Clearwater, Florida
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we\'re not just providing security awareness training - we\'re redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Clearwater positions open to candidates located in greater Tampa Bay area. Position overview
The Cross-Sales Representative (SMB) is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. This role promotes and sells KnowBe4\'s additional products and services to businesses (organizations with 25 - 500 employees), with the objective to achieve and exceed monthly sales quota. This includes targeting your book of business, increasing subscription levels, and adding seats due to account growth. The role works closely with the Customer Success Manager to ensure increased ARR and greater product suite adoption by customers. Responsibilities
Promote and sell KnowBe4\'s range of products and services Build and maintain a pipeline of potential cross-sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts Identify key decision makers while developing and qualifying cross-sale, add-on and upgrade opportunities Articulate the value proposition of KnowBe4\'s full suite of products and help the customer understand how it will improve their business\'s security awareness training (and security overall) Achieve or exceed monthly quotas and/or targets Be well versed in KnowBe4\'s product offerings and promote the products and services at trade shows as requested Follow up on marketing leads to generate sales opportunities and pipeline Offer or negotiate discounted pricing in line with established policies and procedures Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy Support in the renewal process where there is an opportunity to grow the account Collaborate with Customer Success Managers and Renewal Specialists assigned to your accounts to increase customer commitment and usage of the KnowBe4 Product Suite Minimum Qualifications
Proven track record in sales 2 years selling software to Small and Medium Enterprises Familiarity with standard concepts, practices and procedures within the IT Security Field Experience with Salesforce and Gmail Network or Security Plus preferred Excellent verbal and written communications Motivated, energetic self-starter Strong collaborative and teamwork skills Must be able to work with minimum supervision We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure. Equal Employment Opportunity
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected under applicable law. If you require reasonable accommodation in completing this application, interviewing, or participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
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Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we\'re not just providing security awareness training - we\'re redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Clearwater positions open to candidates located in greater Tampa Bay area. Position overview
The Cross-Sales Representative (SMB) is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. This role promotes and sells KnowBe4\'s additional products and services to businesses (organizations with 25 - 500 employees), with the objective to achieve and exceed monthly sales quota. This includes targeting your book of business, increasing subscription levels, and adding seats due to account growth. The role works closely with the Customer Success Manager to ensure increased ARR and greater product suite adoption by customers. Responsibilities
Promote and sell KnowBe4\'s range of products and services Build and maintain a pipeline of potential cross-sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts Identify key decision makers while developing and qualifying cross-sale, add-on and upgrade opportunities Articulate the value proposition of KnowBe4\'s full suite of products and help the customer understand how it will improve their business\'s security awareness training (and security overall) Achieve or exceed monthly quotas and/or targets Be well versed in KnowBe4\'s product offerings and promote the products and services at trade shows as requested Follow up on marketing leads to generate sales opportunities and pipeline Offer or negotiate discounted pricing in line with established policies and procedures Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy Support in the renewal process where there is an opportunity to grow the account Collaborate with Customer Success Managers and Renewal Specialists assigned to your accounts to increase customer commitment and usage of the KnowBe4 Product Suite Minimum Qualifications
Proven track record in sales 2 years selling software to Small and Medium Enterprises Familiarity with standard concepts, practices and procedures within the IT Security Field Experience with Salesforce and Gmail Network or Security Plus preferred Excellent verbal and written communications Motivated, energetic self-starter Strong collaborative and teamwork skills Must be able to work with minimum supervision We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure. Equal Employment Opportunity
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected under applicable law. If you require reasonable accommodation in completing this application, interviewing, or participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
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