Experience Required:
7+ years of hands-on experience in Siebel CRM Technical System Administration (Windows and Unix environments).
Strong background in CRM system administration, maintenance, and troubleshooting.
Key Responsibilities:
dminister, configure, and maintain Siebel CRM systems across Windows and Unix platforms. Perform system monitoring, performance tuning, and optimization of Siebel CRM applications. Collaborate with BI teams on Informatica integration for Siebel data workflows. Manage user access, security roles, and permissions within Siebel CRM. Execute system upgrades, patches, and migrations while ensuring minimal downtime. Troubleshoot and resolve technical issues related to Siebel CRM infrastructure. utomate repetitive tasks using scripts (Shell, Perl, PowerShell) for system efficiency. Work closely with developers and business teams to support CRM enhancements. Maintain system documentation, backup, and disaster recovery plans. Technical Skills (Must Have):
Siebel CRM Administration (Installation, Configuration, Maintenance) Windows & Unix/Linux Server Management Informatica ETL Integration (for BI/data workflows) Performance Monitoring & Troubleshooting Scripting (Shell, Perl, PowerShell) Database Knowledge (Oracle, SQL) Preferred Skills:
Experience with Siebel Open UI, Workflows, and Business Services. Knowledge of cloud-based CRM migration (Siebel to Oracle CX, Salesforce, etc.). Familiarity with ITIL processes (Incident/Change Management). Soft Skills:
Strong problem-solving and analytical abilities. Excellent communication and collaboration skills. bility to work in a fast-paced, cross-functional environment.
dminister, configure, and maintain Siebel CRM systems across Windows and Unix platforms. Perform system monitoring, performance tuning, and optimization of Siebel CRM applications. Collaborate with BI teams on Informatica integration for Siebel data workflows. Manage user access, security roles, and permissions within Siebel CRM. Execute system upgrades, patches, and migrations while ensuring minimal downtime. Troubleshoot and resolve technical issues related to Siebel CRM infrastructure. utomate repetitive tasks using scripts (Shell, Perl, PowerShell) for system efficiency. Work closely with developers and business teams to support CRM enhancements. Maintain system documentation, backup, and disaster recovery plans. Technical Skills (Must Have):
Siebel CRM Administration (Installation, Configuration, Maintenance) Windows & Unix/Linux Server Management Informatica ETL Integration (for BI/data workflows) Performance Monitoring & Troubleshooting Scripting (Shell, Perl, PowerShell) Database Knowledge (Oracle, SQL) Preferred Skills:
Experience with Siebel Open UI, Workflows, and Business Services. Knowledge of cloud-based CRM migration (Siebel to Oracle CX, Salesforce, etc.). Familiarity with ITIL processes (Incident/Change Management). Soft Skills:
Strong problem-solving and analytical abilities. Excellent communication and collaboration skills. bility to work in a fast-paced, cross-functional environment.