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Client Account Manager

Signarama Evansville, Evansville, Indiana, United States, 47725

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Benefits

Employee discounts

Health insurance

Paid time off

Profit sharing

Company: Signarama Evansville Schedule: Full-time, Monday–Friday 8am-5pm

About the Role Signarama Evansville is hiring a Client Account Manager to own and grow a portfolio of existing clients. This is not a cold-calling role and it is not an order-taking position.

You will inherit an established book of business and be expected to expand it—by building relationships, identifying opportunities, and helping clients do more with signage, graphics, and visual communication.

Growth is not optional in this role; it is achieved through proactive account ownership, not pressure tactics.

If you’re energized by turning “we already work with them” into “we’re their go-to partner,” this role is for you.

What You’ll Be Responsible For

Own an Existing Client Portfolio — Take full ownership of a defined group of current clients

Learn each client’s business, decision-makers, and buying patterns

Serve as their primary point of contact

Drive Growth Within Existing Accounts — Proactively identify opportunities to: increase order size; expand product mix; support seasonal or multi-location needs

Follow up after completed projects to uncover next opportunities when it adds value for the client

Re-engage dormant or underutilized clients

Handle Inbound Requests with Intent — Respond promptly to inbound orders from assigned clients

Ask smart, exploratory questions (not just “what size?”)

Write accurate, well-scoped quotes and orders

Balance responsiveness with strategic thinking

Collaborate Internally — Work closely with production, design, and install teams

Quote work that fits capacity, timelines, and margin expectations

Take ownership of projects through completion from a client communication and accountability standpoint

What This Role Is Not

Not a front-desk or customer service role

Not pure inbound order processing

Not cold calling or door-to-door sales

Not a senior account executive role

Not a role for someone who prefers reactive work only

Success is measured by growth, not activity.

What Winning Looks Like

Assigned clients increase their annual spend

Average order value grows

Clients rely on you for guidance, not just pricing

Revenue grows profitably and sustainably

What We’re Looking For

Experience in sales, account management, or client development

Strong communication and follow-up skills

Curiosity about clients’ businesses

Comfort initiating conversations (not waiting for the phone to ring)

Organized, accountable, and coachable

Sign, print, construction, or B2B service experience is a plus—but not required

Compensation & Benefits

Health insurance options

Paid time off

Stable schedule (no nights or weekends)

Supportive, team-oriented environment

Note: This description reflects the current role and responsibilities and does not imply a guaranteed duration of employment.

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