Regional Sales Manager - East South Central
PROSOCO, Inc., Little Rock, Arkansas, United States, 72208
Overview
The ideal candidate will be located in a metro area in Arkansas, Alabama, Mississippi, Louisiana, or Tennessee.
Job Summary As a Regional Sales Manager you will direct and coordinate all sales distribution in established sales territories, quotas, and goals and help train the customer base with established training programs as well as training for independent sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements for distribution in the defined territory and monitor the preferences of customers.
Essential Functions
Sales Strategy: Work with independent reps, tech specialists and PROSOCO sales ops personnel, to execute the product line strategies laid out each year by the Directors of Sales team. Work with the Director of Sales to determine price levels and appropriate discounts for PROSOCO distributors in your territory.
Sales Team Management: Direct and coordinate the sales activities and advertising/marketing expenses for all independent representatives, and distributors for all PROSOCO products in the defined territory.
Customer Relationship Management: Cultivate and sustain robust connections with essential clients, architects, contractors, builders, distributors, and various stakeholders within the assigned region. Recognize, endorse, and engage in regional and/or national trade shows, industry events, and affiliated organizations to stay current on market needs and maintain relationships with industry peers.
Consistently provide outstanding customer service while fostering enduring client relationships. Become proficient in effective relationship management and the development of a robust sales opportunity pipeline.
Customer Support: Address customer inquiries, concerns, and issues promptly and effectively, working closely with customer support, technical teams and Director of Sales as needed. Manage regional credit and product return policies in collaboration with Director of Sales.
Training and Education: Provide product training, technical support and administrative support to independent representatives, distributors, contractors, architects, and engineers as required.
Product Knowledge: Maintain a profound comprehension of PROSOCO products and any potential implications on pricing. Articulate the value to your team and customers, including product features, benefits, field, lab, and phone support, quality, performance, application, warranty, manufacturer reputation, and more. Recognize and communicate opportunities for product improvements and new product development to the Director of Sales.
Cross Functional Collaboration: Promote teamwork and collaboration across all business units. Support the company's mission, vision, and values and communicate directives from upper management.
Other Responsibilities
Contribute to a safe and environmentally secure work environment by following established safety procedures.
Report and take action to correct identified safety hazards during the day.
Complete expense reports, sales reports, or other paperwork in a timely manner.
Participate in area, regional and corporate meetings and scheduled conference calls with other Technical Product Specialist members and others as required.
Other duties as assigned to meet area sales, profitability, and expense management goals.
Supervisory Responsibilities
While the independent sales representatives in your market are not your direct report, you will direct their sales activities.
Must be able to effectively communicate with other team members. Must be able to effectively train and motivate others.
Make sure that team members adhere to safety procedures and use of personal protective equipment (PPE).
Requirements Knowledge, Skills & Abilities
Sales & Marketing - Knowledge of principles and methods for showing, promoting and selling products and services.
Customer Service - Knowledge of principles and processes for providing customer service, including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Negotiation - ability to reach a beneficial outcome to reconcile differences.
Active Listening - giving full attention to what other people are saying, understanding points, asking questions as appropriate.
Speaking & Writing - Excellent written and oral communication.
Ability to speak clearly and communicate information and ideas both verbally and in writing so others will understand.
Active Learning - understanding implications of new information for problem-solving and decision-making.
Instructing - teaching others how to do something.
Time Management.
Organizing, Planning & Prioritizing Work.
Establishing and Maintaining Interpersonal Relationships.
Communicating with Persons Outside Organization.
Monitoring and Controlling Resources.
Competencies
Initiative
Integrity
Adaptability/Flexibility
Dependability
Leadership
Persistence
Achievement/Effort
Cooperation
Physical Demands
Ability to frequently carry, lift and/or move up to 20 lbs. and occasionally up to 75 lbs.
Digital dexterity and hand/eye coordination in operation of office equipment.
Ability to speak to and hear customers and/or employees via phone and in person.
Ability to sit; climb or balance; and stoop, kneel, crouch or crawl.
Travel via auto or air for presentations, job site visits and other meetings with clients (up to 50% typical).
Working Condition & Environment
Professional office or home office environment.
Usage of standard office equipment; travel may be required.
Occasional evening and weekend work may be required.
Frequent travel outside the local area with some overnight stays. Travel via air is required periodically. Up to 50% travel typical.
Technology Requirements
CRM software Microsoft Dynamics 365, Microsoft Office Suite, Microsoft Exchange, Microsoft Outlook
Presentation software Microsoft PowerPoint
Video conferencing software GoToMeeting, Zoom, Teams
Document management software Adobe Acrobat; Dropbox
Education Certification Bachelor's degree with a professional or business management specialty or similar discipline preferred. Minimum of 5 years of sales management experience in related field.
