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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.\nExcellent Customer Service\nPerform Customer Transactions\nOperational and Security Proficiency\nIdentify Referral Opportunities\nPersonally models the standards of the Bank's Mission, Vision, and Pledge.\nAccepts and accurately processes all financial service transactions.\nResponsible for CSR cash drawer and follows proper balancing and cash handling procedures.\nComplies and operates within security and audit procedures.\nMaintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.\nContribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.\nMeets established individual referral goals as assigned.\nDetermines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.\nComplete outbound customer calls as needed to support the sales and service needs of the Banking Center.\nDevelops and maintains working knowledge of the Bank's products and services.\nBanking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.\nProficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.\nAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.\nMust have strong product knowledge for the level of selling and successfully promoting products expected with position.\nAbility to write simple correspondence.\nSound mathematical and analytical skills preferred.\nMust have excellent organizational skills and the ability to multi-task and to be flexible.\nAbility to lift and carry up to 25 lbs.\nMust be available to work all hours of operations.

","Job Posting

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for e...","Wheeling, West Virginia, United States, 26003",["B","2467290036"],"Work at WesBanco Bank, Inc.","12 hours ago","/jobs/2467290036-customer-service-representative-bank-plaza","/jobs?keyword=WesBanco+Bank%2C+Inc.","/jobs?location=Wheeling%2C+West+Virginia%2C+United+States%2C+26003",{"_426":425,"_430":535,"_449":450,"_441":442,"_240":536,"_437":537,"_424":425,"_111":538,"_428":191,"_429":191,"_451":450,"_439":539,"_422":540,"_452":453,"_427":127,"_472":541,"_457":542,"_474":538,"_475":539,"_477":478,"_479":543,"_481":544},["D",1769205600000],"Overview\nEssential Functions: Excellent Customer Service. This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be at the Ottawa banking center.

Summary\nHelps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.

Essential Functions

Excellent Customer Service

Perform Customer Transactions

Operational and Security Proficiency

Identify referral opportunities

Essential Duties And Responsibilities

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Accepts and accurately processes all financial service transactions.

Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.

Complies and operates within security and audit procedures.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Meets established individual referral goals as assigned.

Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.

Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.

Develops and maintains working knowledge of the Bank's products and services.

Other Skills And Requirements

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound Mathematical And Analytical Skills Preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

High school diploma or GED required.

#J-18808-Ljbffr\n","Overview\nEssential Functions: Excellent Customer Service. This position is 100% in office. The employee will work their scheduled work hours in a d...","Customer Service Representative - Ottawa","Frankfort, Kentucky, United States",["B","2258140350"],"14 days ago","/jobs/2258140350-customer-service-representative-ottawa","/jobs?location=Frankfort%2C+Kentucky%2C+United+States","/jobs?keyword=Customer+Service+Representative+-+Ottawa",{"_426":425,"_430":546,"_449":450,"_441":547,"_240":548,"_437":549,"_424":425,"_111":550,"_428":191,"_429":191,"_451":450,"_439":551,"_422":552,"_452":553,"_427":127,"_472":554,"_457":555,"_474":550,"_475":551,"_477":556,"_479":557,"_481":558},["D",1768428000000],"WesBanco Bank Inc.","Location

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be

Franklin Square Branch, Frankfort KY.\nMarket

Lexington\nWork Hours per Week

37.5\nRequirements

High school diploma or GED required.\nCash handling and customer service experience preferred.\nJob Description

Summary:\nHelps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.\nEssential Functions

Excellent Customer Service\nPerform Customer Transactions\nOperational and Security Proficiency\nIdentify referral opportunities\nEssential Duties and Responsibilities

Personally models the standards of the Bank's Mission, Vision, and Pledge.\nAccepts and accurately processes all financial service transactions.\nResponsible for CSR cash drawer and follows proper balancing and cash handling procedures.\nComplies and operates within security and audit procedures.\nMaintains a position of trust and responsibility by keeping all employee information and customer business confidential in a secured location.\nContribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.\nMeets established individual referral goals as assigned.\nDetermines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.\nComplete outbound customer calls as needed to support the sales and service needs of the Banking Center.\nDevelops and maintains working knowledge of the Bank's products and services.\nOther Skills and Requirements

Banking is a highly regulated industry and you will be expected to acquire and maintain proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.\nProficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.\nAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.\nMust have strong product knowledge for the level of selling and successfully promoting products expected with position.\nAbility to write simple correspondence.\nSound mathematical and analytical skills preferred.\nMust have excellent organizational skills and the ability to multi-task and to be flexible.\nAbility to lift and carry up to 25 lbs.\nMust be available to work all hours of operations.\nFull-Time/Part-Time

Full-time\nArea of Interest

Retail Services\nAll Locations

Frankfort, Kentucky, United States

#J-18808-Ljbffr\n","Location

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Considerati...","Customer Service Representative - Franklin Square - Frankfort, KY","Frankfort, Kentucky, United States, 40601",["B","2212203791"],"Work at WesBanco Bank Inc.","23 days ago","/jobs/2212203791-customer-service-representative-franklin-square-frankfort-ky","/jobs?keyword=WesBanco+Bank+Inc.","/jobs?location=Frankfort%2C+Kentucky%2C+United+States%2C+40601","/jobs?keyword=Customer+Service+Representative+-+Franklin+Square+-+Frankfort%2C+KY","actionData","errors"]