Clienteling Coordinator
Qualifications
Previous retail experience. Good understanding of luxury business, customers, competitors, and products. Data Driven. Strong client focus. Team/people management. Problem-Solving, proactivity, and empathy. Passion for luxury and creative culture. Detail oriented, organized, and professional. Excellent communication and interpersonal skills with a proven ability to communicate effectively. Responsibilities
Support, mobilize & inspire a community of clienteling experts/ambassadors, across our store to elevate our ability to bond with clients and enhance the offered experience. Set up a Clienteling mindset in-store. Train associates on the CRM. Develop and ensure a Clienteling routine in all stores. Track the store’s Clienteling performance and meet with Management on deliverables. Clienteling for special store events-drive event traffic. Confirm all pertinent contact information is captured in the ARMS software program. Alert associates on inactive clients thru multi-channels to renew interest in the brand. Hours M-F 9a-5p. 401K, Health/Dental and more EOE.
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Qualifications
Previous retail experience. Good understanding of luxury business, customers, competitors, and products. Data Driven. Strong client focus. Team/people management. Problem-Solving, proactivity, and empathy. Passion for luxury and creative culture. Detail oriented, organized, and professional. Excellent communication and interpersonal skills with a proven ability to communicate effectively. Responsibilities
Support, mobilize & inspire a community of clienteling experts/ambassadors, across our store to elevate our ability to bond with clients and enhance the offered experience. Set up a Clienteling mindset in-store. Train associates on the CRM. Develop and ensure a Clienteling routine in all stores. Track the store’s Clienteling performance and meet with Management on deliverables. Clienteling for special store events-drive event traffic. Confirm all pertinent contact information is captured in the ARMS software program. Alert associates on inactive clients thru multi-channels to renew interest in the brand. Hours M-F 9a-5p. 401K, Health/Dental and more EOE.
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