Service Desk SPOC
Pay Rate Range: $19.37 - 24.24/hr. GBaMS ReqID: 10316443 Provide the service desk as a single point of contact (SPOC) for providing end-to-end ownership of user calls incidents and management of all service requests, including logging, tracking, resolution, and reporting in the it service management system (servicenow). Support windows 11 upgrade calls provide request fulfillment.
Pay Rate Range: $19.37 - 24.24/hr. GBaMS ReqID: 10316443 Provide the service desk as a single point of contact (SPOC) for providing end-to-end ownership of user calls incidents and management of all service requests, including logging, tracking, resolution, and reporting in the it service management system (servicenow). Support windows 11 upgrade calls provide request fulfillment.