You're the person who makes sure nothing falls through the cracks. While our account strategists focus on campaign strategy and optimization, you're the one joining client calls and turning those action items into detailed tasks for the team, making sure every deadline is met, and every project moves forward on time.
If you're the glue of your friend group, the fantasy football commissioner, the one who color codes your calendar, and responds to emails within an hour, this might be your dream job.
About Upstream
We help businesses compete with big brands through performance-driven paid advertising. We specialize in Google, Meta, LinkedIn, and YouTube advertising, and we're known for radical transparency with our clients. No jargon or fluff here. Just real people delivering real results for our clients
Our Mission:
We Run Ads to Help Businesses Win Our Vision:
Be the Partner People Tell Their Friends About Our Core Values: Ownership
– We treat every campaign like it's our own business on the line Expertise
– We're obsessed with mastering our craft Human
– Real people helping real businesses, the kind you'd grab a beer with Partnership
– True collaboration, not vendor relationships Fun
– Great work happens when people enjoy what they do We're small (but growing), Christian-led, and we believe in working hard during work hours and having a life outside of them. No glorified burnout here. What You'll Actually Do Project Management (30% of your time) You Own the ClickUp Board Maintain all client projects, tasks, and timelines in ClickUp Create and update project workflows for campaign launches, optimizations, and deliverables Track deadlines and proactively flag anything at risk of being late Coordinate between account strategists, designers, marketing technology, and admin support Prepare weekly status reports showing what's in progress, what's coming up, and what's completed You Make Sure Stuff Gets Done Break down strategic initiatives from account strategists into actionable tasks with clear owners and due dates Identify bottlenecks and bring them to leadership's attention before they become problems Manage the production timeline for ad creative, landing pages, and campaign assets Coordinate client onboarding logistics and campaign launch checklists Account Management (70% of your time) You're the First Point of Contact Field day-to-day client questions via email and Slack Handle routine inquiries: "Can you send me the latest report?" "How do I give you access to my Facebook page?" Schedule meetings, send calendar invites, and manage client-facing calendars Take detailed meeting notes and distribute action items within 24 hours You Keep Clients Informed Send weekly status updates on ongoing projects Notify clients proactively about upcoming deadlines, creative needs, or deliverables Respond to all client communications within 24 hours (usually much faster) Maintain clean, organized records of all client interactions and decisions What You DON'T Do (And Why That Matters) This is
not
a strategy role. You're not expected to: Decide campaign strategy or budget allocation (that's the account strategists) Build ads or optimize campaigns (that's the paid support team) Design creative (that's our design team) Manage tracking and analytics setup (that's our MarTech team) Your job is to make sure the people who DO those things have what they need, when they need it, and that clients know what's happening. You're Great at This If You: Must-Haves: Client-focused
– You genuinely care about making clients feel supported and informed Organized to a fault
– You naturally create systems, checklists, and processes Clear communicator
– You write professional, friendly emails and can explain complex things simply Detail-oriented
– You catch typos, notice when numbers don't match, and remember what clients mentioned three weeks ago Proactive
– You see what needs to happen next and do it without being asked Calm under pressure
– As an agency, we’re constantly facing multiple deadlines Tech Fluent
– You pick up new tools quickly (we'll train you on our systems) Bonus Points For: Experience with project management tools (ClickUp, Asana, Monday.com, etc.) Background in marketing, advertising, or agency environments Familiarity with paid advertising platforms (Google Ads, Meta, etc.) Experience managing multiple clients or accounts simultaneously You're NOT Great at This If: You need someone telling you what projects to work on each day You get flustered when priorities shift Logistics Location:
Hybrid – 1 day/week in our Franklin, TN office (required), remote the rest of the week Work Hours:
Monday–Friday, generally 8am–5pm Central. Flexible start/end times within a 7am–6pm availability window. We don’t work more than 40 hours/week (seriously) Compensation:
$45,000–$55,000 annually, depending on experience 3% Company Match Simple IRA Plan QSEHRA Health Reimbursement 3 Weeks Paid Vacation (these don't roll over — we want you to use them) Continued learning opportunities Pathways to leadership growth as the company scales Start Date:
[Flexible] What a Typical Week Looks Like Monday: Joint check-in with both Account Strategists and Director of Operations (30 min) to review the week's priorities Update ClickUp based on new tasks and deadlines discussed Send clients their weekly project status updates Tuesday–Thursday: Morning: Review emails and Slack, respond to client questions Midday: Check in with team members on project progress, update ClickUp Afternoon: Coordinate upcoming deliverables, prepare meeting agendas, take meeting notes Friday: Morning: Ensure all weekly deliverables are completed or communicated to clients Midday: Update project statuses and prepare next week's priorities Afternoon: Brief sync with Director of Operations (15 min) on workload, bottlenecks, and any concerns How to Apply Please include "Account Coordinator – [Your Name]" in your email subject line. Please send your resume to: nate@upstreamdigitalmarketing.co . We’ll begin evaluating applications on 2/2/2026. We’ll plan to start initial interviews on 2/9/2025. We're reviewing applications on a rolling basis and will schedule interviews with qualified candidates as they come in.
