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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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About Us\nIAA Holdings, LLC (IAA) is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. IAA leverages technology and innovation to facilitate the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base located in over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers access multiple digital bidding and buying channels, vehicle merchandising, and evaluation services to enhance the purchasing experience. IAA offers sellers a comprehensive suite of services to maximize vehicle value, reduce administrative costs, shorten selling cycle time, and deliver strong economic returns.\nRB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees may enroll in the company’s 401k plan, with RB Global matching 100% for the first 4% contributed. Employees receive 15 days of PTO each year.\nThe Team

About The Team\nWe conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction, from equipment inspectors and yard managers to operators, administrative staff, and customer service representatives.\nJob Description

Job Description\nHere at IAA, excellent customer service is at our core. Our Customer Service Representatives play a meaningful role in the operation of our branches and service centers. They embody our values by providing an outstanding customer experience both in person and through various communication channels to support branch growth.\nResponsibilities

What Do IAA Customer Service Reps Do?\nProvide a variety of customer support services through the mail, telephone, and direct personal contact\nProcess orders and assignments and enter data into internal computer systems\nReference pricing and delivery information\nRespond to customer questions, inquiries, and requests\nSet up new and maintain existing records\nPerform word processing assignments, filing, and related clerical duties\nProcess paperwork in preparation for auction day, securing necessary approvals\nAssist with other duties around the office to help out\nQualifications

What are the Requirements?\nAbility to communicate comfortably with customers\nA phenomenal teammate, willing to assist peers\nDigital literacy\nTime management skills\nPositive attitude\nAbility to work independently\nStrong interpersonal skills\nProfessional and clean appearance\nOpen to learning automobile titling as part of development\nEducation And Certification Requirements

A high school diploma is preferred, but equivalent work experience is acceptable\n0-2 years’ previous work experience\nIn return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.

#J-18808-Ljbffr\n","Overview

About Us\nIAA Holdings, LLC (IAA) is a trusted global marketplace for insights, services, and transaction solutions for commercial...",["B","2462334040"],"Work at Ritchie Bros.","9 hours ago","/jobs/2462334040-customer-service-representative","/jobs?keyword=Ritchie+Bros.",{"_426":425,"_430":538,"_449":450,"_441":529,"_240":539,"_437":540,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":541,"_422":542,"_452":533,"_427":127,"_473":474,"_457":543,"_475":433,"_476":541,"_478":536,"_480":544,"_482":483},["D",1770044400000],"Job Description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

Responsibilities

Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.\nActively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.\nResponsible for processing payments from successful bidders\nProvide customers with information about auxiliary services.\nEnsure that superior customer service is always delivered to all customers.\nActively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers\nPerform other duties as assigned.\nQualifications

Previous work experience where you worked in-person with customers.\nExperience using computers, and able to learn to use new technology and software.\nExcellent keyboarding skills for data entry.\nA commitment to providing fantastic customer service.\nAble to work well and maintain a positive attitude in high-pressure situations.\nA friendly, outgoing, patient personality.\nYou thrive working as part of team, pitching in wherever you're needed.

About Us

IAA Holdings, LLC (IAA)

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

About the Team

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.\n","Job Description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and othe...","Memphis, Tennessee, us, 37544",["B","2406855227"],"/jobs/2406855227-customer-service-representative","/jobs?location=Memphis%2C+Tennessee%2C+us%2C+37544","actionData","errors"]