[{"_1":2,"_554":-5,"_555":-5},"loaderData",{"_3":4,"_418":419},"root",{"_5":6,"_13":14,"_391":392,"_404":405,"_415":-7,"_416":-5,"_417":-5},"honeypotInputProps",{"_7":8,"_9":10,"_11":12},"nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","g5LI+tbDIf2ps3Fe9HYl1FCChzRLDAqrERThMXfto/76PzuDL76tzhg=","board",{"_15":16,"_17":16,"_18":19,"_20":21,"_26":27,"_28":29,"_32":33,"_36":37,"_44":45,"_48":49,"_64":65,"_66":67,"_72":73,"_187":188,"_202":203,"_233":234,"_265":266,"_272":273,"_277":278,"_379":380,"_385":386},"name","Mediabistro","fullName","siteUrl","https://www.mediabistro.com","pages",{"_22":23,"_24":25},"home","/","jobs","/jobs","mainCss",":root{--background: white;--foreground: black;--card: oklch(1 0 0);--card-foreground: oklch(.25 .001 0);--popover: white;--popover-foreground: black;--primary: oklch(.59 .23 31.14);--primary-foreground: oklch(1 0 0);--secondary: oklch(.98 .001 0);--secondary-foreground: oklch(.25 .001 0);--muted: oklch(.97 0 0);--muted-foreground: oklch(.556 0 0);--accent: oklch(.96 0 0);--accent-foreground: oklch(.25 .001 0);--destructive: oklch(.65 .15 15);--border: oklch(.9 .001 0);--input: oklch(.9 .001 0);--ring: oklch(.7 .15 25);--chart-1: oklch(.7 .15 25);--chart-2: oklch(.7 .12 140);--chart-3: oklch(.75 .12 60);--chart-4: oklch(.45 .15 260);--chart-5: oklch(.2 .02 280);--sidebar: oklch(.98 .001 0);--sidebar-foreground: oklch(.25 .001 0);--sidebar-primary: oklch(.7 .15 25);--sidebar-primary-foreground: oklch(1 0 0);--sidebar-accent: oklch(.98 .001 0);--sidebar-accent-foreground: oklch(.25 .001 0);--sidebar-border: oklch(.9 .001 0);--sidebar-ring: oklch(.7 .15 25);--footer-background: oklch(.14 .07 288.16);--footer-foreground: oklch(1 0 0);--footer-border: oklch(.7 .15 25)}.dark{--background: oklch(.14 .07 288.16);--foreground: oklch(1 0 0);--card: oklch(.29 .05 287.37);--card-foreground: oklch(1 0 0);--muted: oklch(.269 0 0);--muted-foreground: oklch(.708 0 0);--popover: oklch(.29 .05 287.37);--popover-foreground: oklch(1 0 0);--border: transparent}","sitemaps",[30,31],"https://www.mediabistro.com/sitemap.xml","https://www.mediabistro.com/jobs-sitemap.xml","analytics",{"_34":35},"gtmId","GTM-NVDRG7Q","favicon",{"_38":39,"_40":41,"_42":43},"faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","metaTags",{"_46":47},"ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-dark-social-1200x468.png","social",{"_50":51,"_52":53,"_58":59,"_60":61,"_62":63},"facebook","https://www.facebook.com/mediabistro","twitter",{"_54":55,"_56":57},"handle","@mediabistro","url","https://twitter.com/mediabistro","linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","helpEmail","help@mediabistro.com","transactionalEmail",{"_68":69,"_70":71},"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","header",{"_74":75,"_86":87},"logo",{"_76":77,"_78":79,"_80":81,"_82":83,"_84":85},"whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1","width",300,"height",64,"items",[88,141,160,178],{"_89":90,"_91":92,"_93":94},"type","mega-menu","text","Jobs","columns",[95,110,132],{"_86":96},[97,100,104,107],{"_89":98,"_91":99,"_56":25},"internal-link","Search Creative Jobs",{"_89":101,"_91":102,"_56":103},"link","Hot Jobs","/career-advice/get-hired/hot-jobs/",{"_89":98,"_91":105,"_56":106},"Remote Media Jobs","/jobs?keyword=media&remote=true",{"_89":98,"_91":108,"_56":109},"Create Job Alerts","/create-alert",{"_111":112,"_86":113},"title","Job Categories",[114,117,120,123,126,129],{"_89":98,"_91":115,"_56":116},"Creative & Design","/jobs?category=Creative+%26+Design",{"_89":98,"_91":118,"_56":119},"Marketing & Communications","/jobs?category=Marketing+%26+Communications",{"_89":98,"_91":121,"_56":122},"Operations & Strategy","/jobs?category=Operations+%26+Strategy",{"_89":98,"_91":124,"_56":125},"Production","/jobs?category=Production",{"_89":98,"_91":127,"_56":128},"Sales & Business Development","/jobs?category=Sales+%26+Business+Development",{"_89":98,"_91":130,"_56":131},"Writing & Editing","/jobs?category=Writing+%26+Editing",{"_111":133,"_86":134},"Quick Links",[135,137,140],{"_89":98,"_91":136,"_56":25},"Search All Jobs",{"_89":98,"_91":138,"_56":139},"Remote Jobs","/jobs?remote=true",{"_89":98,"_91":108,"_56":109},{"_89":142,"_91":143,"_86":144},"dropdown","Career Resources",[145,148,151,154,157],{"_89":101,"_91":146,"_56":147},"Career Advice & Articles","/career-advice/",{"_89":101,"_91":149,"_56":150},"Media Industry News","/media-news",{"_89":98,"_91":152,"_56":153},"Resume