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Executive Account Director (Retail/CPG)

LiveRamp, New York, New York, us, 10261

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LiveRamp Data Collaboration Platform

LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use caseswithin organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. You will: Serve as primary relationship owner / Client POC for existing assigned accounts

Own value realization & adoption

Lead renewals & risk mitigation

Drive overall revenue growth

About you: Strong leadership capabilities

Strong organizational capabilities

Resourcefulness

Tact and presence

Strategic insight

Strong Relationship & Empathy

Preferred Skills: Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity

Minimum of 5 yrs as CSM/Account Director, or 8+ years customer facing with 2 in CS

Must have experience with accounts $2M+ in ARR, or negotiation and project management skills

Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side

Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases

Familiarity with Salesforce or other CRM Software

Experience drafting QBRs, executive summaries

Experience managing renewals and partnering with Sales on upsells/cross-sells

Nice to have: Internship experience during college prior to entering the workforce

Multiple roles across adtech/martech either on Sales side or Buy side (Brand/Agency)

The approximate annual base compensation range is $125,000 to $155,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team. Benefits:

Work with talented, collaborative, and friendly people who love what they do.

We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.

Flexible paid time off, paid holidays, options for working from home, and paid parental leave.

Comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.

Our 401K matching plan1:1 match up to 6% of salaryhelps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)

A comprehensive office equipment and ergonomics programwe provide you with equipment and tools to be your most productive self, no matter where you're located

More about us:

LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principlesone that informs how we hire, train, and grow our global team across nine countries and four continents. LiveRamp is an affirmative action and equal opportunity employer and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process. To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.