[{"_1":2,"_556":-5,"_557":-5},"loaderData",{"_3":4,"_418":419},"root",{"_5":6,"_13":14,"_391":392,"_404":405,"_415":-7,"_416":-5,"_417":-5},"honeypotInputProps",{"_7":8,"_9":10,"_11":12},"nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","GujkVvt0MCFacwjL+t7naGXKp7M9iz8H677UO6yn2E7lhydlV4NQqgI=","board",{"_15":16,"_17":16,"_18":19,"_20":21,"_26":27,"_28":29,"_32":33,"_36":37,"_44":45,"_48":49,"_64":65,"_66":67,"_72":73,"_187":188,"_202":203,"_233":234,"_265":266,"_272":273,"_277":278,"_379":380,"_385":386},"name","Mediabistro","fullName","siteUrl","https://www.mediabistro.com","pages",{"_22":23,"_24":25},"home","/","jobs","/jobs","mainCss",":root{--background: white;--foreground: black;--card: oklch(1 0 0);--card-foreground: oklch(.25 .001 0);--popover: white;--popover-foreground: black;--primary: oklch(.59 .23 31.14);--primary-foreground: oklch(1 0 0);--secondary: oklch(.98 .001 0);--secondary-foreground: oklch(.25 .001 0);--muted: oklch(.97 0 0);--muted-foreground: oklch(.556 0 0);--accent: oklch(.96 0 0);--accent-foreground: oklch(.25 .001 0);--destructive: oklch(.65 .15 15);--border: oklch(.9 .001 0);--input: oklch(.9 .001 0);--ring: oklch(.7 .15 25);--chart-1: oklch(.7 .15 25);--chart-2: oklch(.7 .12 140);--chart-3: oklch(.75 .12 60);--chart-4: oklch(.45 .15 260);--chart-5: oklch(.2 .02 280);--sidebar: oklch(.98 .001 0);--sidebar-foreground: oklch(.25 .001 0);--sidebar-primary: oklch(.7 .15 25);--sidebar-primary-foreground: oklch(1 0 0);--sidebar-accent: oklch(.98 .001 0);--sidebar-accent-foreground: oklch(.25 .001 0);--sidebar-border: oklch(.9 .001 0);--sidebar-ring: oklch(.7 .15 25);--footer-background: oklch(.14 .07 288.16);--footer-foreground: oklch(1 0 0);--footer-border: oklch(.7 .15 25)}.dark{--background: oklch(.14 .07 288.16);--foreground: oklch(1 0 0);--card: oklch(.29 .05 287.37);--card-foreground: oklch(1 0 0);--muted: oklch(.269 0 0);--muted-foreground: oklch(.708 0 0);--popover: oklch(.29 .05 287.37);--popover-foreground: oklch(1 0 0);--border: transparent}","sitemaps",[30,31],"https://www.mediabistro.com/sitemap.xml","https://www.mediabistro.com/jobs-sitemap.xml","analytics",{"_34":35},"gtmId","GTM-NVDRG7Q","favicon",{"_38":39,"_40":41,"_42":43},"faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","metaTags",{"_46":47},"ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-dark-social-1200x468.png","social",{"_50":51,"_52":53,"_58":59,"_60":61,"_62":63},"facebook","https://www.facebook.com/mediabistro","twitter",{"_54":55,"_56":57},"handle","@mediabistro","url","https://twitter.com/mediabistro","linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","helpEmail","help@mediabistro.com","transactionalEmail",{"_68":69,"_70":71},"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","header",{"_74":75,"_86":87},"logo",{"_76":77,"_78":79,"_80":81,"_82":83,"_84":85},"whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1","width",300,"height",64,"items",[88,141,160,178],{"_89":90,"_91":92,"_93":94},"type","mega-menu","text","Jobs","columns",[95,110,132],{"_86":96},[97,100,104,107],{"_89":98,"_91":99,"_56":25},"internal-link","Search Creative Jobs",{"_89":101,"_91":102,"_56":103},"link","Hot Jobs","/career-advice/get-hired/hot-jobs/",{"_89":98,"_91":105,"_56":106},"Remote Media Jobs","/jobs?keyword=media&remote=true",{"_89":98,"_91":108,"_56":109},"Create Job Alerts","/create-alert",{"_111":112,"_86":113},"title","Job Categories",[114,117,120,123,126,129],{"_89":98,"_91":115,"_56":116},"Creative & Design","/jobs?category=Creative+%26+Design",{"_89":98,"_91":118,"_56":119},"Marketing & Communications","/jobs?category=Marketing+%26+Communications",{"_89":98,"_91":121,"_56":122},"Operations & Strategy","/jobs?category=Operations+%26+Strategy",{"_89":98,"_91":124,"_56":125},"Production","/jobs?category=Production",{"_89":98,"_91":127,"_56":128},"Sales & Business Development","/jobs?category=Sales+%26+Business+Development",{"_89":98,"_91":130,"_56":131},"Writing & Editing","/jobs?category=Writing+%26+Editing",{"_111":133,"_86":134},"Quick Links",[135,137,140],{"_89":98,"_91":136,"_56":25},"Search All Jobs",{"_89":98,"_91":138,"_56":139},"Remote Jobs","/jobs?remote=true",{"_89":98,"_91":108,"_56":109},{"_89":142,"_91":143,"_86":144},"dropdown","Career Resources",[145,148,151,154,157],{"_89":101,"_91":146,"_56":147},"Career Advice & Articles","/career-advice/",{"_89":101,"_91":149,"_56":150},"Media Industry News","/media-news",{"_89":98,"_91":152,"_56":153},"Resume Writing