team,
reviews progress to monthly goals & current staffing levels. Co-leads annual planning cycle to include revenue and margin targets,
service line/markets expansion, necessary resources/training, and team development needs. Bachelor's Degree
in an Engineering/Architecture-related discipline. 8 years of experience
in Engineering, Architecture, Construction Management, or Project Management in design, construction, or forensics. 2 years of Business unit leadership
and management responsibility, including managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development. PE or AIA license
desired. Understanding of the design and
construction process from the cradle to the grave. Technically competent and able to effectively communicate and build rapport
with and respect for team, clients, co-workers, and subcontractors. Ability to effectively coach, develop, and mentor the team. Ability to
effectively accept coaching and mentoring. Must have a
practical understanding of building structures. Anticipates and plans for changes in client needs , new technology, and industry conditions. Demonstrated
ability to apply sound discretion and judgment
in all situations. Excellent written/oral communication skills. Ability to read and interpret drawings. Flexible, responsive, and confident multi-tasker
able to work independently, handle large amounts of information, multiple deadlines, and accommodate shifting priorities. High level of financial acumen. Must demonstrate a
commitment to quality, organization, meticulous attention to detail, and consistency in work product.
Why work with Lerch Bates?
Competitive Compensation Medical, Dental, and Vision Insurance Employee Stock Ownership
program! Generous
PTO Incentive compensation bonus 401(k) with up to
6% employer match! FSA and HSA Charitable paid time off Birthday Bonus Paid Parental Leave Tuition Reimbursement Learning and Development
An entire internal department dedicated to your learning and career development!
Exceptional company culture
Employee resource groups Team building and networking activities
And more!
Be more than just an employee...
Lerch Bates is
100% employee-owned ! Our employee-owners bring a distinct "we own what we do" brand of technical consulting to every project and partnership. When you work with us, you join a company with an ownership mindset. Expect responsibility, service, and performance in everything we do. So,
what does that mean for you ? After a certain service time, you are eligible for stock ownership, which essentially works as an additional wealth accumulation and/or retirement account!
CORE Values:
Ownership . Community . Integrity . Respect . Optimism
Working Environment:
This role involves both physical and mental demands and may be performed in various settings, including offices, construction sites, and confined spaces like elevator pits. Tasks often require frequent movement in multiple directions. Lerch Bates will provide reasonable accommodations upon request through Human Resources.
Physical Demands:
This role requires regular sitting, talking, and hearing in meetings and by phone. Employees must navigate tight spaces, climb ladders, move around construction sites, take measurements, and travel by car, air, or rail. Duties may involve working at heights and in confined spaces, using hands for tasks like typing and operating elevator components, and applying up to 30 lbs. of force. Close visual attention is also required.
Mental Demands:
This position requires strong written and verbal communication, problem-solving, and analytical skills. Employees must interpret complex information, apply mathematical and logical reasoning, quickly learn new skills, and manage detailed, multitask workloads under shifting deadlines. Regular interaction with executives, colleagues, clients, and external stakeholders is also expected.
Employment is contingent upon the successful completion of a pre-employment background check and drug test. The drug test includes screening for marijuana, regardless of state or local laws permitting its use. A conditional offer of employment will be rescinded if a candidate fails either the background check or the drug test. This requirement is mandated by federal regulations applicable to our government contracting obligations.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, marital status, or any other characteristic protected by law.