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Job Summary As a Regional Sales Manager you will direct and coordinate all sales distribution in established sales territories, quotas, and goals and help train the customer base with established training programs as well as training for independent sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements for distribution in the defined territory and monitor the preferences of customers.
Essential Functions
Sales Strategy: Work with independent reps, tech specialists and PROSOCO sales ops personnel, to execute the product line strategies laid out each year by the Directors of Sales team. Work with the Director of Sales to determine price levels and appropriate discounts for PROSOCO distributors in your territory.
Sales Team Management: Direct and coordinate the sales activities and advertising/marketing expenses for all independent representatives, and distributors for all PROSOCO products in the defined territory.
Customer Relationship Management: Cultivate and sustain robust connections with essential clients, architects, contractors, builders, distributors, and various stakeholders within the assigned region. Recognize, endorse, and engage in regional and/or national trade shows, industry events, and affiliated organizations to stay current on market needs and maintain relationships with industry peers.
Consistently provide outstanding customer service while fostering enduring client relationships. Become proficient in effective relationship management and the development of a robust sales opportunity pipeline.
Customer Support: Address customer inquiries, concerns, and issues promptly and effectively, working closely with customer support, technical teams and Director of Sales as needed. Manage regional credit and product return policies in collaboration with Director of Sales.
Training and Education: Provide product training, technical support and administrative support to independent representatives, distributors, contractors, architects, and engineers as required.
Product Knowledge: Maintain a profound comprehension of PROSOCO products and any potential implications on pricing. Articulate the value to your team and customers, including product features, benefits, field, lab, and phone support, quality, performance, application, warranty, manufacturer reputation, and more. Recognize and communicate opportunities for product improvements and new product development to the Director of Sales.
Cross Functional Collaboration: Promote teamwork and collaboration across all business units. Support the company's mission, vision, and values and communicate directives from upper management.
Other Responsibilities
Contribute to a safe and environmentally secure work environment by following established safety procedures.
Report and take action to correct identified safety hazards during the day.
Complete expense reports, sales reports, or other paperwork in a timely manner.
Participate in area, regional and corporate meetings and scheduled conference calls with other Technical Product Specialist members and others as required.
Other duties as assigned to meet area sales, profitability, and expense management goals.
Supervisory Responsibilities
While the independent sales representatives in your market are not your direct report, you will direct their sales activities.
Must be able to effectively communicate with other team members. Must be able to effectively train and motivate others.
Make sure that team members adhere to safety procedures and use of personal protective equipment (PPE).
Requirements Knowledge, Skills & Abilities
Sales & Marketing - Knowledge of principles and methods for showing, promoting and selling products and services.
Customer Service - Knowledge of principles and processes for providing customer service, including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Negotiation - ability to reach a beneficial outcome to reconcile differences.
Active Listening - giving full attention to what other people are saying, understanding points, asking questions as appropriate.
Speaking & Writing - Excellent written and oral communication.
Ability to speak clearly and communicate information and ideas both verbally and in writing so others will understand.
Active Learning - understanding implications of new information for problem-solving and decision-making.
Instructing - teaching others how to do something.
Time Management.
Organizing, Planning & Prioritizing Work.
Establishing and Maintaining Interpersonal Relationships.
Communicating with Persons Outside Organization.
Monitoring and Controlling Resources.
Competencies
Initiative
Integrity
Adaptability/Flexibility
Dependability
Leadership
Persistence
Achievement/Effort
Cooperation
Physical Demands
Ability to frequently carry, lift and/or move up to 20 lbs. and occasionally up to 75 lbs.
Digital dexterity and hand/eye coordination in operation of office equipment.
Ability to speak to and hear customers and/or employees via phone and in person.
Ability to sit; climb or balance; and stoop, kneel, crouch or crawl.
Travel via auto or air for presentations, job site visits and other meetings with clients (up to 50% typical).
Working Condition & Environment
Professional office or home office environment.
Usage of standard office equipment; travel may be required.
Occasional evening and weekend work may be required.
Frequent travel outside the local area with some overnight stays. Travel via air is required periodically. Up to 50% travel typical.
Technology Requirements
CRM software Microsoft Dynamics 365, Microsoft Office Suite, Microsoft Exchange, Microsoft Outlook
Presentation software Microsoft PowerPoint
Video conferencing software GoToMeeting, Zoom, Teams
Document management software Adobe Acrobat; Dropbox
Education Certification Bachelor's degree with a professional or business management specialty or similar discipline preferred. Minimum of 5 years of sales management experience in related field.
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