Services","/resume-writing-services/",{"_89":98,"_91":155,"_56":156},"Job Market Insights","/trends",{"_89":101,"_91":158,"_56":159},"Member Profiles","/freelance-connect/browse/",{"_89":142,"_91":161,"_86":162},"Mediabistro Membership",[163,166,169,172,175],{"_89":101,"_91":164,"_56":165},"Membership Overview","/unlimited/",{"_89":101,"_91":167,"_56":168},"How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/",{"_89":101,"_91":170,"_56":171},"Editorial Calendars (Premium Access)","/mastheads/",{"_89":101,"_91":173,"_56":174},"Courses & Training Programs","/online-training-courses/",{"_89":101,"_91":176,"_56":177},"Membership FAQ","/unlimited/frequently-asked-questions/",{"_89":142,"_91":179,"_86":180},"Showcase",[181,184],{"_89":101,"_91":182,"_56":183},"Featured Creative Stories","/showcase",{"_89":101,"_91":185,"_56":186},"Submit your Story","/my-account/?account_tab=showcase","footer",{"_74":189,"_190":191,"_192":193,"_194":195,"_196":197,"_198":199,"_200":201},{"_76":77,"_78":79,"_80":81},"cta","","logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro","termsOfUse","/terms-of-use/","termsOfService","/terms-of-service","privacyPolicy","/privacy-policy/","styleGuide",{"_204":205,"_209":210},"images",[206,207,208],"/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp","colors",[211,215,218,221,224,227,230],{"_15":212,"_213":214},"$primary-color","value","#339999",{"_15":216,"_213":217},"$primary-color-light","#1ab9b3",{"_15":219,"_213":220},"$dark-blue","#3c405d",{"_15":222,"_213":223},"$green","#2D7E7E",{"_15":225,"_213":226},"$grey","rgba(47, 47, 48, 0.93)",{"_15":228,"_213":229},"$darkgrey","rgba(44, 43, 45, 0.98)",{"_15":231,"_213":232},"$light-grey","#F3F3F4","jobsSearch",{"_235":236,"_243":244},"emptyMeta",[237,239],{"_111":238},"Media, Marketing & Creative Job Board | Journalism & Ad Jobs",{"_15":240,"_241":242},"description","content","The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","websiteSchema",[245],{"_246":247},"script:ld+json",{"_248":249,"_250":251,"_15":16,"_252":253,"_56":254,"_255":256},"@context","https://schema.org","@type","WebSite","alternateName","MB","https://mediabistro.com/jobs","potentialAction",{"_250":257,"_258":259,"_263":264},"SearchAction","target",{"_250":260,"_261":262},"EntryPoint","urlTemplate","https://mediabistro.com/jobs?keyword={keyword}","query-input","required name=keyword","hero",{"_111":267,"_268":269,"_190":270,"_91":271},"Find Your Next Media Job","subtitle","Discover creative opportunities at the world's leading media brands","Start Your Search","Find your next media job","flags",{"_274":275,"_276":275},"extendedFilters",true,"weeklyNewsletter","postJobs",{"_279":280,"_265":285,"_288":289,"_290":291,"_272":295,"_299":300,"_312":313,"_318":319,"_323":324,"_339":340,"_342":343},"meta",[281,283],{"_111":282},"Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro",{"_15":240,"_241":284},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.",{"_111":286,"_268":287,"_240":191},"The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.","unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_91":292,"_293":294},"High-volume employers, recruiting firms, and media and creative agencies:","linkText","contact us for bulk credits and ATS integration.",{"_296":275,"_297":275,"_298":275},"showMediaBoardSection","showRolesSection","showPlanIcon","mediaBoardSection",{"_111":301,"_268":302,"_240":303,"_304":305,"_310":311},"The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[306,307,308,309],"News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","imageAlt","Job seekers and featured job cards collage","rolesSection",{"_111":314,"_268":315,"_240":316,"_310":317},"Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","Media roles infographic","testimonialsSection",{"_111":320,"_268":321,"_240":322},"Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","testimonials",[325,331,335],{"_326":327,"_328":329,"_74":330},"company","Huffpost","quote","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png",{"_326":332,"_328":333,"_74":334},"NBCUniversal","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png",{"_326":336,"_328":337,"_74":338},"The Taunton Press","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","employersSection",{"_111":341,"_268":16},"Media and Creative Employers