Overview
BGIS is seeking a Regional Service Manager to join the team in Hudson, FL (Remote). Role:
Regional Service Manager Location:
Hudson, FL (Remote) Key Duties And Responsibilities
HVAC Installation Team Management Manage a team of service technicians for the assigned region. Lead team member engagement, development, performance management, hiring and retention, and compensation recommendations. Monitor the performance of service technicians and provide feedback. Ensure compliance with health and safety standards in the delivery of work through activities such as toolbox talks/safety meetings, safety training, protective equipment, and reviewing and monitoring incidents. Verify work is performed in accordance with all internal and external requirements. Provide expertise and problem-solving support to team members. Contribute to the completion of other key initiatives as assigned. Regional Area Management Support and assist dispatch functions and repair tickets to service technicians. Deploy team members to projects, work orders, and/or assignments and monitor for on-time and quality completion. Schedule and dispatch all preventative maintenance requirements to service technicians. Review all service and repair invoices completed by service technicians. Manage operational budgets with a focus on cost control and order expenditures. Collaborate with relevant stakeholders to review, develop, refine, and implement processes and standard operating procedures. Maintain current awareness and ensure compliance with all applicable regulations and requirements. Drive team performance to confirm achievement of service level agreements and performance metrics. Achieve greater efficiencies through effective resource utilization, review of work and re-work volume, and review and development of corrective solutions leveraging internal solutions as applicable. Work with other departments for specialized support and effective service delivery. Investigate and resolve operational issues. Act with a high degree of urgency in resolving issues for timely resolution and meeting or exceeding client satisfaction. Coordinate and manage inventory as required. Knowledge And Skills Associate degree or equivalent training or equivalent work experience. Minimum 5 years performing job duties in a similar role with supervisory or management responsibilities leading a team of technicians. In-depth knowledge of applicable regulatory requirements and maintains current awareness. Strong commercial HVAC service and installation experience. Ability to lead and engage a team and drive performance to ensure all requirements are achieved. Skilled at communication including influencing, persuading, and negotiating and professionally interacting with customer facing interactions. Self-starter with ability to multitask and self-manage. Proactive problem-solving approach continually increasing the proficiency of team members. Strong relationship building and maintenance skills with internal contacts, clients, and external vendors. Proficiency in computer applications including Microsoft Office. Journeyperson status and/or trade licensing preferred. Licenses and/or Professional Accreditation Certification or additional training in an area of specialty would be a benefit. Physical Demands and Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Ability and willingness to travel frequently. Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Compensation & Benefits
Competitive Salary Rate: $80K - $100K Company-Provided Perks: Take-home vehicle, cellphone, tablet, annual boot voucher Generous Benefits: 5% 401(k) match, 48-168 hours PTO, 7 paid holidays, health/life/disability coverage Career Growth: Continuous training, clear advancement paths, and global network of 7,000+ professionals Sustainability Focus: Work on cutting-edge, eco-friendly HVAC projects Additional Information
Equal Employment Opportunity BGIS is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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BGIS is seeking a Regional Service Manager to join the team in Hudson, FL (Remote). Role:
Regional Service Manager Location:
Hudson, FL (Remote) Key Duties And Responsibilities
HVAC Installation Team Management Manage a team of service technicians for the assigned region. Lead team member engagement, development, performance management, hiring and retention, and compensation recommendations. Monitor the performance of service technicians and provide feedback. Ensure compliance with health and safety standards in the delivery of work through activities such as toolbox talks/safety meetings, safety training, protective equipment, and reviewing and monitoring incidents. Verify work is performed in accordance with all internal and external requirements. Provide expertise and problem-solving support to team members. Contribute to the completion of other key initiatives as assigned. Regional Area Management Support and assist dispatch functions and repair tickets to service technicians. Deploy team members to projects, work orders, and/or assignments and monitor for on-time and quality completion. Schedule and dispatch all preventative maintenance requirements to service technicians. Review all service and repair invoices completed by service technicians. Manage operational budgets with a focus on cost control and order expenditures. Collaborate with relevant stakeholders to review, develop, refine, and implement processes and standard operating procedures. Maintain current awareness and ensure compliance with all applicable regulations and requirements. Drive team performance to confirm achievement of service level agreements and performance metrics. Achieve greater efficiencies through effective resource utilization, review of work and re-work volume, and review and development of corrective solutions leveraging internal solutions as applicable. Work with other departments for specialized support and effective service delivery. Investigate and resolve operational issues. Act with a high degree of urgency in resolving issues for timely resolution and meeting or exceeding client satisfaction. Coordinate and manage inventory as required. Knowledge And Skills Associate degree or equivalent training or equivalent work experience. Minimum 5 years performing job duties in a similar role with supervisory or management responsibilities leading a team of technicians. In-depth knowledge of applicable regulatory requirements and maintains current awareness. Strong commercial HVAC service and installation experience. Ability to lead and engage a team and drive performance to ensure all requirements are achieved. Skilled at communication including influencing, persuading, and negotiating and professionally interacting with customer facing interactions. Self-starter with ability to multitask and self-manage. Proactive problem-solving approach continually increasing the proficiency of team members. Strong relationship building and maintenance skills with internal contacts, clients, and external vendors. Proficiency in computer applications including Microsoft Office. Journeyperson status and/or trade licensing preferred. Licenses and/or Professional Accreditation Certification or additional training in an area of specialty would be a benefit. Physical Demands and Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Ability and willingness to travel frequently. Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Compensation & Benefits
Competitive Salary Rate: $80K - $100K Company-Provided Perks: Take-home vehicle, cellphone, tablet, annual boot voucher Generous Benefits: 5% 401(k) match, 48-168 hours PTO, 7 paid holidays, health/life/disability coverage Career Growth: Continuous training, clear advancement paths, and global network of 7,000+ professionals Sustainability Focus: Work on cutting-edge, eco-friendly HVAC projects Additional Information
Equal Employment Opportunity BGIS is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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