
Overview
Primary Responsibilities:
The Director of Behavioral Health is responsible for the clinical management of all counseling and case management services for Massachusetts practices. The Director will develop area-wide counseling and case management strategies that support the SaVida mission to provide respectful, compassionate, and effective treatment. The Director will work with the field operations team to implement the counseling and case management strategy and ensure that medical and behavioral services are fully integrated. The Director will oversee the clinical operations of counseling and case management as a service line manager in collaboration with field operations to achieve our mission. Responsibilities
Provide clinical supervision and clinical oversight of Behavioral Health staff. Ensure the financial success of the counseling and case management service lines. Develop a comprehensive understanding of the pertinent regulations in Maine and develop and implement a counseling and case management strategy. Create recruiting strategies in conjunction with the Recruiter and field operations to attract and retain a team that embraces and fulfills the mission. Interview candidates. Work with SaVida’s training team to determine the onboarding and continuing education process for counselors and case managers, and ensure adequate training of all staff. Determine measures and metrics that define respectful, compassionate, and effective treatment, and work with the executive team and field operations to achieve these metrics. Foster an environment of continuous process improvement. Participate in business development activities in support of the company’s growth objectives. Develop a performance management process with HR and field operations that rewards high performers and drives long-term improvement in counseling and case management organizational effectiveness. Direct, plan, and coordinate the work of the clinical staff, including supervision, evaluation, skill-building, and other activities in accordance with health insurance organizations, state regulatory, and national accreditation standards. Ensure adequate staffing at each site and effective utilization of counseling and case management staff. Oversee onboarding experiences and training for new employees; ensure completion of staff evaluations and performance evaluations of direct reports. Ensure that behavioral policies and procedures are up to date and followed by agency staff. Attend and represent the company at appropriate events and meetings. Work with Licensing and Regulatory Director to ensure compliance with applicable laws and regulations. Oversee the monthly clinical note audit. Ensure counseling and case management services are delivered with effective revenue cycle management processes and that all patient encounters and meetings are adequately documented. Provide direct patient care as needed. Qualifications
Master’s Degree in counseling, social work, or other allied mental health field required. Independent Licensure; LCSW or LPC required. Broad knowledge of mental illness and treatment techniques, particularly substance use disorder and comorbidities. Three years of experience in a mental health/substance use disorder residential or outpatient treatment setting. Demonstrated strategic and operational leadership, program development, and decision-making abilities. Working knowledge of counseling skills including individual, group, and intensive outpatient programs (IOP). Management experience in the substance abuse treatment and mental health counseling fields. Strong working knowledge of EMRs. Excellent verbal and written communication skills. Effective interpersonal communication skills to maintain relationships with various stakeholders. Strong organizational and time management skills. Strong presentation skills to effectively and professionally represent the company. Serve as a role model for other staff members to maintain professionalism, including professional boundaries and codes of ethics. Maintain and support the mission and goals of the company.
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Primary Responsibilities:
The Director of Behavioral Health is responsible for the clinical management of all counseling and case management services for Massachusetts practices. The Director will develop area-wide counseling and case management strategies that support the SaVida mission to provide respectful, compassionate, and effective treatment. The Director will work with the field operations team to implement the counseling and case management strategy and ensure that medical and behavioral services are fully integrated. The Director will oversee the clinical operations of counseling and case management as a service line manager in collaboration with field operations to achieve our mission. Responsibilities
Provide clinical supervision and clinical oversight of Behavioral Health staff. Ensure the financial success of the counseling and case management service lines. Develop a comprehensive understanding of the pertinent regulations in Maine and develop and implement a counseling and case management strategy. Create recruiting strategies in conjunction with the Recruiter and field operations to attract and retain a team that embraces and fulfills the mission. Interview candidates. Work with SaVida’s training team to determine the onboarding and continuing education process for counselors and case managers, and ensure adequate training of all staff. Determine measures and metrics that define respectful, compassionate, and effective treatment, and work with the executive team and field operations to achieve these metrics. Foster an environment of continuous process improvement. Participate in business development activities in support of the company’s growth objectives. Develop a performance management process with HR and field operations that rewards high performers and drives long-term improvement in counseling and case management organizational effectiveness. Direct, plan, and coordinate the work of the clinical staff, including supervision, evaluation, skill-building, and other activities in accordance with health insurance organizations, state regulatory, and national accreditation standards. Ensure adequate staffing at each site and effective utilization of counseling and case management staff. Oversee onboarding experiences and training for new employees; ensure completion of staff evaluations and performance evaluations of direct reports. Ensure that behavioral policies and procedures are up to date and followed by agency staff. Attend and represent the company at appropriate events and meetings. Work with Licensing and Regulatory Director to ensure compliance with applicable laws and regulations. Oversee the monthly clinical note audit. Ensure counseling and case management services are delivered with effective revenue cycle management processes and that all patient encounters and meetings are adequately documented. Provide direct patient care as needed. Qualifications
Master’s Degree in counseling, social work, or other allied mental health field required. Independent Licensure; LCSW or LPC required. Broad knowledge of mental illness and treatment techniques, particularly substance use disorder and comorbidities. Three years of experience in a mental health/substance use disorder residential or outpatient treatment setting. Demonstrated strategic and operational leadership, program development, and decision-making abilities. Working knowledge of counseling skills including individual, group, and intensive outpatient programs (IOP). Management experience in the substance abuse treatment and mental health counseling fields. Strong working knowledge of EMRs. Excellent verbal and written communication skills. Effective interpersonal communication skills to maintain relationships with various stakeholders. Strong organizational and time management skills. Strong presentation skills to effectively and professionally represent the company. Serve as a role model for other staff members to maintain professionalism, including professional boundaries and codes of ethics. Maintain and support the mission and goals of the company.
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