on","employerLogos",[344,346,349,352,355,358,361,364,367,370,373,376],{"_15":332,"_345":334},"image",{"_15":347,"_345":348},"Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png",{"_15":350,"_345":351},"Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png",{"_15":353,"_345":354},"Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png",{"_15":356,"_345":357},"Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png",{"_15":359,"_345":360},"Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png",{"_15":362,"_345":363},"Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png",{"_15":365,"_345":366},"Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png",{"_15":368,"_345":369},"Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png",{"_15":371,"_345":372},"Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png",{"_15":374,"_345":375},"Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png",{"_15":377,"_345":378},"Leaf Group","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","createAlertMeta",[381,383],{"_111":382},"Create Job Alerts | Media, Marketing & Creative Job Alerts",{"_15":240,"_241":384},"Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","jobsPortalSignupMeta",[387,389],{"_111":388},"Sign Up | Creative, Marketing & Media Job Search",{"_15":240,"_241":390},"Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","requestInfo",{"_393":394,"_399":19,"_400":401,"_402":403},"hints",{"_395":396,"_397":398},"theme","light","timeZone","UTC","origin","path","/jobs/2408930311-customer-service-representative","userPrefs",{"_395":396},"env",{"_406":407,"_408":409,"_410":411,"_412":413,"_414":19},"MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","9075b8142c260be1d215be5b214b27d21505b6f2","WEBSITE_URL","user","toast","confettiId","routes/_public.jobs+/$id.index/index",{"_420":421,"_484":485,"_503":425,"_504":425,"_505":506},"job",{"_422":423,"_424":425,"_426":425,"_427":127,"_428":191,"_429":191,"_430":431,"_432":-7,"_111":433,"_240":434,"_435":436,"_437":438,"_439":440,"_441":442,"_443":191,"_444":191,"_445":191,"_56":446,"_447":191,"_448":191,"_449":450,"_451":450,"_452":453,"_454":425,"_455":456,"_457":401,"_458":459,"_460":434,"_461":462,"_473":474,"_475":433,"_476":440,"_477":191,"_478":479,"_480":481,"_482":483},"id",["B","2408930311"],"promoted",false,"remoteAllowed","category","duration","experienceLevel","publishedAt",["D",1770051600000],"indexedAt","Customer Service Representative","This CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excluding O. S. R non-transactional inquiries) through to delivery in a timely and professional manner. Job Customer Service Representative, Customer Service, Customer Experience, Representative, Manufacturing, Retail\n","descriptionText","Customer Service Representative CRH plc Sales & Business Development This CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excluding O. S. R non-transactional inquiries) through to delivery in a timely and professional manner. Job Customer Service Representative, Customer Service, Customer Experience, Representative, Manufacturing, Retail","shortDescription","This CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excl...","location","Fontana, California, us, 92331","companyName","CRH plc","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=6D805A3CFFD2A4A751D491047DF93200&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=3E1549C8613D5BEF0626CF02ECFCB379","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at CRH plc","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2408930311-customer-service-representative","strippedDescription","parsedLocation",{"_463":464,"_465":466,"_467":468,"_469":191,"_470":191,"_471":472},"city","Fontana","state","California","country","us","street1","street2","postal_code","92331","displayPublishedAt","5 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=CRH+plc","searchLocationPath","/jobs?location=Fontana%2C+California%2C+us%2C+92331","searchTitlePath","/jobs?keyword=Customer+Service+Representative","featuredCompany",{"_422":486,"_15":487,"_488":425,"_74":489,"_490":491,"_240":492,"_439":493,"_494":-5,"_495":-5,"_496":-5,"_497":-5,"_498":499,"_500":501,"_449":489,"_457":502,"_451":489},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[507,517,526,533,544],{"_426":425,"_430":508,"_449":450,"_441":509,"_240":510,"_437":511,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":512,"_452":513,"_427":127,"_473":514,"_457":515,"_475":433,"_476":440,"_478":516,"_480":481,"_482":483},["D",1769205600000],"CRH","Job Summary\nThis CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excluding O.S.R non-transactional inquiries) through to delivery in a timely and professional manner.

