Overview
Location:
Los Angeles, CA Salary:
$24.04 per hour, non exempt Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.
Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Housing Coordinator participants may live in scattered-site, project-based, or residential facility settings and may have FHSP locally funded subsidies or a federal voucher to subsidize rent. Under guidance from the Program Supervisor, the Housing Coordinator helps formerly homeless individuals move into housing and provides housing retention services after move-in. They work with tenants and collaboratively with property providers, case management, and service providers to ensure long-term housing retention and well-being. Weekly, monthly, and quarterly home visits are conducted to ensure unit habitability, and the coordinator works to prevent eviction and other housing-related issues. For those working with federal voucher holders, they learn about public housing agencies and Brilliant Corners' policies to serve as a subject‑matter expert on housing-related issues.
Position Responsibilities
Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable.
Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities.
Liaise between program participants and case management services.
Work with the Housing Acquisitions team to assist with housing placements and assignments.
Ensure program participants' well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
Respond to housing and tenant-related emergencies during normal business and after hours.
Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable.
Educate community members about the housing needs of identified program participants and the importance of supportive housing.
Submit and follow up on tenant maintenance requests.
Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality.
Update multiple data systems with appropriate participant information.
Routinely make home visits and phone calls to program participants while maintaining appropriate boundaries.
Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
Other duties as assigned by the Program Supervisor or Program Manager.
Requirements Professional Experience
One year of work experience in non-profit human services
Experience with homeless, veterans, and/or people with health conditions or impairments a plus
Knowledge of different housing models — such as permanent supportive housing or rapid rehousing — or the public housing agency (PHA) system a plus
Knowledge, Skills, And Abilities
Excellent verbal and written communication skills
Strong interpersonal skills
Willingness to travel all over Los Angeles County and make regular in-person visits in the community
Possession of a valid California driver's license, a clean driving record, and automobile insurance
Access to reliable transportation
Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
Flexibility regarding scheduling and prioritizing tasks
Ability to utilize critical thinking in decision-making, strong organizational and record-keeping skills, and good independent judgment
Core Competencies
Approachability: Is easy to approach and talk to; builds rapport; is a good listener.
Conflict Management: Handles conflicts constructively and reaches agreements.
Strategic Agility: Sees ahead, articulates possibilities, and develops strategies.
Organizational Values
Humanity: Putting people first and honoring dignity, diversity, and experience.
Community: Sustainable housing solutions through partnership and collaboration.
Ingenuity: Systems-change requires innovative thinking and determination.
Certificates, Licenses, and Registrations A valid, clean CA driver's license and a personal insured vehicle are required.
Travel Requirements This position requires frequent visits to properties, on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County may also be required.
Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of sitting for up to 6 to 8 hours a day and able to lift, carry, push, pull light to moderate weights up to 15 pounds.
Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO bargaining unit and is covered by the collective bargaining agreement.
Salary Salary range for this position is $24.04-$29.14 hourly. This position is being offered at $24.04 hourly.
Discrimination Policy Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all staff, clients, volunteers, subcontractors, vendors, and clients.
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
#J-18808-Ljbffr
Location:
Los Angeles, CA Salary:
$24.04 per hour, non exempt Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.
Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Housing Coordinator participants may live in scattered-site, project-based, or residential facility settings and may have FHSP locally funded subsidies or a federal voucher to subsidize rent. Under guidance from the Program Supervisor, the Housing Coordinator helps formerly homeless individuals move into housing and provides housing retention services after move-in. They work with tenants and collaboratively with property providers, case management, and service providers to ensure long-term housing retention and well-being. Weekly, monthly, and quarterly home visits are conducted to ensure unit habitability, and the coordinator works to prevent eviction and other housing-related issues. For those working with federal voucher holders, they learn about public housing agencies and Brilliant Corners' policies to serve as a subject‑matter expert on housing-related issues.
Position Responsibilities
Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable.
Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities.
Liaise between program participants and case management services.
Work with the Housing Acquisitions team to assist with housing placements and assignments.
Ensure program participants' well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
Respond to housing and tenant-related emergencies during normal business and after hours.
Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable.
Educate community members about the housing needs of identified program participants and the importance of supportive housing.
Submit and follow up on tenant maintenance requests.
Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality.
Update multiple data systems with appropriate participant information.
Routinely make home visits and phone calls to program participants while maintaining appropriate boundaries.
Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
Other duties as assigned by the Program Supervisor or Program Manager.
Requirements Professional Experience
One year of work experience in non-profit human services
Experience with homeless, veterans, and/or people with health conditions or impairments a plus
Knowledge of different housing models — such as permanent supportive housing or rapid rehousing — or the public housing agency (PHA) system a plus
Knowledge, Skills, And Abilities
Excellent verbal and written communication skills
Strong interpersonal skills
Willingness to travel all over Los Angeles County and make regular in-person visits in the community
Possession of a valid California driver's license, a clean driving record, and automobile insurance
Access to reliable transportation
Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
Flexibility regarding scheduling and prioritizing tasks
Ability to utilize critical thinking in decision-making, strong organizational and record-keeping skills, and good independent judgment
Core Competencies
Approachability: Is easy to approach and talk to; builds rapport; is a good listener.
Conflict Management: Handles conflicts constructively and reaches agreements.
Strategic Agility: Sees ahead, articulates possibilities, and develops strategies.
Organizational Values
Humanity: Putting people first and honoring dignity, diversity, and experience.
Community: Sustainable housing solutions through partnership and collaboration.
Ingenuity: Systems-change requires innovative thinking and determination.
Certificates, Licenses, and Registrations A valid, clean CA driver's license and a personal insured vehicle are required.
Travel Requirements This position requires frequent visits to properties, on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County may also be required.
Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of sitting for up to 6 to 8 hours a day and able to lift, carry, push, pull light to moderate weights up to 15 pounds.
Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO bargaining unit and is covered by the collective bargaining agreement.
Salary Salary range for this position is $24.04-$29.14 hourly. This position is being offered at $24.04 hourly.
Discrimination Policy Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all staff, clients, volunteers, subcontractors, vendors, and clients.
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
#J-18808-Ljbffr