Writing Services","/resume-writing-services/",{"_89":98,"_91":155,"_56":156},"Job Market Insights","/trends",{"_89":101,"_91":158,"_56":159},"Member Profiles","/freelance-connect/browse/",{"_89":142,"_91":161,"_86":162},"Mediabistro Membership",[163,166,169,172,175],{"_89":101,"_91":164,"_56":165},"Membership Overview","/unlimited/",{"_89":101,"_91":167,"_56":168},"How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/",{"_89":101,"_91":170,"_56":171},"Editorial Calendars (Premium Access)","/mastheads/",{"_89":101,"_91":173,"_56":174},"Courses & Training Programs","/online-training-courses/",{"_89":101,"_91":176,"_56":177},"Membership FAQ","/unlimited/frequently-asked-questions/",{"_89":142,"_91":179,"_86":180},"Showcase",[181,184],{"_89":101,"_91":182,"_56":183},"Featured Creative Stories","/showcase",{"_89":101,"_91":185,"_56":186},"Submit your Story","/my-account/?account_tab=showcase","footer",{"_74":189,"_190":191,"_192":193,"_194":195,"_196":197,"_198":199,"_200":201},{"_76":77,"_78":79,"_80":81},"cta","","logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro","termsOfUse","/terms-of-use/","termsOfService","/terms-of-service","privacyPolicy","/privacy-policy/","styleGuide",{"_204":205,"_209":210},"images",[206,207,208],"/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp","colors",[211,215,218,221,224,227,230],{"_15":212,"_213":214},"$primary-color","value","#339999",{"_15":216,"_213":217},"$primary-color-light","#1ab9b3",{"_15":219,"_213":220},"$dark-blue","#3c405d",{"_15":222,"_213":223},"$green","#2D7E7E",{"_15":225,"_213":226},"$grey","rgba(47, 47, 48, 0.93)",{"_15":228,"_213":229},"$darkgrey","rgba(44, 43, 45, 0.98)",{"_15":231,"_213":232},"$light-grey","#F3F3F4","jobsSearch",{"_235":236,"_243":244},"emptyMeta",[237,239],{"_111":238},"Media, Marketing & Creative Job Board | Journalism & Ad Jobs",{"_15":240,"_241":242},"description","content","The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","websiteSchema",[245],{"_246":247},"script:ld+json",{"_248":249,"_250":251,"_15":16,"_252":253,"_56":254,"_255":256},"@context","https://schema.org","@type","WebSite","alternateName","MB","https://mediabistro.com/jobs","potentialAction",{"_250":257,"_258":259,"_263":264},"SearchAction","target",{"_250":260,"_261":262},"EntryPoint","urlTemplate","https://mediabistro.com/jobs?keyword={keyword}","query-input","required name=keyword","hero",{"_111":267,"_268":269,"_190":270,"_91":271},"Find Your Next Media Job","subtitle","Discover creative opportunities at the world's leading media brands","Start Your Search","Find your next media job","flags",{"_274":275,"_276":275},"extendedFilters",true,"weeklyNewsletter","postJobs",{"_279":280,"_265":285,"_288":289,"_290":291,"_272":295,"_299":300,"_312":313,"_318":319,"_323":324,"_339":340,"_342":343},"meta",[281,283],{"_111":282},"Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro",{"_15":240,"_241":284},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.",{"_111":286,"_268":287,"_240":191},"The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.","unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_91":292,"_293":294},"High-volume employers, recruiting firms, and media and creative agencies:","linkText","contact us for bulk credits and ATS integration.",{"_296":275,"_297":275,"_298":275},"showMediaBoardSection","showRolesSection","showPlanIcon","mediaBoardSection",{"_111":301,"_268":302,"_240":303,"_304":305,"_310":311},"The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[306,307,308,309],"News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","imageAlt","Job seekers and featured job cards collage","rolesSection",{"_111":314,"_268":315,"_240":316,"_310":317},"Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","Media roles infographic","testimonialsSection",{"_111":320,"_268":321,"_240":322},"Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","testimonials",[325,331,335],{"_326":327,"_328":329,"_74":330},"company","Huffpost","quote","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png",{"_326":332,"_328":333,"_74":334},"NBCUniversal","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png",{"_326":336,"_328":337,"_74":338},"The Taunton Press","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","employersSection",{"_111":341,"_268":16},"Media and Creative Employers