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Account Manager

U-Haul, Phoenix, Arizona, United States, 85003

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Location

2721 N Central Ave, Phoenix, Arizona 85004 United States of America Since 1973, Ponderosa Insurance Agency, a division of Repwest Insurance, has been a specialist in self-storage insurance. Established by experts from both the self-storage and insurance industries, we understand what it takes to protect both your self-storage facility and tenants. Ponderosa Insurance is a part of the U-Haul Holding Co family of companies and sister company to U-Haul International. Under the direction of the Manager of Underwriting and Marketing, the Account Manager will proactively cultivate current client relationships to grow Safestor Tenant Insurance participation in their regional territory. The account manager will work with local and national team members to consult and service Safestor clients within the self-storage industry. The ideal candidate will have strong organizational, communication, negotiation, and interpersonal skills. An account manager should have the ability to work well in a team environment and feel comfortable working in a feedback culture. Responsibilities

Retain and grow current client relationships.

Verbally communicate and promote product growth with new and existing clients.

Actively seek to understand each customer’s needs and goals through consistent verbal contact.

Secure customer rapport through genuine and exceptionally responsive interactions

Proactive customer service with current clients

Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Safestor as the best Insurance choice for assigned self-storage locations.

Qualifications

1 or more years of experience in account management

Ability to achieve goals and determine priorities.

Organized with strong time management.

Ability to travel up to 30% of the time (Typically during Spring and Fall)

Self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.

Strong presentation and leadership skills

Excellent verbal and written communication skills

Practical knowledge of Microsoft Word, Excel, and PowerPoint

Practical knowledge of Salesforce

Office hours 7:00am to 5:00pm Monday-Friday AZ time zone.

Education/Training

A bachelor’s degree in communications, business management or the equivalent experience is preferred.

Insurance experience preferred.

Commission/Bonus

This is a salaried position.

Opportunities for quarterly bonus.

Perks of joining Repwest

Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be. Here are just some of the programs Repwest has available: Full Medical coverage

Prescription plans

Dental & Vision Plans

New indoor fitness gym

Gym Reimbursement Program

Registered Dietitian Program

Weight Watchers

Onsite medical clinic for you and your family

Career stability

Opportunities for advancement

Valuable on-the-job training

Tuition reimbursement program

Free online courses for personal and professional development at U-Haul University®

Business and travel insurance

You Matter Employee Assistance Program

Paid holidays, vacation, and sick days

Employee Stock Ownership Plan (ESOP)

401(k) Savings Plan

Life insurance

Critical Illness/Group Accident

24-hour physician available for kids

MetLaw Legal program

MetLife auto and home insurance

Mindset App Program

Discounts on cell phone plans, hotels, and more

LifeLock Identity Theft

Savvy consumer wellness programs - from health care tips to financial wellness

Dave Ramsey’s SmartDollar Program

U-Haul Federal Credit Union

Wellness Program

#LI-MM1 U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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