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Public Sector Field CTO - HashiCorp Portfolio

IBM, New York, New York, us, 10261

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Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.

Your role and responsibilities The Field CTO role is a high-impact position passionate about executive-level engagement, field enablement, and strategic product feedback. As a Field CTO, you act as an extension of the CTO and CEO to strategically enable and support sales teams by building pipelines, closing opportunities, and maintaining long‑term relationships with customer leadership teams. You are a trusted advisor, providing business, technical, and organizational guidance to drive customer outcomes.

Work closely with field marketing teams to spread awareness and support pipeline building via customer touchpoints (round tables, workshops, conferences, strategic events, blogs, webinars, whitepapers).

Aggregate and synthesize customer feedback on product messaging, pricing, and capabilities and communicate those findings to the relevant internal organizations (sales, marketing, R&D, enablement, services).

Coordinate with the regional sales team to establish relevant relationships and act as a technical lead and trusted advisor to accelerate the pipeline for strategic accounts.

Understand the customer's technical, people, and process needs, and articulate how HashiCorp's products can meet those needs for the enterprise.

Work closely with the field teams to identify opportunities for product adoption, expansion, and extension within their accounts, to communicate a unified vision, and to collaborate through thought leadership.

Collaborate with product and marketing teams to provide feedback on customer needs and struggles to ensure our products' proper future direction and success.

Drive customer CISO/CxO engagements with the field teams.

Validate and contribute to technical materials, standard methodologies, etc., based on field experience to continuously up‑level and enable our internal partners.

Lead executive briefings and advisory boards with customers, partners, and prospects.

Educate, mentor, and promote upskilling within the sales and customer success teams on HashiCorp's products through internal enablement efforts.

Required education High School Diploma/GED

Preferred education None

Required technical and professional expertise

Public Sector experience

An Engineering/CS/MIS Bachelor’s Degree, OR a military leadership position, OR 10+ years of relevant industry experience

Demonstrated Experience:

In executive engagement or served at an executive level

Interacting with and influencing business decision-makers (CxO) and technical decision-makers within the Global 2000

Technical expertise in cloud automation, DevOps, and security

Have the will and ability to travel up to 60%

Preferred technical and professional experience

Have a high‑level understanding of the design principles for distributed computing architectures

Industry experience and deep technical background in DevOps, infrastructure automation tooling, and security

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