Account Manager (80795)
Inter-Con Security Systems, Inc., West Jordan, Utah, United States, 84088
Overview
Account Manager (80795) — West Jordan, 17055 West Jordan, UT 84081
Salary Range: $55,000.00 - $56,000.00 Salary/year
Position Type: Full Time
Job Shift: Day
Category: Corporate
Security Account Manager Overview
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary:
The Account Manager reports to the Director of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
Responsibilities
Manage daily operational and administrative functions across security contracts employing Inter-Con employees, across multiple sites in the San Diego area
Keep the Director of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness
Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption
Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
Conduct penetration audits around all San Diego facilities under specified contract
Qualifications Required Skills/Abilities:
Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. MS Word, Excel, Access, SharePoint)
An understanding of security operations and contracts management preferred
Understand operational KPIs and ability to utilize data to drive operations
Strong interpersonal, critical thinking and time management skills
A great communicator that gets the value of teamwork
Experience in general office setting in a supervisory role preferred
Comfortable in an ever changing, fast paced, sometimes stressful environment
Technologically savvy - experienced with MS Office Suite. Working knowledge of technology driven scheduling platforms a plus
Project management experience. PMP certification a plus
Adept in leading teams in complex problem solving
Customer Service orientation required
Able to interact in a corporate environment and effectively communicate with all levels of management
Must be flexible and possess the ability to meet deadlines in a high tempo environment
Excellent time-management, organization and multi-tasking skills required
A dependable team player with business maturity, enthusiasm, and a positive work attitude
Ability to work in a matrixed environment
A positive and upbeat team member
Education and Experience
Preferred candidate has either an honorable military discharge, a Bachelor's degree or 5 years' experience in an operations management and project management role
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public
Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime
Time flexibility depending on the needs of the company
Duties, responsibilities and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
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Salary Range: $55,000.00 - $56,000.00 Salary/year
Position Type: Full Time
Job Shift: Day
Category: Corporate
Security Account Manager Overview
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary:
The Account Manager reports to the Director of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
Responsibilities
Manage daily operational and administrative functions across security contracts employing Inter-Con employees, across multiple sites in the San Diego area
Keep the Director of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness
Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption
Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
Conduct penetration audits around all San Diego facilities under specified contract
Qualifications Required Skills/Abilities:
Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. MS Word, Excel, Access, SharePoint)
An understanding of security operations and contracts management preferred
Understand operational KPIs and ability to utilize data to drive operations
Strong interpersonal, critical thinking and time management skills
A great communicator that gets the value of teamwork
Experience in general office setting in a supervisory role preferred
Comfortable in an ever changing, fast paced, sometimes stressful environment
Technologically savvy - experienced with MS Office Suite. Working knowledge of technology driven scheduling platforms a plus
Project management experience. PMP certification a plus
Adept in leading teams in complex problem solving
Customer Service orientation required
Able to interact in a corporate environment and effectively communicate with all levels of management
Must be flexible and possess the ability to meet deadlines in a high tempo environment
Excellent time-management, organization and multi-tasking skills required
A dependable team player with business maturity, enthusiasm, and a positive work attitude
Ability to work in a matrixed environment
A positive and upbeat team member
Education and Experience
Preferred candidate has either an honorable military discharge, a Bachelor's degree or 5 years' experience in an operations management and project management role
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public
Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime
Time flexibility depending on the needs of the company
Duties, responsibilities and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Share job details to
#J-18808-Ljbffr