PayPal User Experience Strategy Leader
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects. Essential Responsibilities: Establish overall business or technical strategy for user experience initiatives. Negotiate with and influence decision-making reaching the senior executive level. Identify and resolve unique situations of substantial significance in user interface or interaction design. Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services. Lead the development of user experience strategies that resonate with target audiences. Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning. Expected Qualifications: 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 2 years of experience leading others. Significant experience leading large consumer product and technology teams across multiple capabilities. Strong understanding of P2P and fintech trends, technologies, regulatory environments and consumer insights / trends. Proven track record for building, launching, and maintaining high-scale, successful products in a highly matrixed organization. Demonstrated experience in managing complex app ecosystems, design systems, user onboarding, third-party integrations, identity management, and search functionality. Experience with Agile methodologies and product management tools. Experience strategically influencing and aligning senior stakeholders and key partners to drive action, results and change consistently. Multi-disciplined leader who builds, develops, and advances high performing teams with strong development and domain capability, analytical, strategic, and operational excellence. Exceptional communication and presentations skills with an ability to convey complex concepts and issues in a compelling, persuasive, fact-based manner. Hands-on, "roll up your sleeves" mindset, with the ability to be a driver and change agent in an organization. Passionate for innovation and staying ahead of industry trends, emerging product technologies and advancements. BA is required.
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects. Essential Responsibilities: Establish overall business or technical strategy for user experience initiatives. Negotiate with and influence decision-making reaching the senior executive level. Identify and resolve unique situations of substantial significance in user interface or interaction design. Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services. Lead the development of user experience strategies that resonate with target audiences. Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning. Expected Qualifications: 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 2 years of experience leading others. Significant experience leading large consumer product and technology teams across multiple capabilities. Strong understanding of P2P and fintech trends, technologies, regulatory environments and consumer insights / trends. Proven track record for building, launching, and maintaining high-scale, successful products in a highly matrixed organization. Demonstrated experience in managing complex app ecosystems, design systems, user onboarding, third-party integrations, identity management, and search functionality. Experience with Agile methodologies and product management tools. Experience strategically influencing and aligning senior stakeholders and key partners to drive action, results and change consistently. Multi-disciplined leader who builds, develops, and advances high performing teams with strong development and domain capability, analytical, strategic, and operational excellence. Exceptional communication and presentations skills with an ability to convey complex concepts and issues in a compelling, persuasive, fact-based manner. Hands-on, "roll up your sleeves" mindset, with the ability to be a driver and change agent in an organization. Passionate for innovation and staying ahead of industry trends, emerging product technologies and advancements. BA is required.