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Sales Operations Manager

The Staff Pad, Earth City, Missouri, United States, 63045

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Sales Operations Manager Location:

Earth City, MO (Hybrid – 3–4 days onsite)

Overview The Sales Operations Manager leads regional Business Development Managers (BDMs) and a National Account Manager (NAM) to drive new customer acquisition, revenue growth, and pipeline execution across 16 branches. This role ensures disciplined sales processes, accurate forecasting, CRM adoption, and seamless branch execution.

Key Responsibilities

Lead, coach, and develop BDMs and NAM to meet revenue and pipeline goals

Ensure CRM accuracy, pipeline discipline, and forecasting integrity

Implement sales SOPs, opportunity handoffs, and follow-up standards

Support branch readiness, customer onboarding, and eCommerce-to-field conversions

Provide dashboards and performance insights to senior leadership

Develop regional and national sales strategies aligned with branch operations

Qualifications

5+ years in B2B sales operations or sales management

Experience coaching sales teams and managing pipelines

CRM and forecasting expertise (Salesforce, HubSpot, Dynamics, or similar)

Strong Excel/PowerBI skills and cross-functional influence

Preferred:

Multi-branch distribution experience, eCommerce familiarity, national account exposure

Physical Requirements

Office environment with occasional branch visits

Lift up to 25 lbs occasionally

Occasional evening/weekend work ( Success Metrics

New customer acquisition and revenue growth

Pipeline coverage, win rate, and forecast accuracy

eCommerce-to-field conversion and branch handoff quality

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