Overview
Job Description:
Management of Repair Purchase Orders from a diverse range of Commercial and/or Military Airline customers. Responsibilities
Initial acknowledgement, quoting, shipment and invoicing of customer orders, as well as managing contractual requirements. This includes asset reporting, customer service level/on-time delivery, turn time penalty avoidance and reporting. Effective interaction with various functional groups including Manufacturing/Quality Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service Representatives to convey customer requirements and monitor/communicate delivery performance. Extensive customer liaison on a variety of issues related to assigned orders. Must be able to consistently perform assigned duties in a self-directed, timely manner. Periodic scheduled participation on A.O.G. (Aircraft on Ground) Response Team (after-hours), holidays and weekend support. Requirements
Experience/Qualifications: 3-5+ years' work experience, preferably experience dealing with Aerospace customers. The ability to communicate well both verbally and in writing is essential. Knowledge of CORE tools; prior experience with SAP; administration of contractual terms; or bilingual skills would represent a definite plus. Customer Service, SAP, MS Office/Suite. Education
Associates Degree in business or related field; Bachelor's degree preferred. We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more. Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
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Job Description:
Management of Repair Purchase Orders from a diverse range of Commercial and/or Military Airline customers. Responsibilities
Initial acknowledgement, quoting, shipment and invoicing of customer orders, as well as managing contractual requirements. This includes asset reporting, customer service level/on-time delivery, turn time penalty avoidance and reporting. Effective interaction with various functional groups including Manufacturing/Quality Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service Representatives to convey customer requirements and monitor/communicate delivery performance. Extensive customer liaison on a variety of issues related to assigned orders. Must be able to consistently perform assigned duties in a self-directed, timely manner. Periodic scheduled participation on A.O.G. (Aircraft on Ground) Response Team (after-hours), holidays and weekend support. Requirements
Experience/Qualifications: 3-5+ years' work experience, preferably experience dealing with Aerospace customers. The ability to communicate well both verbally and in writing is essential. Knowledge of CORE tools; prior experience with SAP; administration of contractual terms; or bilingual skills would represent a definite plus. Customer Service, SAP, MS Office/Suite. Education
Associates Degree in business or related field; Bachelor's degree preferred. We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more. Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
#J-18808-Ljbffr