Senior Customer Service Representative - Remote / Telecommute
Cynet Systems, New York, New York, United States
Job Posting
Responsibilities: Use of case management system to manage customer contacts and order detail with razor sharp accuracy. Proactively track, resolve, and escalate order or cases in alignment with service excellence standards. Place and monitor orders via phone, fax, and email for hospital and sales rep customers. Orders translate to new orde...
Responsibilities: Use of case management system to manage customer contacts and order detail with razor sharp accuracy. Proactively track, resolve, and escalate order or cases in alignment with service excellence standards. Place and monitor orders via phone, fax, and email for hospital and sales rep customers. Orders translate to new orde...