on","employerLogos",[344,346,349,352,355,358,361,364,367,370,373,376],{"_15":332,"_345":334},"image",{"_15":347,"_345":348},"Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png",{"_15":350,"_345":351},"Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png",{"_15":353,"_345":354},"Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png",{"_15":356,"_345":357},"Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png",{"_15":359,"_345":360},"Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png",{"_15":362,"_345":363},"Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png",{"_15":365,"_345":366},"Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png",{"_15":368,"_345":369},"Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png",{"_15":371,"_345":372},"Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png",{"_15":374,"_345":375},"Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png",{"_15":377,"_345":378},"Leaf Group","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","createAlertMeta",[381,383],{"_111":382},"Create Job Alerts | Media, Marketing & Creative Job Alerts",{"_15":240,"_241":384},"Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","jobsPortalSignupMeta",[387,389],{"_111":388},"Sign Up | Creative, Marketing & Media Job Search",{"_15":240,"_241":390},"Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","requestInfo",{"_393":394,"_399":19,"_400":401,"_402":403},"hints",{"_395":396,"_397":398},"theme","light","timeZone","UTC","origin","path","/jobs/2408914980-customer-service-representative","userPrefs",{"_395":396},"env",{"_406":407,"_408":409,"_410":411,"_412":413,"_414":19},"MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","9075b8142c260be1d215be5b214b27d21505b6f2","WEBSITE_URL","user","toast","confettiId","routes/_public.jobs+/$id.index/index",{"_420":421,"_484":485,"_505":425,"_506":425,"_507":508},"job",{"_422":423,"_424":425,"_426":425,"_427":127,"_428":191,"_429":191,"_430":431,"_432":-7,"_111":433,"_240":434,"_435":436,"_437":438,"_439":440,"_441":442,"_443":191,"_444":191,"_445":191,"_56":446,"_447":191,"_448":191,"_449":450,"_451":450,"_452":453,"_454":425,"_455":456,"_457":401,"_458":459,"_460":434,"_461":462,"_473":474,"_475":433,"_476":440,"_477":191,"_478":479,"_480":481,"_482":483},"id",["B","2408914980"],"promoted",false,"remoteAllowed","category","duration","experienceLevel","publishedAt",["D",1770051600000],"indexedAt","Customer Service Representative","The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact Customer Service, Customer Service Representative, Representative, Project Management, Manufacturing, Retail, Communication\n","descriptionText","Customer Service Representative Matthews International Sales & Business Development The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact Customer Service, Customer Service Representative, Representative, Project Management, Manufacturing, Retail, Communication","shortDescription","The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer serv...","location","Aurora, Indiana, United States, 47001","companyName","Matthews International","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=058C689355E2CA9C3E0793499EF71B57&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=F7B9FAC26618D04C74EFEEF6D2EDA960","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Matthews International","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2408914980-customer-service-representative","strippedDescription","parsedLocation",{"_463":464,"_465":466,"_467":468,"_469":191,"_470":191,"_471":472},"city","Aurora","state","Indiana","country","United States","street1","street2","postal_code","47001","displayPublishedAt","4 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Matthews+International","searchLocationPath","/jobs?location=Aurora%2C+Indiana%2C+United+States%2C+47001","searchTitlePath","/jobs?keyword=Customer+Service+Representative","featuredCompany",{"_422":486,"_15":371,"_487":425,"_74":-5,"_488":489,"_240":490,"_439":491,"_492":-5,"_493":494,"_495":-5,"_496":497,"_498":499,"_500":501,"_449":502,"_457":503,"_451":504},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[509,519,526,533,542],{"_426":425,"_430":510,"_449":450,"_441":511,"_240":512,"_437":513,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":514,"_452":515,"_427":127,"_473":516,"_457":517,"_475":433,"_476":440,"_478":518,"_480":481,"_482":483},["D",1769907600000],"Matthews International Corporation Supplemental Unemployment Benefit Trust","Customer Service Representative

