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Account Manager

Greene Resources, Charlotte, North Carolina, United States, 28245

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Overview Greene Resources is seeking an Account Manager to join a growing and dynamic team. The Account Manager is responsible for the day-to-day management of their assigned book of business. The Account Manager works closely and collaboratively with the internal service team, Benefits Consultants, and/or Client Executives to ensure service deliverables meet and exceed client expectations.

Position

Title: Account Manager

Location: Charlotte, NC (Hybrid)

Pay: $90,000/year

Experience: 3+ years in account management or a consultative role; prior experience in a broker agency or a benefit administration firm

Education: Bachelor’s degree is preferred

Type: Full-time; Direct Hire

Schedule: Monday - Friday, 8:00am to 5:00pm

Job Description

Manage, grow, and maintain assigned book of business.

Provide leadership within the extended service team and delegate work assignments to internal service team members.

Work closely with Benefits Consultants and/or Client Executives to manage the entire renewal process.

Manage day-to-day client issues.

Conduct analysis, strategy, and enrollment calls and meetings as needed.

Handle regular face-to-face meetings with clients.

Advise clients in reducing costs while offering competitive benefits options.

Build relationships with clients through proactive communications.

Communicate and educate clients on the latest trends, concerns, and changes in the industry.

Assist clients with 5500 form filings, as applicable.

Efficiently manage complex accounts and high-level service deliverables.

Position Requirements

Current Life and Health license is required.

Thorough knowledge of health and ancillary products is required.

Working knowledge of all Microsoft Office products is required.

Familiarity and practical knowledge of the quoting process and tools are preferred.

Experience with database applications is a plus.

Must be self-motivated and disciplined.

Possess excellent written and verbal communication skills.

Strong attention to detail and organizational skills.

Demonstrate leadership capabilities.

Ability to thrive in a fast-paced environment.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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