Senior Creative Account Manager
Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is division of Marks, part of the Propelis Group. The Sr Creative Account Manager leads junior and senior level relationships with clients and key agency players. This role establishes trusted advisor relationships with clients and colleagues, while identifying opportunities for additional revenue growth within the assigned client accounts. The Sr Creative Account Manager ensures efficient coordination of projects from estimation to completion, and partners with the broader project team to ensure deliverables are completed on time and on budget. Job responsibilities include: Supporting the company's profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities. Acting as a strategic partner to assigned clients by demonstrating a significant understanding of their market and business sectors and their specific challenges and opportunities. Providing insights and perspectives that support client initiatives and align company services with client needs. Developing innovative proposals to capture both account growth and new business opportunities. Coordinating client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice. Ensuring meeting of volume and revenue targets for each account. Building new relationships and nurturing existing relationships with internal and external clients. Creating strong and effective partnerships with Brand Development and Brand Deployment teams through sharing a deep understanding of client markets and business sectors and specific challenges and opportunities facing those clients. Working with company leaders to develop solutions that align our services with client needs. Assessing and managing risks associated with profitability leakage by researching, understanding, and resolving any identified issues (i.e. process, operational, client relationship specific, etc.). Analyzing the performance of the company-client business relationship through analytics models and performance metrics with goal to establish agreed tactical and strategic priorities and strategies to achieve those goals. Ensuring client retention is maximized by facilitating the delivery of custom tailored solutions to meet clients' objectives and expectations. Conducting meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients' evolving needs as required; serving as the Subject Matter Expert on processes, capacity, timelines, etc. Partnering with the client, the Account Team, and project teams to resolve identified project issues. Partnering with Client Integration and the Account Team to ensure a smooth transition for new clients; attending pre-integration and planning meetings as needed. Participating in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc. Understanding and recommending solutions for business-related issues and situations and generate specific plans that achieve objectives. Managing and balancing marketing budgets to maximize Return on Investment (ROI) and drive incremental sales. Planning, directing, and coordinating activities of employee(s) to ensure goals or objectives are accomplished. Mentoring, coaching, training and developing team. Additional duties as assigned. Qualifications include: Bachelor's Degree in Sales, Marketing or related field. Advanced degree (MBA, Master's) preferred. 8+ years progressive account management experience in a Creative Design Agency, Market Research firm or similar consulting environment; or equivalent combination of education and experience. 5+ years in a leadership role (direct or indirect). Occasional travel either locally, nationally, and/or internationally may be required. High degree of proficiency MS Office Suite, Outlook & Internet applications. Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Solid understanding and application of mathematical concepts. Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients. Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management. Self-motivated with critical attention to detail, deadlines and reporting. Physical aspects/work environment: Regularly required to stand; walk; sit; and talk, hear and see. Occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals to perform the essential functions. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,280 USD - $120,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is division of Marks, part of the Propelis Group. The Sr Creative Account Manager leads junior and senior level relationships with clients and key agency players. This role establishes trusted advisor relationships with clients and colleagues, while identifying opportunities for additional revenue growth within the assigned client accounts. The Sr Creative Account Manager ensures efficient coordination of projects from estimation to completion, and partners with the broader project team to ensure deliverables are completed on time and on budget. Job responsibilities include: Supporting the company's profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities. Acting as a strategic partner to assigned clients by demonstrating a significant understanding of their market and business sectors and their specific challenges and opportunities. Providing insights and perspectives that support client initiatives and align company services with client needs. Developing innovative proposals to capture both account growth and new business opportunities. Coordinating client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice. Ensuring meeting of volume and revenue targets for each account. Building new relationships and nurturing existing relationships with internal and external clients. Creating strong and effective partnerships with Brand Development and Brand Deployment teams through sharing a deep understanding of client markets and business sectors and specific challenges and opportunities facing those clients. Working with company leaders to develop solutions that align our services with client needs. Assessing and managing risks associated with profitability leakage by researching, understanding, and resolving any identified issues (i.e. process, operational, client relationship specific, etc.). Analyzing the performance of the company-client business relationship through analytics models and performance metrics with goal to establish agreed tactical and strategic priorities and strategies to achieve those goals. Ensuring client retention is maximized by facilitating the delivery of custom tailored solutions to meet clients' objectives and expectations. Conducting meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients' evolving needs as required; serving as the Subject Matter Expert on processes, capacity, timelines, etc. Partnering with the client, the Account Team, and project teams to resolve identified project issues. Partnering with Client Integration and the Account Team to ensure a smooth transition for new clients; attending pre-integration and planning meetings as needed. Participating in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc. Understanding and recommending solutions for business-related issues and situations and generate specific plans that achieve objectives. Managing and balancing marketing budgets to maximize Return on Investment (ROI) and drive incremental sales. Planning, directing, and coordinating activities of employee(s) to ensure goals or objectives are accomplished. Mentoring, coaching, training and developing team. Additional duties as assigned. Qualifications include: Bachelor's Degree in Sales, Marketing or related field. Advanced degree (MBA, Master's) preferred. 8+ years progressive account management experience in a Creative Design Agency, Market Research firm or similar consulting environment; or equivalent combination of education and experience. 5+ years in a leadership role (direct or indirect). Occasional travel either locally, nationally, and/or internationally may be required. High degree of proficiency MS Office Suite, Outlook & Internet applications. Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Solid understanding and application of mathematical concepts. Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients. Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management. Self-motivated with critical attention to detail, deadlines and reporting. Physical aspects/work environment: Regularly required to stand; walk; sit; and talk, hear and see. Occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals to perform the essential functions. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,280 USD - $120,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.