Retail Sales Associate / Customer Service
WellBiz Brands, Inc., Mount Pleasant, South Carolina, United States, 29466
Overview
We’re looking for a bright, outgoing, and friendly individual to be the welcoming face of our studio and help drive membership growth and client satisfaction.
Perks and Benefits
Pay $17 - $18/hour starting pay, depending on experience
Monthly bonuses based on conversion goals
Aflac Supplemental Insurance
Colonial Life Dental & Vision Insurance
A free massage each month
Responsibilities
Engage with new and returning clients to understand their needs and match them with the right massage and membership options.
Follow our proven sales process to introduce and enroll clients in our monthly Elements Wellness Program.
Be a positive, supportive presence in our scent-free, smoke-free studio
Promote and sell therapeutic massage services, memberships, and gift cards.
Educate clients on the benefits of regular massage therapy and our Elements Wellness Program.
Meet or exceed sales goals by building rapport and encouraging repeat business.
Greet clients warmly and ensure a professional, welcoming atmosphere.
Answer phones courteously and provide accurate information on services, pricing, and availability.
Schedule and confirm appointments to ensure smooth daily operations.
Follow up with members to encourage booking their monthly sessions
Handle administrative tasks such as data entry and payment processing.
Maintain a clean, organized, and calming front desk area.
Work closely with massage therapists to ensure an exceptional client experience.
Prior retail sales experience preferred—especially selling memberships or services in person.
Customer service experience in a spa-like or wellness-focused environment is a plus.
Strong attention to detail and the ability to multitask efficiently.
Comfortable using modern office tools and systems (experience with Mindbody is a bonus).
A team player who is passionate about creating a positive environment for coworkers and clients alike.
High school diploma (or GED) or equivalent work experience required.
Availability to work evenings and weekends—our studio is open seven days a week.
©2023 Elements Therapeutic Massage, LLC ("ETM"). Elements Massage® is a registered service mark of ETM. Franchise owners are responsible for employment decisions and related matters for their independently owned studios.
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Perks and Benefits
Pay $17 - $18/hour starting pay, depending on experience
Monthly bonuses based on conversion goals
Aflac Supplemental Insurance
Colonial Life Dental & Vision Insurance
A free massage each month
Responsibilities
Engage with new and returning clients to understand their needs and match them with the right massage and membership options.
Follow our proven sales process to introduce and enroll clients in our monthly Elements Wellness Program.
Be a positive, supportive presence in our scent-free, smoke-free studio
Promote and sell therapeutic massage services, memberships, and gift cards.
Educate clients on the benefits of regular massage therapy and our Elements Wellness Program.
Meet or exceed sales goals by building rapport and encouraging repeat business.
Greet clients warmly and ensure a professional, welcoming atmosphere.
Answer phones courteously and provide accurate information on services, pricing, and availability.
Schedule and confirm appointments to ensure smooth daily operations.
Follow up with members to encourage booking their monthly sessions
Handle administrative tasks such as data entry and payment processing.
Maintain a clean, organized, and calming front desk area.
Work closely with massage therapists to ensure an exceptional client experience.
Prior retail sales experience preferred—especially selling memberships or services in person.
Customer service experience in a spa-like or wellness-focused environment is a plus.
Strong attention to detail and the ability to multitask efficiently.
Comfortable using modern office tools and systems (experience with Mindbody is a bonus).
A team player who is passionate about creating a positive environment for coworkers and clients alike.
High school diploma (or GED) or equivalent work experience required.
Availability to work evenings and weekends—our studio is open seven days a week.
©2023 Elements Therapeutic Massage, LLC ("ETM"). Elements Massage® is a registered service mark of ETM. Franchise owners are responsible for employment decisions and related matters for their independently owned studios.
#J-18808-Ljbffr