Yourgi Director of Operational Growth
Destination Pet, LLC, New York, New York, United States
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
LOCATION:
REMOTE
REPORTS TO : VP of Growth and Operations
PAY:
$170K - $200k + 20% Bonus
TRAVEL : 5% -15%
CORE RESPONSIBILITES:
Build and own the growth playbook for a two-sided marketplace focused on the supply side - including core metrics, KPIs, and execution rhythms. Define and execute growth hacking and tactics to drive bookings and revenue acceleration and report on your progress. Translate growth strategy into quarterly plans, OKRs, and prioritized roadmaps. Be an instrumental player in generating supply in the 20 new launch markets we're expanding to in 2026. Partner with cross-functional leaders to drive growth across: Provider acquisition, onboarding, utilization, quality, and retention Marketplace balance, liquidity, and local density Design and lead a structured experimentation program, increasing test velocity and ensuring learnings are scaled. Own growth reporting and analytics, delivering clear insights and recommendations to senior leadership. Support pricing, incentives, promotions, and provider programs with strong measurement discipline. Improve end-to-end provider journeys through funnel analysis and cross-functional execution. Build scalable processes, tools, and documentation as the business grows.
REQUIREMENTS:
Education & Experience:
10+ years of experience in Operations, BizOps, Strategy & Ops, Growth, Analytics, or similar roles. Bachelor's degree in Marketing, Business, Economics, or a related field. Proven experience scaling B2C two-sided marketplaces and/or e-commerce businesses. Strong background in startup or early-stage / entrepreneurial environments. Comfortable with an "all hands on deck" and startup mentality - no task is too difficult or too easy for you to take on individually. Excellent analytical skills and comfort working directly with data to drive decisions. Track record of leading complex, cross-functional initiatives from idea to impact. Clear, confident communicator who can align teams and influence senior stakeholders.
Skills:
Experience in local services, on-demand, or supply-constrained marketplaces. Familiarity with experimentation platforms, lifecycle marketing tools, and modern analytics stacks. Experience with pricing, incentives, promotions, or marketplace balancing mechanisms. Background working closely with Product and Engineering teams on growth initiatives.
PERKS:
Health, vision, dental, long & short-term disability, and Life insurance A Startup mentality company with stable funding 401k match Pet Care discounts Flexible Time Off Parental Leaves Opportunity to grow your career with a network of like-minded professionals
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
LOCATION:
REMOTE
REPORTS TO : VP of Growth and Operations
PAY:
$170K - $200k + 20% Bonus
TRAVEL : 5% -15%
CORE RESPONSIBILITES:
Build and own the growth playbook for a two-sided marketplace focused on the supply side - including core metrics, KPIs, and execution rhythms. Define and execute growth hacking and tactics to drive bookings and revenue acceleration and report on your progress. Translate growth strategy into quarterly plans, OKRs, and prioritized roadmaps. Be an instrumental player in generating supply in the 20 new launch markets we're expanding to in 2026. Partner with cross-functional leaders to drive growth across: Provider acquisition, onboarding, utilization, quality, and retention Marketplace balance, liquidity, and local density Design and lead a structured experimentation program, increasing test velocity and ensuring learnings are scaled. Own growth reporting and analytics, delivering clear insights and recommendations to senior leadership. Support pricing, incentives, promotions, and provider programs with strong measurement discipline. Improve end-to-end provider journeys through funnel analysis and cross-functional execution. Build scalable processes, tools, and documentation as the business grows.
REQUIREMENTS:
Education & Experience:
10+ years of experience in Operations, BizOps, Strategy & Ops, Growth, Analytics, or similar roles. Bachelor's degree in Marketing, Business, Economics, or a related field. Proven experience scaling B2C two-sided marketplaces and/or e-commerce businesses. Strong background in startup or early-stage / entrepreneurial environments. Comfortable with an "all hands on deck" and startup mentality - no task is too difficult or too easy for you to take on individually. Excellent analytical skills and comfort working directly with data to drive decisions. Track record of leading complex, cross-functional initiatives from idea to impact. Clear, confident communicator who can align teams and influence senior stakeholders.
Skills:
Experience in local services, on-demand, or supply-constrained marketplaces. Familiarity with experimentation platforms, lifecycle marketing tools, and modern analytics stacks. Experience with pricing, incentives, promotions, or marketplace balancing mechanisms. Background working closely with Product and Engineering teams on growth initiatives.
PERKS:
Health, vision, dental, long & short-term disability, and Life insurance A Startup mentality company with stable funding 401k match Pet Care discounts Flexible Time Off Parental Leaves Opportunity to grow your career with a network of like-minded professionals
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?