Remote Digital Customer Success Strategist

A technology company is seeking a Digital Customer Success Strategist to develop and implement a digital-first strategy for enhancing customer experiences. The ideal candidate will have over 5 years of experience in customer success, with a strong emphasis on automated engagement in a B2B SaaS environment. Responsibilities include integrating customer success tools and creating comprehensive programs to support customer adoption and retention. Exceptional analytical skills and hands-on experience with tools like Totango are essential. Competitive benefits and a commitment to diversity are offered. #J-18808-Ljbffr