Job Location

This role will be located at our plant in Fontana, CA.

Job Responsibilities

Develop a comprehensive understanding of the Oldcastle products, systems and business union contacts to efficiently support customer requests

Perform administrative duties for all steps of the departments

Answer incoming customer telephone calls in a courteous and professional manner

Support operations by organizing and implementing administrative systems

Keep timely and orderly records such as daily receipts, files, employee records and any other administrative documents

Respond to and investigate customer inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner

Administrative and accounting functions such as filing systems, NOVAtime, reports needed for managers

Receive, record, and route customer concerns/changes in appropriate manner

Answer customer inquiries and provide appropriate technical and/or product related information

Contact customers when necessary to follow up on customer issues or orders

Obtain customer feedback information

Effectively communicate customer issues and concerns to all applicable internal staff members

Document all contacts, actions, and responses in customer database

Organize and maintain the file system; file correspondence and other records

Maintain working knowledge of products and/or services

Prepare reports and correspondence as needed

Other duties may be assigned as needed

Job Requirements

High school diploma / equivalent

2+ years related experience

Excellent verbal and written communication skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Strong organizational skills; able to manage priorities and workflow

Able to work independently and as a member of various teams

Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm

Able to perform diversified clerical functions and basic accounting procedures

Experience in the construction industry is preferred

Salesforce CRM/SAP ERP experience is preferred

Compensation

The hourly pay rate is $30-$35/hr

5% Annual bonus

401(k) plan / group retirement savings program

Short-term and long-term disability benefits

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

What CRH Offers You

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH\nCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

#J-18808-Ljbffr\n","Job Summary\nThis CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inq...",["B","2258120054"],"Work at CRH","14 days ago","/jobs/2258120054-customer-service-representative","/jobs?keyword=CRH",{"_426":425,"_430":518,"_449":450,"_441":509,"_240":519,"_437":520,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":521,"_422":522,"_452":513,"_427":127,"_473":523,"_457":524,"_475":433,"_476":521,"_478":516,"_480":525,"_482":483},["D",1769540400000],"Job ID: 518092

Job Summary\nThis CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excluding O.S.R non-transactional inquiries) through to delivery in a timely and professional manner.

Job Location

This role will be located at our plant in Lakeside, CA.

Job Responsibilities

Develop a comprehensive understanding of the Oldcastle products, systems and business union contacts to efficiently support customer requests

Perform administrative duties for all steps of the departments

Answer incoming customer telephone calls in a courteous and professional manner

Support operations by organizing and implementing administrative systems

Keep timely and orderly records such as daily receipts, files, employee records and any other administrative documents

Respond to and investigate customer inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner

Administrative and accounting functions such as filing systems, NOVAtime, reports needed for managers

Receive, record, and route customer concerns/changes in appropriate manner

Answer customer inquiries and provides appropriate technical and/or product related information

Contact customers when necessary to follow up on customer issues or orders

Obtain customer feedback information

Effectively communicate customer issues and concerns to all applicable internal staff members

