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Agency Account Manager

Staffmark Group, Mettawa, Illinois, United States

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Overview

Agency Account Manager – Long term contract (2 years). Hybrid work arrangement in the Northern Suburbs (3 days onsite / 2 days remote). NO FLEX. Our client, a global pharmaceutical company in the Northern suburbs of Chicago, is seeking an Agency Account Manager within their agency to join the team. This individual will be the primary liaison between the internal ad agency and the brand teams and will be responsible for managing day-to-day relationships within the agency. Working in partnership with the agency creative staff and external resources/suppliers, this position provides strategic direction and counsel to help the brand teams meet their business objectives and sales goals.

Responsibilities

Collaborate with the brand team in the development of creative briefs

Issue client contact reports to ensure key information is communicated to all involved stakeholders

Review creative development of a project from concept to completion to ensure specifications, client expectations, budgets, and timelines are adhered to

Facilitate ongoing, timely, and accurate communications to ensure all projects are completed on time and within budget

Partner with the creative team on project timelines and initiatives

Develop annual forecasts

Conduct monthly financial reconciliations

Track time on a daily basis

Possess a thorough understanding of accounts' (U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics, and medical/regulatory/legal position

Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production, and archiving

Demonstrate critical creative thinking and problem-solving skills

Possess the ability to work in a high-volume, rapidly paced environment

Qualifications

Bachelor’s degree required

Master's degree or related project/functional experience desirable

4-6 years of agency account management experience (open to more years)

Pharmaceutical industry experience preferred (U.S. and Global)

In-house ad agency/ad agency experience is a plus

Excellent communications skills: verbal, presentation, written

High energy, positive, organized individual comfortable in a high-visibility role

Ability to manage high-volume project scope in a fast-paced creative environment

Benefits and other details: The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

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About Us Digital People places creative, interactive, and marketing talent. Let’s find the role that inspires your best work.

Digital People is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Digital People offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Digital People is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

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