divh2Sr. Account Manager/h2pEssential Job Functions/pulliManage large and global assigned accounts including all communication to and from client on a daily basis and be available to the client for escalation/liliAccounts are larger and more complex than lower level account managers/liliWork as intermediary for communication between client and their operations teams and Crane Worldwide network/liliWork with operations team to provide tracking information as requested by the client/liliEscalate all issues with a shipment immediately to the client to insure prompt resolution/liliManage all client requests and follow up to insure that the client needs are met/liliAssure that all pre-alerts from origin offices are assembled and completed based on SOP requirements/liliTransmit all pre-alerts to the client for all shipments/liliSend all required reports to client on a daily, monthly or quarterly basis as deemed/liliResponsible for managing the client generated reports and assuring accuracy/liliOversee, mentor and assist other account managers as needed/liliOther duties as assigned/li/ulpOther Skills and Abilities/pulliExcellent written and verbal communication skills/liliDemonstrates effective negotiation and closing techniques/liliExcellent organization and problem solving skills/liliWorks well in a team environment/li/ulpPhysical Requirements/pulliTalking, hearing and using hands to operate computer equipment/liliVision abilities required by this job include close vision and the ability to adjust focus/li/ulpEducation and Experience/pulliHigh school diploma or GED/Bachelors degree preferred/lili5 7 years experience or combination experience and education/li/ulpCertifications/pulliProfessional certification may be required in some areas./li/ulpWHY SHOULD YOU WORK FOR CRANE?/ppAt Crane, we believe in providing our employees with excellent benefits at a Great Place to Work./ppWe offer:/pulli136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use/liliExcellent Medical, Dental and Vision benefits/liliTuition Reimbursement for education related to your job/liliEmployee Referral Bonuses/liliEmployee Recognition and Rewards Program/liliPaid Volunteer Time to support a cause that is close to your heart and contributes to our communities/liliEmployee Discounts/liliWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates/liliPotential to earn a quarterly bonus/li/ulpCome join the leader in logistics and take your career in the right direction./ppDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed./ppThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWe maintain a drug-free workplace and perform pre-employment substance abuse testing./ppThis position requires the final candidate to successfully pass an E-Verify Check./ppCompany benefits are contingent upon meeting eligibility requirements and plan conditions./p/div