Brand: Matthews Memorialization\nCompany: The York Group, Inc.\nLine of Business: Funeral Home\nLocation: Aurora, IN, US, 47001\nReq ID: 15729\nPosition Summary

The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.\nJob Responsibilities

Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.\nIdentify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed.\nEnsure order instructions and information are submitted accurately and per customer specifications.\nMaintain current and accurate order entry information in all required software programs.\nBuild sustainable relationships and trust with customer accounts through open and interactive communication.\nAdditional duties as assigned.\nQualifications / Requirements

High School Diploma or GED

Associate Degree or equivalent from two-year college or technical school preferred.

3+ years of previous customer service experience preferred; or equivalent combination of education and experience

Occasional travel either locally, nationally, and/or internationally may be required.

High degree of proficiency MS Office Suite, Outlook & Internet applications

Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

Solid understanding and application of mathematical concepts

Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients

Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

Ability to work with and influence peers and senior management

Self-motivated with critical attention to detail, deadlines and reporting

Ability to work overtime as necessary.\nPhysical Aspects / Work Environment

Regularly required to stand; walk; sit; and talk, hear and see.\nOccasionally lift and/or move up to 10 pounds.\n* Reasonable accommodations may be made to enable individuals to perform the essential functions.

","Customer Service Representative

Brand: Matthews Memorialization\nCompany: The York Group, Inc.\nLine of Business: Funeral Home\nLocation: Aur...",["B","2383310917"],"Work at Matthews International Corporation Supplemental Unemployment Benefit Trust","6 days ago","/jobs/2383310917-customer-service-representative","/jobs?keyword=Matthews+International+Corporation+Supplemental+Unemployment+Benefit+Trust",{"_426":425,"_430":520,"_449":450,"_441":442,"_240":521,"_437":522,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":523,"_452":453,"_427":127,"_473":524,"_457":525,"_475":433,"_476":440,"_478":479,"_480":481,"_482":483},["D",1769943600000],"Overview

The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.\nJOB RESPONSIBILITIES

Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.\nIdentify and assess customers’ service needs and refer to other service or technical departments for follow up or additional information as needed.\nEnsure order instructions and information are submitted accurately and per customer specifications.\nMaintain current and accurate order entry information in all required software programs.\nBuild sustainable relationships and trust with customer accounts through open and interactive communication.\nAdditional duties as assigned.\nQUALIFICATIONS / REQUIREMENTS

High School Diploma or GED\nAssociate Degree or equivalent from two-year college or technical school preferred.\n3+ years of previous customer service experience preferred; or equivalent combination of education and experience\nOccasional travel either locally, nationally, and/or internationally may be required.\nHigh degree of proficiency MS Office Suite, Outlook & Internet applications\nStrong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills\nStrong verbal and written communication skills (including analysis, interpretation, & reasoning)\nSolid understanding and application of mathematical concepts\nAbility to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients\nAbility to work well autonomously and within a team in a fast-paced and deadline-oriented environment\nAbility to work with and influence peers and senior management\nSelf-motivated with critical attention to detail, deadlines and reporting\nAbility to work overtime as necessary\nPHYSICAL ASPECTS / WORK ENVIRONMENT

Regularly required to stand; walk; sit; and talk, hear and see.\nOccasionally lift and/or move up to 10 pounds.\nReasonable accommodations may be made to enable individuals to perform the essential functions.\nMatthews Memorialization is a leader in the memorialization industry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Within this industry, our Environmental Solutions is focused on the design and manufacture of advanced combustion systems. Matthews Memorialization is a (MATW) Matthews International company.\nAt Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.\nMatthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.\nMatthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

