Overview
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes industry-leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and Refrigeration equipment, along with a full line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. CE focuses on delivering best-in-class service through a broad footprint, inventory and e-Commerce platform. Introduction
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Counter Lead for our [specific location]. Join a team that provides top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies for licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200 locations, CE supports customers with a broad product offering and services. Job Summary
Counter Leads oversee day-to-day store operations, mentor Counter Sales and Warehouse Associates, and communicate with customers. Responsibilities may include inventory procurement and management, participating in interviewing and onboarding new staff, and opening/closing the branch. This position is eligible for performance-based bonuses and incentives. Essential Duties and Responsibilities
Partner with Branch Sales Manager to lead the day-to-day operations of the branch Provide mentorship to Counter Sales and Warehouse Associates to ensure adherence to company policies Assist with inventory of store products including restocking needs Provide solutions to customers and technical expertise as needed Answer phone calls and respond to branch-related emails and communications Ensure physical location is properly maintained including EH&S and operational policies Take ownership of store sales and margin goals and provide insight to help meet sales and margin goals; work with the Branch Sales Manager on sales and margin components that impact the P&L Collaborate with internal departments that impact sales and profitability (e.g., Credit, Account Managers, Pricing) This role may require occasional travel to various locations for training, professional development, meetings, or other work-related activities. Travel with advance notice where possible Qualifications
Ability to work well in a fast-paced retail store environment At least 3-5 years of HVAC or related industry knowledge/experience preferred Computer skills essential; proficiency with Microsoft applications Strong customer service focus Must be sales-driven with the ability to lead and motivate sales and operational staff Prior forklift certification preferred Requirements
High School Diploma or GED; Associate's Degree in business, marketing, or related field preferred 1-3 years of proven experience as a sales associate Excellent relationship-building skills; a team builder and player with a focus on sales Benefits
Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holidays 401(k) Plan with Employer Match Employee Discount Program Full-time and part-time positions available Equal Opportunity
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where all employees and job applicants are treated on the basis of merit, qualifications, and competence.
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Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes industry-leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and Refrigeration equipment, along with a full line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. CE focuses on delivering best-in-class service through a broad footprint, inventory and e-Commerce platform. Introduction
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Counter Lead for our [specific location]. Join a team that provides top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies for licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200 locations, CE supports customers with a broad product offering and services. Job Summary
Counter Leads oversee day-to-day store operations, mentor Counter Sales and Warehouse Associates, and communicate with customers. Responsibilities may include inventory procurement and management, participating in interviewing and onboarding new staff, and opening/closing the branch. This position is eligible for performance-based bonuses and incentives. Essential Duties and Responsibilities
Partner with Branch Sales Manager to lead the day-to-day operations of the branch Provide mentorship to Counter Sales and Warehouse Associates to ensure adherence to company policies Assist with inventory of store products including restocking needs Provide solutions to customers and technical expertise as needed Answer phone calls and respond to branch-related emails and communications Ensure physical location is properly maintained including EH&S and operational policies Take ownership of store sales and margin goals and provide insight to help meet sales and margin goals; work with the Branch Sales Manager on sales and margin components that impact the P&L Collaborate with internal departments that impact sales and profitability (e.g., Credit, Account Managers, Pricing) This role may require occasional travel to various locations for training, professional development, meetings, or other work-related activities. Travel with advance notice where possible Qualifications
Ability to work well in a fast-paced retail store environment At least 3-5 years of HVAC or related industry knowledge/experience preferred Computer skills essential; proficiency with Microsoft applications Strong customer service focus Must be sales-driven with the ability to lead and motivate sales and operational staff Prior forklift certification preferred Requirements
High School Diploma or GED; Associate's Degree in business, marketing, or related field preferred 1-3 years of proven experience as a sales associate Excellent relationship-building skills; a team builder and player with a focus on sales Benefits
Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holidays 401(k) Plan with Employer Match Employee Discount Program Full-time and part-time positions available Equal Opportunity
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where all employees and job applicants are treated on the basis of merit, qualifications, and competence.
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