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Customer Relations Representative - State Farm Agent Team Member

Heather Taylor - State Farm Agent, Greencastle, Indiana, United States, 46135

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Benefits: Competitive salary Health insurance Paid time off Bonus based on performance Now Hiring: In-Office Client Services Agent Local State Farm Insurance Agency | In-Office Position

We're looking to add an in-house Client Services Agent to our growing agency. This role supports existing clients, assists with service and sales conversations, and helps our leadership team stay out of the weeds so we can keep growing the right way

This is an in-office role and requires insurance licensing, which we will support and coach you through if you're the right fit

What You'll Be Responsible For

Supporting existing clients with service needs such as policy changes, billing questions, and general account support Assisting with in-office customer appointments Helping identify opportunities within existing client accounts (reviews, pivots, coverage gaps) Working assigned book lists to follow up with clients who may need additional coverage Supporting leadership by reducing day-to-day service load Maintaining accurate client records and documentation in agency systems Participating in training, coaching, and team meetings What This Role Is (and Is Not)

This is not a cold-calling job. This is not a high-pressure sales role

This is a client-focused position with growth potential into higher-level service or sales responsibilities over time

What We're Looking For

Local candidate able to work in-office Strong communication and people skills Organized, dependable, and coachable Comfortable learning systems and processes Willing to obtain required insurance licenses (we provide guidance and support) Insurance experience is a plus, but not required

What We Offer

Paid training and licensing assistance Clear growth path within the agency Supportive, team-oriented culture Opportunity to build a long-term career, not just a job In-Office | Local Candidates Only

If you're looking for a role where you can learn, grow, and be part of a team that values consistency and professionalism, we'd love to hear from you

Apply today and tell us why this role stood out to you

Compensation: $40,000.00 - $80,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Greencastle.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.