#J-18808-Ljbffr\n","Overview

The Customer Service Representative is the communication link between customer/sales/production and provides high level, professi...",["B","2376453318"],"5 days ago","/jobs/2376453318-customer-service-representative",{"_426":425,"_430":527,"_449":450,"_441":442,"_240":521,"_437":522,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":528,"_422":529,"_452":453,"_427":127,"_473":530,"_457":531,"_475":433,"_476":528,"_478":479,"_480":532,"_482":483},["D",1769799600000],"Aurora, Colorado, United States, 80012",["B","2364206166"],"7 days ago","/jobs/2364206166-customer-service-representative","/jobs?location=Aurora%2C+Colorado%2C+United+States%2C+80012",{"_426":425,"_430":534,"_449":450,"_441":511,"_240":535,"_437":536,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":537,"_422":538,"_452":515,"_427":127,"_473":539,"_457":540,"_475":433,"_476":537,"_478":518,"_480":541,"_482":483},["D",1770274800000],"Customer Service Representative

The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.\nJob Responsibilities

Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.\nIdentify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed.\nEnsure order instructions and information are submitted accurately and per customer specifications.\nMaintain current and accurate order entry information in all required software programs.\nBuild sustainable relationships and trust with customer accounts through open and interactive communication.\nAdditional duties as assigned.\nQualifications / Requirements

High School Diploma or GED.\nAssociate Degree or equivalent from two-year college or technical school preferred.\n3+ years of previous customer service experience preferred; or equivalent combination of education and experience.\nOccasional travel either locally, nationally, and/or internationally may be required.\nHigh degree of proficiency MS Office Suite, Outlook & Internet applications.\nStrong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.\nStrong verbal and written communication skills (including analysis, interpretation, & reasoning).\nSolid understanding and application of mathematical concepts.\nAbility to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.\nAbility to work well autonomously and within a team in a fast-paced and deadline-oriented environment.\nAbility to work with and influence peers and senior management.\nSelf-motivated with critical attention to detail, deadlines and reporting.\nAbility to work overtime as necessary.\nPhysical Aspects / Work Environment

Regularly required to stand; walk; sit; and talk, hear and see.\nOccasionally lift and/or move up to 10 pounds.\n* Reasonable accommodations may be made to enable individuals to perform the essential functions.

","Customer Service Representative

The Customer Service Representative is the communication link between customer/sales/production and provid...","Pittsburgh, Pennsylvania, United States, 15201",["B","2443576788"],"1 days ago","/jobs/2443576788-customer-service-representative","/jobs?location=Pittsburgh%2C+Pennsylvania%2C+United+States%2C+15201",{"_426":425,"_430":543,"_449":450,"_441":544,"_240":545,"_437":546,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":547,"_422":548,"_452":549,"_427":127,"_473":550,"_457":551,"_475":433,"_476":547,"_478":552,"_480":553,"_482":483},["D",1769018400000],"Matthews International Corporation","POSITION SUMMARY\nThe Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.

JOB RESPONSIBILITIES

Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.

Identify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed.

Ensure order instructions and information are submitted accurately and per customer specifications.

Maintain current and accurate order entry information in all required software programs.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Additional duties as assigned.

ADDITIONAL RESPONSIBILITIES\nNo additional responsibilities outlined.

QUALIFICATIONS / REQUIREMENTS

High School Diploma or GED

Associate Degree or equivalent from two-year college or technical school preferred.

3+ years of previous customer service experience preferred; or equivalent combination of education and experience

Occasional travel either locally, nationally, and/or internationally may be required.

High degree of proficiency MS Office Suite, Outlook & Internet applications

Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

Solid understanding and application of mathematical concepts

Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients

Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

Ability to work with and influence peers and senior management

Self-motivated with critical attention to detail, deadlines and reporting

Ability to work overtime as necessary.

ADDITIONAL QUALIFICATIONS\nNo additional qualifications provided.

PHYSICAL ASPECTS / WORK ENVIRONMENT

Regularly required to stand; walk; sit; and talk, hear and see.

Occasionally lift and/or move up to 10 pounds.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

Matthews Memorialization is a leader in the memorialization industry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Within this industry, our Environmental Solutions is focused on the design and manufacture of advanced combustion systems. Matthews Memorialization is a (MATW) Matthews International company.

http://matw.com/memorialization/

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Nearest Major Market:

Orlando

#J-18808-Ljbffr\n","POSITION SUMMARY\nThe Customer Service Representative is the communication link between customer/sales/production and provides high level, professio...","Florida, New York, United States",["B","2226258981"],"Work at Matthews International Corporation","16 days ago","/jobs/2226258981-customer-service-representative","/jobs?keyword=Matthews+International+Corporation","/jobs?location=Florida%2C+New+York%2C+United+States","actionData","errors"]