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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[507,519,534,543,552],{"_426":425,"_430":508,"_449":450,"_441":509,"_240":510,"_437":511,"_424":425,"_111":512,"_428":191,"_429":191,"_451":450,"_439":440,"_422":513,"_452":514,"_427":115,"_473":515,"_457":516,"_475":512,"_476":440,"_478":517,"_480":481,"_482":518},["D",1769767200000],"Sentara Health Plans","Market Director Professional Practice & Education page is loaded## Market Director Professional Practice & Educationremote type:

On-Sitelocations:

Norfolk, VAtime type:

Full timeposted on:

Posted Todayjob requisition id:

JR-93311**City/State**Norfolk, VA**Work Shift**First (Days)**Overview:**The Market Director Professional Practice & Education is responsible for the coordination of the delivery of high-quality services which meets or exceeds customer expectations. This role supports Nursing Education, Diabetes Education, Wound Care, and Nursing Excellence (nursing sensitive indicators, shared governance, and the Magnet Program) for Sentara Leigh Hospital & Sentara Norfolk General Hospital.**Education and Experience*** Bachelors Degree in Nursing (required)* Masters Degree in Nursing (strongly preferred)* 5 years Healthcare Leadership (required)* 5 years Clinical Leadership (required)* Proven ability to drive change for nursing professionals* Knowledge and/or experience with the Magnet Program**Certification/Licensure*** Active RN license in state of practice or compact/multi state license (Required)* Basic Life Support (BLS) required within 90 days of hire.* Nursing specialty certification prefeed, NE-BC or NPD-BC**Responsibilities*** Leading strategic and operational planning for assigned service lines, ensuring alignment with system and hospital goals.* Coordinating the development and implementation of new and existing services across the assigned departments and service lines.* Setting vision and culture, building ownership, and driving sustainable process improvements.* Providing leadership in fiscal management, resource allocation, and compliance with corporate and human resource policies.* Maintaining accountability for performance outcomes related to patient safety, experience, team member engagement, and financial stewardship..**Benefits: Caring For Your Family and Your Career**• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance• Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is metHere at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!**Sentara Norfolk General Hospital**, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.\n#J-18808-Ljbffr\n","Market Director Professional Practice & Education page is loaded## Market Director Professional Practice & Educationremote type:

