Overview
The Claims Customer Service Representative
to assist the
Claims Department
with processing claims and other administrative duties. This is an excellent entry level role to the TPA (Third Party Administrator) business and in the Claims area.
How you\'ll make an impact
Process HRA claims.
Take Provider/Facility calls related to claim payment and status.
Take member calls with claims processing questions.
Document activity and telephone conversations in system.
Other duties as assigned.
About You
Bachelor\'s degree or 1-3 years of related experience and/or training.
HR and/or benefits knowledge preferred, but will train the right candidate.
Proficient in providing client service through electronic, telephone, and in-person interaction.
Problem solving skills; strong written and verbal communication skills.
Proficient in use of Agency Management software, or demonstrated skill at quickly learning new systems.
Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software.
Good verbal and written communication skills.
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you\'ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity We value inclusion and diversity (I&D) as a core part of our business. Gallagher has a long-standing commitment to sustainability and to supporting the communities where we live and work. Gallagher embraces our employees\’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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to assist the
Claims Department
with processing claims and other administrative duties. This is an excellent entry level role to the TPA (Third Party Administrator) business and in the Claims area.
How you\'ll make an impact
Process HRA claims.
Take Provider/Facility calls related to claim payment and status.
Take member calls with claims processing questions.
Document activity and telephone conversations in system.
Other duties as assigned.
About You
Bachelor\'s degree or 1-3 years of related experience and/or training.
HR and/or benefits knowledge preferred, but will train the right candidate.
Proficient in providing client service through electronic, telephone, and in-person interaction.
Problem solving skills; strong written and verbal communication skills.
Proficient in use of Agency Management software, or demonstrated skill at quickly learning new systems.
Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software.
Good verbal and written communication skills.
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you\'ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity We value inclusion and diversity (I&D) as a core part of our business. Gallagher has a long-standing commitment to sustainability and to supporting the communities where we live and work. Gallagher embraces our employees\’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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