Overview
This position has a salary of $95,000 per annum, with an uncapped commission plan. Paycom provides employees health insurance at an employee cost of $1 per pay period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits. The position is not eligible for sponsorship.
Responsibilities The Strategic Account Manager (internally known as Client Relations Representative) is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by:
Leveraging technology to ensure they see a return on current and future investments
Identifying and developing additional revenue opportunities to add to their portfolio
Maximizing employee and client usage of Paycom software
Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service
Cultivates and nurtures existing client relationships for strong retention
Achieves sales quota and revenue goals through client retention and account expansion strategies
Proactively analyzes, clarifies, and validates client needs on an ongoing basis
Drives revenue retention/growth, account profitability, and client satisfaction/loyalty
Performs client presentations articulating the value proposition of software/solution/service offerings
Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools
Conducts the required number of face-to-face meetings on a weekly basis
Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities
Develops a complete understanding of the client’s organizational structure
Assists in software development efforts by delivering feedback on market needs and opportunities
Travel
Up to 75% travel – may include overnight on all avenues of transportation (plane, train and/or automobile)
Required to attend in person New Hire, Regional and Department training
What We Offer
Base salary, transportation allowance, and an uncapped commission plan
$1 per-pay-period individual health insurance coverage for employees
Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
Company + team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
#J-18808-Ljbffr
Responsibilities The Strategic Account Manager (internally known as Client Relations Representative) is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by:
Leveraging technology to ensure they see a return on current and future investments
Identifying and developing additional revenue opportunities to add to their portfolio
Maximizing employee and client usage of Paycom software
Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service
Cultivates and nurtures existing client relationships for strong retention
Achieves sales quota and revenue goals through client retention and account expansion strategies
Proactively analyzes, clarifies, and validates client needs on an ongoing basis
Drives revenue retention/growth, account profitability, and client satisfaction/loyalty
Performs client presentations articulating the value proposition of software/solution/service offerings
Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools
Conducts the required number of face-to-face meetings on a weekly basis
Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities
Develops a complete understanding of the client’s organizational structure
Assists in software development efforts by delivering feedback on market needs and opportunities
Travel
Up to 75% travel – may include overnight on all avenues of transportation (plane, train and/or automobile)
Required to attend in person New Hire, Regional and Department training
What We Offer
Base salary, transportation allowance, and an uncapped commission plan
$1 per-pay-period individual health insurance coverage for employees
Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
Company + team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
#J-18808-Ljbffr