Full Time - Sales Associate - Building Materials - Closing
Lowe's Companies, Inc., Weymouth, Massachusetts, us, 02188
Overview
Your Impact at Lowe's: As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This role is ideal for those who want to engage with customers and help them solve home improvement challenges. What You’ll Do
You will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise. Down stock merchandise by looking for empty areas on shelves and replenishing supplies. Process orders and deliveries accurately so customers receive merchandise as expected and on time. Cross-functionally train in other areas of the store to help deliver the best customer service. Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). Guide customers through shopping or checkout. Complete other duties as assigned. Qualifications
Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Benefits and Pay
Pay Range: $17.50 - $18.90 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible schedules, including: Health, dental and vision insurance Life and disability insurance Paid time off based on role, tenure, and locality (vacation, holidays, sick and volunteer time) Flexible spending and health savings accounts 401(k) with company match Employee Assistance Program with work/life services and no-cost counseling Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and parental leave Adoption assistance Lowe's Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses, Lowe's Employee Stock Purchase Plan and/or deferred compensation plan For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Travel and Working Conditions
This role does not require regular travel; however, travel may be required occasionally to meetings, training, or to support neighboring stores. Environmental factors vary by location. You may work indoors or outdoors in varying climates, including extreme heat or cold, moisture, humidity, wind, or drafts. You may be exposed to constant or intermittent noises and to moving or shaking objects and equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used for heavier lifts. Powered equipment should be used with proper training or assistance from a trained coworker. Equal Opportunity
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Your Impact at Lowe's: As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This role is ideal for those who want to engage with customers and help them solve home improvement challenges. What You’ll Do
You will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise. Down stock merchandise by looking for empty areas on shelves and replenishing supplies. Process orders and deliveries accurately so customers receive merchandise as expected and on time. Cross-functionally train in other areas of the store to help deliver the best customer service. Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). Guide customers through shopping or checkout. Complete other duties as assigned. Qualifications
Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Benefits and Pay
Pay Range: $17.50 - $18.90 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible schedules, including: Health, dental and vision insurance Life and disability insurance Paid time off based on role, tenure, and locality (vacation, holidays, sick and volunteer time) Flexible spending and health savings accounts 401(k) with company match Employee Assistance Program with work/life services and no-cost counseling Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and parental leave Adoption assistance Lowe's Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses, Lowe's Employee Stock Purchase Plan and/or deferred compensation plan For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Travel and Working Conditions
This role does not require regular travel; however, travel may be required occasionally to meetings, training, or to support neighboring stores. Environmental factors vary by location. You may work indoors or outdoors in varying climates, including extreme heat or cold, moisture, humidity, wind, or drafts. You may be exposed to constant or intermittent noises and to moving or shaking objects and equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used for heavier lifts. Powered equipment should be used with proper training or assistance from a trained coworker. Equal Opportunity
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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