Overview
About Working At Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Commerce Bank is proud of its award-winning culture cultivated over 160 years. If this sounds interesting, keep reading and let’s talk.
Compensation Range Hourly: $20.00 - $24.40 (Amount based on relevant experience, skills, and competencies.)
About This Job Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You’ll be recognized and rewarded for your talent, skills, and contributions. We are seeking a Personal Banker to join our team at our
Met Square location .
Responsibilities
Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
Deliver an excellent customer experience both in person and over the phone to meet customers’ financial needs.
Actively listen to customers to make appropriate recommendations that match their needs.
Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
Be able to earn more than base pay through our quarterly incentive program.
Work Schedule
Monday - Friday 8:15 AM - 5:15 PM, Saturday 8:45 AM - 12:15 PM
Essential Functions
Interact with customers in person and over the phone to ensure financial needs are met through needs-based conversations and sales fulfillment.
Actively listen, understand, and make recommendations of products and services based on customer needs to achieve sales and service goals.
Educate customers on retail products and digital solutions that enhance the customer experience and contribute to sales goals.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities
Strong sales skills with the ability to provide an excellent customer experience in person and over the phone.
Ability to meet personal and branch sales and customer service expectations.
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal and interpersonal communication skills.
Ability to remain adaptable to a variety of situations with an optimistic outlook aligned with core values.
Proficient with Microsoft Word, Excel and Outlook.
Education & Experience
High School diploma or equivalent required.
1+ years sales or customer service experience required.
Experience working in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
Regulatory & Benefits For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you are considered for this position, you will be asked to authorize that report.
For locations with pay transparency requirements, Commerce includes a reasonable estimate of compensation. The disclosed range for Personal Banker I/II is $20.00 to $24.40 per hour. This position is eligible for additional compensation through performance-based incentive plans.
The candidate selected may be eligible for benefits including employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time, plus career development and education assistance.
Location & Type Location: 211 N Broadway Suite 100, St. Louis, Missouri 63102
Time Type: Part time
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Compensation Range Hourly: $20.00 - $24.40 (Amount based on relevant experience, skills, and competencies.)
About This Job Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You’ll be recognized and rewarded for your talent, skills, and contributions. We are seeking a Personal Banker to join our team at our
Met Square location .
Responsibilities
Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
Deliver an excellent customer experience both in person and over the phone to meet customers’ financial needs.
Actively listen to customers to make appropriate recommendations that match their needs.
Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
Be able to earn more than base pay through our quarterly incentive program.
Work Schedule
Monday - Friday 8:15 AM - 5:15 PM, Saturday 8:45 AM - 12:15 PM
Essential Functions
Interact with customers in person and over the phone to ensure financial needs are met through needs-based conversations and sales fulfillment.
Actively listen, understand, and make recommendations of products and services based on customer needs to achieve sales and service goals.
Educate customers on retail products and digital solutions that enhance the customer experience and contribute to sales goals.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities
Strong sales skills with the ability to provide an excellent customer experience in person and over the phone.
Ability to meet personal and branch sales and customer service expectations.
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal and interpersonal communication skills.
Ability to remain adaptable to a variety of situations with an optimistic outlook aligned with core values.
Proficient with Microsoft Word, Excel and Outlook.
Education & Experience
High School diploma or equivalent required.
1+ years sales or customer service experience required.
Experience working in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
Regulatory & Benefits For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you are considered for this position, you will be asked to authorize that report.
For locations with pay transparency requirements, Commerce includes a reasonable estimate of compensation. The disclosed range for Personal Banker I/II is $20.00 to $24.40 per hour. This position is eligible for additional compensation through performance-based incentive plans.
The candidate selected may be eligible for benefits including employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time, plus career development and education assistance.
Location & Type Location: 211 N Broadway Suite 100, St. Louis, Missouri 63102
Time Type: Part time
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