Document all contacts, actions, and responses in customer database

Organize and maintain the file system; file correspondence and other records

Maintain working knowledge of products and/or services

Prepare reports and correspondence as needed

Other duties may be assigned as needed

Job Requirements

High school diploma / equivalent

2+ years related experience

Excellent verbal and written communication skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Strong organizational skills; able to manage priorities and workflow

Able to work independently and as a member of various teams

Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm

Able to perform diversified clerical functions and basic accounting procedures

Experience in the construction industry is preferred

Salesforce CRM/SAP ERP experience is preferred

Compensation

The hourly pay rate is $30-$35/hr

5% Annual bonus

401(k) plan / group retirement savings program

Short-term and long-term disability benefits

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

What CRH Offers You

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH\nCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

#J-18808-Ljbffr\n","Job ID: 518092

Job Summary\nThis CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, ha...","Lakeside, California, United States, 92040",["B","2315181369"],"11 days ago","/jobs/2315181369-customer-service-representative","/jobs?location=Lakeside%2C+California%2C+United+States%2C+92040",{"_426":425,"_430":527,"_449":450,"_441":509,"_240":528,"_437":529,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":530,"_452":513,"_427":127,"_473":531,"_457":532,"_475":433,"_476":440,"_478":516,"_480":481,"_482":483},["D",1770080400000],"CRH - Oldcastle Infrastructure [Customer Service Representative] As a Customer Service Rep at CRH, you'll: Assist customer with product questions, ordering, order tracking, complaints and problems; Enter orders into system for billing and delivery; Prepare quotes and coordinate mailings of literature and samples; Coordinate delivery schedules with dispatch; Build displays and keep merchandise stocked on shelves...Hiring Immediately >>\n","CRH - Oldcastle Infrastructure [Customer Service Representative] As a Customer Service Rep at CRH, you'll: Assist customer with product questions, ...",["B","2413275627"],"4 days ago","/jobs/2413275627-customer-service-representative",{"_426":425,"_430":534,"_449":450,"_441":535,"_240":536,"_437":537,"_424":425,"_111":538,"_428":191,"_429":191,"_451":450,"_439":440,"_422":539,"_452":540,"_427":127,"_473":474,"_457":541,"_475":538,"_476":440,"_478":542,"_480":481,"_482":543},["D",1770051600000],"Morphius Corp","Customer Service Representative

We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.\nThe ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.\nResponsibilities

Manage inbound customer communications\nConsult on customer success\nMaintain working product knowledge\nTrack interactions in CRM\nRequirements

1-2 years proven experience in supporting client success\nExcellent written and verbal communication skills\nAbility to address complaints and issues with effective solutions and a positive attitude\nPassion for delighting customers with above and beyond service\nExcellent time-management and prioritization skills\nFamiliarity with CRM system

","Customer Service Representative

We are looking for a customer service representative to join our team. This person will drive customer sat...","Customer Service Representative Remote",["B","2408923688"],"Work at Morphius Corp","/jobs/2408923688-customer-service-representative-remote","/jobs?keyword=Morphius+Corp","/jobs?keyword=Customer+Service+Representative+Remote",{"_426":425,"_430":545,"_449":450,"_441":546,"_240":547,"_437":548,"_424":425,"_111":549,"_428":191,"_429":191,"_451":450,"_439":440,"_422":550,"_452":551,"_427":127,"_473":552,"_457":553,"_475":549,"_476":440,"_478":554,"_480":481,"_482":555},["D",1769796000000],"EquipmentShare","A leading equipment rental company is seeking a Territory Account Manager in Fontana, CA, to expand its customer base and develop strong relationships with contractors. The role involves managing territory sales, responding to customer inquiries, and presenting solutions to improve efficiency. Compensation includes a base salary of $40,000 plus uncapped commission, with extensive perks like relocation assistance and generous PTO. Candidates should have outside sales experience and strong problem-solving skills.\n#J-18808-Ljbffr\n","A leading equipment rental company is seeking a Territory Account Manager in Fontana, CA, to expand its customer base and develop strong relationsh...","Territory Construction Equipment Sales (Uncapped)",["B","2364243968"],"Work at EquipmentShare","8 days ago","/jobs/2364243968-territory-construction-equipment-sales-uncapped","/jobs?keyword=EquipmentShare","/jobs?keyword=Territory+Construction+Equipment+Sales+%28Uncapped%29","actionData","errors"]