#J-18808-Ljbffr
We Run Ads to Help Businesses Win Our Vision:
Be the Partner People Tell Their Friends About Our Core Values: Ownership
– We treat every campaign like it's our own business on the line Expertise
– We're obsessed with mastering our craft Human
– Real people helping real businesses, the kind you'd grab a beer with Partnership
– True collaboration, not vendor relationships Fun
– Great work happens when people enjoy what they do We're small (but growing), Christian-led, and we believe in working hard during work hours and having a life outside of them. No glorified burnout here. What You'll Actually Do Project Management (30% of your time) You Own the ClickUp Board Maintain all client projects, tasks, and timelines in ClickUp Create and update project workflows for campaign launches, optimizations, and deliverables Track deadlines and proactively flag anything at risk of being late Coordinate between account strategists, designers, marketing technology, and admin support Prepare weekly status reports showing what's in progress, what's coming up, and what's completed You Make Sure Stuff Gets Done Break down strategic initiatives from account strategists into actionable tasks with clear owners and due dates Identify bottlenecks and bring them to leadership's attention before they become problems Manage the production timeline for ad creative, landing pages, and campaign assets Coordinate client onboarding logistics and campaign launch checklists Account Management (70% of your time) You're the First Point of Contact Field day-to-day client questions via email and Slack Handle routine inquiries: "Can you send me the latest report?" "How do I give you access to my Facebook page?" Schedule meetings, send calendar invites, and manage client-facing calendars Take detailed meeting notes and distribute action items within 24 hours You Keep Clients Informed Send weekly status updates on ongoing projects Notify clients proactively about upcoming deadlines, creative needs, or deliverables Respond to all client communications within 24 hours (usually much faster) Maintain clean, organized records of all client interactions and decisions What You DON'T Do (And Why That Matters) This is
not
a strategy role. You're not expected to: Decide campaign strategy or budget allocation (that's the account strategists) Build ads or optimize campaigns (that's the paid support team) Design creative (that's our design team) Manage tracking and analytics setup (that's our MarTech team) Your job is to make sure the people who DO those things have what they need, when they need it, and that clients know what's happening. You're Great at This If You: Must-Haves: Client-focused
– You genuinely care about making clients feel supported and informed Organized to a fault
– You naturally create systems, checklists, and processes Clear communicator
– You write professional, friendly emails and can explain complex things simply Detail-oriented
– You catch typos, notice when numbers don't match, and remember what clients mentioned three weeks ago Proactive
– You see what needs to happen next and do it without being asked Calm under pressure
– As an agency, we’re constantly facing multiple deadlines Tech Fluent
– You pick up new tools quickly (we'll train you on our systems) Bonus Points For: Experience with project management tools (ClickUp, Asana, Monday.com, etc.) Background in marketing, advertising, or agency environments Familiarity with paid advertising platforms (Google Ads, Meta, etc.) Experience managing multiple clients or accounts simultaneously You're NOT Great at This If: You need someone telling you what projects to work on each day You get flustered when priorities shift Logistics Location:
Hybrid – 1 day/week in our Franklin, TN office (required), remote the rest of the week Work Hours:
Monday–Friday, generally 8am–5pm Central. Flexible start/end times within a 7am–6pm availability window. We don’t work more than 40 hours/week (seriously) Compensation:
$45,000–$55,000 annually, depending on experience 3% Company Match Simple IRA Plan QSEHRA Health Reimbursement 3 Weeks Paid Vacation (these don't roll over — we want you to use them) Continued learning opportunities Pathways to leadership growth as the company scales Start Date:
[Flexible] What a Typical Week Looks Like Monday: Joint check-in with both Account Strategists and Director of Operations (30 min) to review the week's priorities Update ClickUp based on new tasks and deadlines discussed Send clients their weekly project status updates Tuesday–Thursday: Morning: Review emails and Slack, respond to client questions Midday: Check in with team members on project progress, update ClickUp Afternoon: Coordinate upcoming deliverables, prepare meeting agendas, take meeting notes Friday: Morning: Ensure all weekly deliverables are completed or communicated to clients Midday: Update project statuses and prepare next week's priorities Afternoon: Brief sync with Director of Operations (15 min) on workload, bottlenecks, and any concerns How to Apply Please include "Account Coordinator – [Your Name]" in your email subject line. Please send your resume to: nate@upstreamdigitalmarketing.co . We’ll begin evaluating applications on 2/2/2026. We’ll plan to start initial interviews on 2/9/2025. We're reviewing applications on a rolling basis and will schedule interviews with qualified candidates as they come in.
#J-18808-Ljbffr