On-Sitelo...","Market Director Professional Practice & Education",["B","2359311999"],"Work at Sentara Health Plans","8 days ago","/jobs/2359311999-market-director-professional-practice-education","/jobs?keyword=Sentara+Health+Plans","/jobs?keyword=Market+Director+Professional+Practice+%26+Education",{"_426":425,"_430":520,"_449":450,"_441":521,"_240":522,"_437":523,"_424":425,"_111":524,"_428":191,"_429":191,"_451":450,"_439":525,"_422":526,"_452":527,"_427":118,"_473":528,"_457":529,"_475":530,"_476":525,"_478":531,"_480":532,"_482":533},["D",1770452530000],"Sentara Healthcare Inc","Sentara Leigh Hospital is hiring a Part-Time, Rotating Shift, Guest Relations Representative.\nHours/Shift: Part-time hours between 5 a.m. and 9 p.m. Must be flexible to fill in as needed, working various shifts anytime between 5 a.m. and 9 p.m.\n\nThe Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.\nResponsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs. Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure. Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders. Records and submits all documentation/statistical reports for services provided to patients and families, including transportation vouchers, bus passes, emergency clothing, etc. Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines. Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources. Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns.\nEducation\n\nHigh School Diploma or Equivalent Required\n\nBachelor's Degree Preferred\n\nExperience\n\n1 year of customer service experience required\n\nPrevious Healthcare/Hospitality experience preferred\n\nExperience with performing basic data entry tasks, filing, photocopying, and providing excellent customer service is preferred\n\nKeywords: Guest Relations Rep, Customer Service, Guest Services, Receptionist, Communication, Front Desk, Healthcare\n#J-18808-Ljbffr","Sentara Leigh Hospital is hiring a Part-Time, Rotating Shift, Guest Relations Representative.\nHours/Shift: Part-time hours between 5 a.m. and 9 p.m...","Sentara Healthcare Inc is hiring: Guest Relations Representative in Norfolk","Norfolk, VA, US, 23500",["B","2211911939"],"Work at Sentara Healthcare Inc","2 hours ago","/jobs/2211911939-sentara-healthcare-inc-is-hiring-guest-relations-representative-in-norfolk","Sentara Healthcare Inc is hiring: Guest Relations Representative ...","/jobs?keyword=Sentara+Healthcare+Inc","/jobs?location=Norfolk%2C+VA%2C+US%2C+23500","/jobs?keyword=Sentara+Healthcare+Inc+is+hiring%3A+Guest+Relations+Representative+...",{"_426":425,"_430":535,"_449":450,"_441":509,"_240":536,"_437":537,"_424":425,"_111":538,"_428":191,"_429":191,"_451":450,"_439":525,"_422":539,"_452":514,"_427":118,"_473":528,"_457":540,"_475":541,"_476":525,"_478":517,"_480":532,"_482":542},["D",1770452530000],"Guest Relations Representative page is loaded## Guest Relations Representativeremote type: On-Sitelocations: Norfolk, VAtime type: Part timeposted on: Posted Yesterdayjob requisition id: JR-90965**City/State**Norfolk, VA**Work Shift**Rotating**Overview:**## **Sentara Leigh Hospital is hiring a Part-Time, Rotating Shift, Guest Relations Representative.****Hours/Shift: Part-time hours between 5 a.m. and 9 p.m. Must be flexible to fill in as needed, working various shifts anytime between 5 a.m. and 9 p.m.**#### The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.## ## Responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs. Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure. Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders. Records and submits all documentation/statistical reports for services provided to patients and families, including transportation vouchers, bus passes, emergency clothing, etc. Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines. Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources. Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns.## ## ## **Education*** ## High School Diploma or Equivalent Required* ## Bachelor's Degree Preferred## ## ## **Experience*** ## 1 year of customer service experience required* ## Previous Healthcare/Hospitality experience preferred* ## Experience with performing basic data entry tasks, filing, photocopying, and providing excellent customer service is preferred## ## ## **Keywords: Guest Relations Rep, Customer Service, Guest Services, Receptionist, Communication, Front Desk, Healthcare**.**Benefits: Caring For Your Family and Your Career**• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance• Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met**Sentara Leigh Hospital**, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region’s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won’t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.\n#J-18808-Ljbffr","Guest Relations Representative page is loaded## Guest Relations Representativeremote type: On-Sitelocations: Norfolk, VAtime type: Part timep...","Guest Relations Representative Job at Sentara Health Plans in Norfolk",["B","2171696965"],"/jobs/2171696965-guest-relations-representative-job-at-sentara-health-plans-in-norfolk","Guest Relations Representative Job at Sentara Health Plans in Nor...","/jobs?keyword=Guest+Relations+Representative+Job+at+Sentara+Health+Plans+in+Nor...",{"_426":425,"_430":544,"_449":450,"_441":521,"_240":545,"_437":546,"_424":425,"_111":547,"_428":191,"_429":191,"_451":450,"_439":525,"_422":548,"_452":527,"_427":118,"_473":528,"_457":549,"_475":550,"_476":525,"_478":531,"_480":532,"_482":551},["D",1770452528000],"Sentara Norfolk General Hospital is hiring an Air Communications Specialist for the Nightingale helicopter.\nThis is a Flexi/rotating shift position.\nThe Air Communications Specialist receives, processes and transmits communications using radiotelephone and computer aided dispatching equipment in accordance with regulations as guided by the Federal Communications Commission (FCC) for Nightingale Regional Air Ambulance medical missions and other aircraft. This individual maintains records and communications center‑related documentation of transport requests in addition to other required records required by regulatory agencies and departmental procedures. This role also assists the Transfer Center staff as directed.\n\nPublic or private safety dispatch, or commercial ambulance service communications experience preferable. If no prior experience as listed, customer service call center experience may substitute.\n\nkeywords: Communications Specialist, Monster, Nightingale Helicopter, Transfer Center\n\n#J-18808-Ljbffr","Sentara Norfolk General Hospital is hiring an Air Communications Specialist for the Nightingale helicopter.\nThis is a Flexi/rotating shift position...","Nightingale Dispatcher/Air Communications Specialist Job at Sentara Healthcare I",["B","2126570739"],"/jobs/2126570739-nightingale-dispatcher-air-communications-specialist-job-at-sentara-healthcare-i","Nightingale Dispatcher/Air Communications Specialist Job at Senta...","/jobs?keyword=Nightingale+Dispatcher%2FAir+Communications+Specialist+Job+at+Senta...",{"_426":425,"_430":553,"_449":450,"_441":521,"_240":554,"_437":555,"_424":425,"_111":512,"_428":191,"_429":191,"_451":450,"_439":440,"_422":556,"_452":527,"_427":115,"_473":515,"_457":557,"_475":512,"_476":440,"_478":531,"_480":481,"_482":518},["D",1769767200000],"Overview\nThe Market Director Professional Practice & Education is responsible for the coordination of the delivery of high-quality services which meets or exceeds customer expectations. This role supports Nursing Education, Diabetes Education, Wound Care, and Nursing Excellence (nursing sensitive indicators, shared governance, and the Magnet Program) for Sentara Leigh Hospital & Sentara Norfolk General Hospital.

Education and Experience

Bachelors Degree in Nursing (required)

Masters Degree in Nursing (strongly preferred)

5 years Healthcare Leadership (required)

5 years Clinical Leadership (required)

Proven ability to drive change for nursing professionals

Knowledge and/or experience with the Magnet Program

Certification/Licensure

Active RN license in state of practice or compact/multi state license (Required)

Basic Life Support (BLS) required within 90 days of hire.

Nursing specialty certification prefeed, NE-BC or NPD-BC

Responsibilities

Leading strategic and operational planning for assigned service lines, ensuring alignment with system and hospital goals.

Coordinating the development and implementation of new and existing services across the assigned departments and service lines.

Setting vision and culture, building ownership, and driving sustainable process improvements.

Providing leadership in fiscal management, resource allocation, and compliance with corporate and human resource policies.

Maintaining accountability for performance outcomes related to patient safety, experience, team member engagement, and financial stewardship.

#J-18808-Ljbffr\n","Overview\nThe Market Director Professional Practice & Education is responsible for the coordination of the delivery of high-quality services which m...",["B","2359311989"],"/jobs/2359311989-market-director-professional-practice-education","actionData","errors"]